BilalS

Hello, I'm new to Pulseway, I have realized a few things and I'm wondering how to fix this so it doesn't happen again in the future. Some of agents on my list aren't always online even when I'm looking at them in front of me. Some of these agents are in the same locations where multiple agents are online but some stay offline. Some agents are also located at other locations and still have the same issue. Wondering if there's a fix for this? Best Regards, Bilal S.