Bugs

I set up a Raspberry Pi with MobilePCMonitor and then imaged my Raspberry Pi filesystem to several other Raspberry Pis. Each Pi is set to generate a different hostname on boot and then start up MobilePCMonitor after changing the hostname. Sometimes when I boot up two Pis that both received the same filesystem image, they refuse to identify themselves independently in the MobilePCMonitor admin area. The machine that’s listed in the admin area alternates between the two hostnames periodically. It’s as if they’re both vying for the same spot. Please help!

Hey Pulseway, I don't want to be an ass about small things but I noticed that in the Web App => Server Admin => Overview => Notifications History the "7 days ago" marker is off by a day. It shows it 6 days ago. Same story with the 15 day marker, which is at 14 days ago and so on. I thought I'd just let you know, since it caught my attention. - Jaapyse

Hi, Policies --> Policy Editor --> Notifications --> Event Log To then edit a specific filter, the button does nothing at all... Regards,

Hi Since 26th June 2013 our email notifications have stopped working, any ideas as we really need this. Thanks Mark

Hi, Raspberry PI has been on for 13 hours with no problem, this morning I received an alert to say its offline from PC monitor, but the PI is still FTP'ing data to a website so is clearly working, can't seem to wake up the PC Monitor agent on the PI, does it have any other self checking ability. Kind regards, Peter.

I added a "round trip ping time" to one of my machines, with ping time to the gateway of our remote office. I am going to do the same to other offices, and therefore monitor the latency to remote offices. The iOS app and WebApp should show where is that round trip time to: It is not shown in devices main screen or in the graph. That additional information would be great! Thanks!

Hi, I found since last version, that when I shutdown any of the PC's I have, I receive the message "The computer "PCNAME" in group "X" is up and running" (the exact message that I received when I turn them on). Any idea how can I solve it? Thanks in advance,

Hi, Don't know if its intended this way but... We added a system under a different account under our server. But when we want to apply Group Policy's to that group we cannot do that. The Group that the system is in is not visible to us. Is that intended that way or something that's just not there yet? Please let us know, we are planning to use multiple users in Pulseway for better Security for example every company that we manage will get its own username and password where the systems are added to. Than we give our "Admin / MGMT" account Full Access. But that means for now what I can see that we cannot apply group policy's. See the scr…

I'm trialling the software on a couple of servers and workstations but we've run into an issue during install on a Windows 2012 Essentials server. During install we get an error relating to a corrupt cabinet file, anyone else had this issue?

I would like to think this is a bug rather than desired effect, as the previous method was far more useful. This changed following the revamp to the "all systems page" (I'm running 8.9.0 build 127 release 312 : hosted) The Output of a script now just displays in one line, and to get all the detail, you need to on-hover. Which means, you cannot select any text from it. It's really annoying. See example below.

Interesting. When I set the Schedule for patch management, it sets the time as though it is UTC 0:00 and adds my timezone to it. i.e. I am in MST (-7) and if I set the schedule for Midnight, the schedule changes to 07:00 AM. Also....Everywhere else in the RMM, if you hover over an option (like a report) the Edit, view, delete menu just shows up., Now in Patch Management, you have a button "Actions" that shows up and you have to click on it before you get the menu. Why change it and have two different ways to get to the menu in the same interface? Gary

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Mobile device is receiving notifications about the systems it has No Access to.

I keep getting this in my system log on ubuntu 14 pulseway: Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Timeout"#012Detail: connect failed in tcp_connect() Anyone seeing this?

I have a huge issue currently. I have uninstalled Webroot on a few machines (moving to BD GZ), and it shows in the Pulseway app as being uninstalled. Yet on the computers, Webroot is still installed, though nt visible in the control panel under uninstall a program. Webroot IS still active and in both the Program Files (x86) and Program Files folders. Using CMD in admin mode for "C:\Program Files (x86)\Webroot\WRSA.exe" –uninstall pops up a box that it is controlled by a managed source.

We noticed that the website checker does not use a User Agent. This is proposing an issue to us, as our website is configured to not accept connections where no user agent exists. Is there a specific reason that the website checker does not use a User Agent? Is there any possible way to configure to use a user agent? Thanks!

Hi, On new Gallaxy S10 with Android 9 Pulseway app ignores Do Not Disturb schedule. So audible alarms wake up me all night long. Settings on phone are the same, Do Not Disturb schedule is set to mute everything, except alarms, favourites and repetitive calls. It is the same setting on my old Samsung s2 Note and s7 edge. But only on newest S10 Pulseway rings at night, while older android devices are mute. I guess Android 9 must somehow diferently clasify alarms, and pulseway tones are then wrongfully clasified as alarms, thus ignoring DoNotDisturb rules.

Hello. I tried to use the terminal to open a program on my pc with no luck so i created a task in task schedule to run to open it. When using the app I go into the schedule tasks and click run yet the program will still not open (not even in the background) The state always says queued if that helps. Any help would be appreciated. Note: The task schedule seemed to work on my other computer ok (terminal still would not open a program) Looked to delete this since it works on one but can not see the option.

PC Monitor app version: 3.9 build 77A2 iOS Version: 6.1.2 (10B146) iOS client - Character escaping in Terminal mode makes redirection and argument quoting impossible It looks like non-alphanumeric characters are being escaped before being executed on the destination server. Attempting to use characters like " or > results in broken commands and error message about "quot" or "gt" not being recognized commands. This prevents me from using IO redirection or replacing text with sed. Thankfully the web client does not have this problem. Still, this is a pretty serve limitation for mobile system administration. Image (also attached):

If you create a new ticket (post date of service), you can add a travel expense for a date before ticket creation. You can also change the expense date successfully if done from the expense entry inside the ticket. However, if you go to "My Expense Reports" and open the expense and try to change the date to before ticket creation, there is an error "cannot create expense before ticket creation date". Its easier to do this from My Expense Report and you should never be prevented from adding an expense dated before ticket creation. Thanks

When adding a new contract, it always gets created with the auto generated contract #, ignoring anything you've placed in the contract # field yourself. You have to edit the contract again to correct it.

In the local version of services i can see automatic etc.. and do a right click to select and monitor running or automatic services. With the manage systems option.. none of them are here.

Hi Guys, I'm setting up the patch policies, I've got some strange behaviour - the patching policy history in Pulseway indicates the "Available update didn't match any rule and was ignored." however when logging into the server I can see that update was installed. See the screenshots below - specifically for update 4132216

Using the dashboard I updated the settings for a client's machine. I added in cpu and hard drive temperature monitors setting them to the default 70 C. Less than a minute after updating the dashboard reported all 3 were elevated temperatures. It was reporting them in Fahrenheit. I again edited the settings and double checked. Hardware sensors were set to report in Celsius. I deleted the hardware notifications, uploaded the settings and it ceased to report the elevated temperature. I again, edited the settings, added the hardware notifications for the cpu and hard drive, saved them and the dashboard again reported elevated temperatures in F!

I would love to sign up for a demo but no matter what email address I try to use, the demo form nor the contact us form will accept my domain nor company name. marmfield@centralstatesbus.com Central States Bus Sales, Inc.