General

Hi, With the recent recommendation from NCSC not to use Russian AV as this could result in a Data Breach which under GDPR could be expensive for us and or customers! What is Pulseway’s stance on this, will you be removing support for Kaspersky? Maybe replace it with ESET or BitDefender? Paul

Hi, I'm trying to create a report of the cpu/memory history but every report is failed giving error - No systems that support advanced reporting found. What does this mean? I'm running agents on Ubuntu 14.04.

Hi there, I have installed Pulseway on 2 PC's and according to my subscription page. I get 2 free licences. I was using Pulseway quite successfully last night till I received an email saying I had reached the Notification limit and to remove this limitation I should consider getting a subscription. I have logged on today to try and purchase a subscription for 2 licences as luckily that is all I need at this stage but due to it saying the first 2 agents are free I can't purchase a full subscription for just 2 licences How can I get unlimited notification for my 2 free licences?

Hi Guys, Apologies in advance for the long post. I've been playing around with Automation Tasks and wanted to know what will cause the task to be flagged as failed or successful. Basically I created a test task with a test machine in a test scope, added a bunch of random scripts to the task and ran it. All looked good and comes back as executed successfully. It wasn't until I actually go into the Execution History and look at the output that I find that some haven't actually completed successfully at all. One example is the Clean Temporary Files powershell script in which it receives an "Access Denied" message but continues on, I'm guessing due to the "…

Hi. Admin, please remove if not allowed. I have a website where you can request scripts and help others by sharing scripts for everyday IT. http://FixItScripts.xyz I'm going to add a Pulseway section to it later.. Is total free.. Please check it out.

Hi. By default, when adding Pulseway agent to a machine, and monitoring services, it monitor all Automatic services. Thats fine. Some services are Automatic, but not started, as they get started as an when needed. Then I have a manual task of unselecting the services that are on Auto, but not started on all machines, so that the Pulseway agent does not trigger an alert, for example, "Software Protection" Then a couple days later, I get an alert stating the service I asked PW kindly to stop monitoring, is now being monitored, and has stopped!! Grrr.

Hi I am currently trying to enable "Remote Desktop"on a client remotely using Pulseway Dashboard. When I click "Enable Remote Desktop" I get an error message "invalid ping server" any ideas ? Regards, D

Hi, I've been using Pulseway for a few years. Never noticed any real issues. For some reason my monitored processes are not generating notifications when they close. Just for the sake of this post I've chosen the calc.exe process in windows server 2012 r2 and have pulseway 5.3 installed: If I start of by deleting any existing monitored processes then select "calc.exe" from TM..... Then restart calc.exe...it will generate an alert for the first start of calculator. But it won't do anything when I close calc.exe again. Then it won't work at all until I delete and re add the monitored process. Can someone please help me out and list reasons why th…

Hello, I figured I would re-post this issue we have been having. Only to solve one issue this time. I have successfully uninstalled the pulseway application from a user's computer that was having major issues. (Deleted all pulseway services, related folders, and registry entries). However we are unable to install the program again. The user is using Windows 7 64 bit. Please assist, as I don't want the users PC to be not monitored.

Hey, If we receive monitoring emails from pulsway, they are blocked by the spam filter. Our spam filter is at normal level. I have had contact with our provider but that can not be changed. See attachment for header info. Can you change some of the emails sent. Thank you Greetings leendert spam header info.txt

Hello. We have a server with a lot of brute force attacks RDP: 3389 SQL: 1433 We can see in event viewer two repeated events (failed loing attempts) eventID: 4625 Microsoft Windows Security Auditing eventID: 18456 MSSQLSERVER We want to receive a notification when we receive "5 o more" failed login attempts in RDP and SQL. Can we use "Pulseway Counters" or "Pulseway evenlog"? How?

Hi, on a couple of systems the Pulseway Agent doesn’t start automatically. If I look into the services.msc I see that the service should start automatically, but it doesn’t. In the moment when I start the Pulseway Manager, I get an information, and I can start the Pulseway Agent. I am also able to start the agent over the services.msc. Any idea? Thanks, Christian.

Keep receiving an error Previous application startup failed box on two different computers - Windows 8.1 64-bit / Windows 10 Pro.

Hi We're looking for a way to monitor our client UPS' using the PulseWay Monitor. They are all connected to customer's servers using either USB or network. Is there a way to use PulseWay to monitor these, and to then alert us if there's an issue / event? The UPS' are all APC based. I believe we can use the SNMP module to do this, but my testing so far has been unsuccessful. Thanks Matt

Having trouble finding where to do an exclusion in KAV for Windows. KAV quarantined some files that are required for some X-Ray software on a client. Need to make sure these files are not treated as a virus.

I was installed Pulseway on 16 Servers 14 show online 1 show offline but it was online from yesterday dashboard flashing up offline so I was deleted from server group and no idea how could I add back this server again to dashboard.Last server I just installed pulseway 2 hours ago wont cameup in dashboard yet. Could any one help me to resolve this issue please. Thanks

Once a Pulseway chat session ends - are there records or reports kept of each conversation?

Hello, I have two devices that I need a notification when a ping to them is successful. In normal operation, both IP addresses are off. But if ther eis a problem the IPs may come on, and if they do I need a notification. Any Ideas?

Hi.. i want to try this application.. but i cant register with error "Please enter a valid work email address" my email example@yahoo.com... *edited : forget it... im tired~ Thanks

I spent a while trying to find this issue here but didn't so I need to ask: How can I ensure the Pulseway service stays on for each of the remote devices in my domain? I set them all up and now many of them are turning off all by themselves. Some won't stay on at all.

Is there a script that can be used to change the group name on the Pulseway Manager client for a particular machine? This would help us reorganize a few machines without having the need to remote in to them. Thank you.

If a workstation is offline when a task is scheduled to be executed - will the missed task be performed once the machine comes back online?

Hi, is it possible to monitor a mapped network drive and if the connection is lost (e.g. the drive is not accessable) an alert is created? I looked through the app but couldn't find anything.

Can I get some step-by-step instruction for getting notification emails? I have my email set in the account overview and the email notification tab checked... but i do not get any notifications by email... Thanks

Good morning, Being a satisfied user of Pulseway, I still have a few questions: How do I monitor the Ashay Backup (version 6)? I’d like to know whether the backup succeeded or failed. Is it possible to monitor the internet speed? How do I configure that? Is it possible to monitor Backup exec? How do I configure that?