General

Drive information Report I need to run a report on all drives within my environment ie. Type, Make, Model, Size and systems with multiple drive types. Can you steer me in the correct direction please?

Hi people: Recently the business laptop (core i7 8th gen, 16 GB RAM, 512 SSD (CT1000P5SSD8)) got pulseway installed. But the laptop began to get lagged and the fans working more and noisily. So my question is: is this behavior normal? or is a bug? In case of bug; have plans to iron it?

Hi. We now have various systems running the upgrade to Windows 11. Despite the global rule 21H2 --> Don´t Install Can someone please send (urgently) clear, complete instructions what to do, how? Group policy is out of the question as some devices are running as workstations. I hope someone from the tech team will take care of this entry. And no, users did not click "Update".

Hi At the moment I'm running a 30-day trial of Pulseway Enterprise. Our users are working on terminal servers. Is it possible shadow a remote session through the Pulseway App for Windows Phone? I have added one terminal server and enabled "Remote Desktop" in the Pulseway Manager. But in the mobile app I can't see any option for remote desktop. Rgds

I spent a while trying to find this issue here but didn't so I need to ask: How can I ensure the Pulseway service stays on for each of the remote devices in my domain? I set them all up and now many of them are turning off all by themselves. Some won't stay on at all.

Hello, I have a quick question regarding offline notifications. I've seen evidence of the ability to set up notifications through the mobile app when a server goes offline for more than 15 minutes via the PC interface, However I have not been able to figure this out. Is this feature available on the free plan, or is it hidden somewhere for Pro plan and higher?

Hi, I am monitoring a number of systems remotely for a number of customers and have found that if for any reason they lose their internet connection, all their systems appear on our dashboard as offline. I understand why this is happening, but is there some method within Pulseway to recognise when the remote internet connection is down so that the alerts/notifications can be ignored? Thanks

Is Pulseway compatible with older versions of Windows (going back to 95)?

I'm coming from Kaseya - used to be able to just export everything you had in the system or even just run a simple report. Why is this so hard in Pulseway? All i want is an export of my desktops + all of their info in a spreadsheet. If that's impossible - Computer Name + CPU + RAM Installed. Please help.

If I make a change to a policy those changes are not getting applied to the end servers. I have double checked that the correct policy is applied to the correct server under the configuration tab. Any ideas

Hello, Is it possible to add accesspoints in the Pulseway dashboard? If it is possible how does it work? I am trying to get a accesspoint in my existing dashboard but it doesn't work yet. I cant find info of it anywhere. Regards Mitch

Thank you, thank you; Nice to see 4.0.11.1 now. There were a few fixes we were waiting for that the release notes say are fixed. Good work. Also, I noticed the new feature in Workflows. Fantastic that we can now change tickets with tokens in emails. We used this feature all the time in another ticket system we had. Thank you again,

Hi there, I'm totally new to Pulseway (teams/MSP) and I need an hand setting up a, I think, common situation. I have a client that wants to receive e-mail notifications (not push with app) for his servers. I have placed his server in a dedicated agents group, but how to achieve? I don't want that he can log in web app and mobile app too, only receive his notifications. Thank you.

While viewing All Systems, is it possible to Filter by Online only, so you can view only the systems online I know in Dashboard you can view online systems only but that is small Would be great to be able to filter online only Thanks

Hello everyone i have little problem when i want to use patch management. I have my app msi file, but when it install on device files goes to ( to be honest idk why. Probably pulseway services runs under system so it tries to install itself ) C:\Windows\system32\config\systemprofile\AppData\Local\Programs\MyTestApp I want to change the installation directory or try hacky way to install my msi under Program files. Any suggestion? I'm new at pulseway i would like to hear best way to install msi. Also idk how install arguments works. How should I leave the arguments? .

All of a sudden no more hardware temperature sensor is available, It was working perfectly fine last week, Now all I see is GPU temp, Before I could see CPU NVME and bunch of other stuff as well Please let me know if any registry mod or change can fix this issue I am running mac pro 2013 trashcan with windows 11

When a specific service goes down, i am getting the appropriate notifications; however, when it comes back on-line i am not getting any notifications. I would like to know when the server goes down but also when it comes back up... any ideas?

Hi, I am looking to use Pulseway to patch our clients servers. However there are some clients that need them patched in a specific order. For example I want to patch the VMs on the Hyper-v then when they have completed run the patches on the Hyper-V host. I may be missing something obvious but can't seem to find how to do that. thanks

We reinstalled Pulseway on a re-imaged system and after the install we noticed issues. In the patch mgmt section, the status was "assign failed" in red. We rebooted the system and then the service was not starting. We checked the service, it was set to start automatically and in the event log it was generating this error: "Service cannot be started. The handle is invalid" We removed the system from Pulseway, uninstalled, and reinstalled. Service is starting normally, but still getting the same issue of the patch policy failing to assign. I tried moving the system to another group that did not have a patch policy at all and got the same result.

HI In the AntiVirus Agent Status section (Webroot), one of our systems is showing as installed but it also states "License expired" next to it The status of the system is showing on the Webroot Console as "Protected" and I can see that scans have been completed on the system recently We have a current license and have not exceeded our maximum number of Webroot systems. Can I ask why this status message is appearing and what can I do to correct it?

Hi, i'd like to restart closed and not responding processes. Is there any way to do it? Now i can just monitor it and send notifications when processes are closed or not responding.

Hi, I'm assuming I've overlooked something very simple. However, no matter what process I tell pulseway to monitor the closing of (e.g. wordpad.exe, calc.exe, firefox.exe) it will only notify me the first time (first time after either a server restart or after setting it up in the first place). After that I receive no more notifications no matter how many times I open and close various applications. What have I missed? Regards, Will

I am testing pulse-way anti virus and I am wanting to trigger it by blacklisting a word file for example and see how it reacts when it finds one

Hi, we're running our Admin sessions for Pulseway on a Windows Server 2022 Remote Desktop Server with Microsoft Security Baseline installed, and the Servicedesk Admin Users are running as "normal" users in Windows without administrative privileges on the Windows Server / RDS Session Host. What is the functioning way to deploy the Pulseway Remote Control App (Version 9.7) in this scenario? Here's what we've tried: Install the RemoteDesktop.msi with a user with administrative privileges, "for all users" -> in this case on starting a Pulseway Remote Desktop Session an elevation prompt appears - but since our Servicedesk Admins do not have administrative rights on …

I have installed pulseway on my Ubuntu 18.04 machine but I cannot find a way to enable remote desktop. This is the only device that I have besides the phone app.