Bugs

I added a "round trip ping time" to one of my machines, with ping time to the gateway of our remote office. I am going to do the same to other offices, and therefore monitor the latency to remote offices. The iOS app and WebApp should show where is that round trip time to: It is not shown in devices main screen or in the graph. That additional information would be great! Thanks!

hi there when we try and create a notification for low disk space on a specific server, no disk appear in the drop down box to choose the level of notification attached image of the drop down box and disks that should show thanks in advance Gary

As soon as i put the computer to sleep from the host computer or another device it wakes up. i know it has something to do with the ethernet WOL feature but i have to have it enabled to wake it up remotely. Thanks for the help

Hi, The output for command prompt seems to be missing some newlines characters... Regards,

Had 3 Win servers crash last night and on reboot they came up Windows Repair! Yikes. Server 2012 R2 Server 2008 R2 Noting that a 2008 R2 standard server is incorrectly identified as Windows 7 In the Pulseway monitor. as a matter of fact I have at least 3 servers that say window7 when they are 2008 R2 Standard!! these servers were setup in veeam as APPLICATION AWARE backups. We reboot few times and no luck with veeam backup. After disabling PULSEWAY client veeam worked fine and no crashes since then. Can you advise. Thanks Clark

I Noticed when using the Dashboard with an 25% (or larger) increased fontsize that every watched computer info gets cutoff, see the attached info. The reason for the choice of larger fontsize is that i hus a FullHD screen and to be able to read the info from a distance i need the larger size .....not an age thing ;-)

Hi, Don't know if its intended this way but... We added a system under a different account under our server. But when we want to apply Group Policy's to that group we cannot do that. The Group that the system is in is not visible to us. Is that intended that way or something that's just not there yet? Please let us know, we are planning to use multiple users in Pulseway for better Security for example every company that we manage will get its own username and password where the systems are added to. Than we give our "Admin / MGMT" account Full Access. But that means for now what I can see that we cannot apply group policy's. See the scr…

Hey Pulseway, I don't want to be an ass about small things but I noticed that in the Web App => Server Admin => Overview => Notifications History the "7 days ago" marker is off by a day. It shows it 6 days ago. Same story with the 15 day marker, which is at 14 days ago and so on. I thought I'd just let you know, since it caught my attention. - Jaapyse

Hi, I found since last version, that when I shutdown any of the PC's I have, I receive the message "The computer "PCNAME" in group "X" is up and running" (the exact message that I received when I turn them on). Any idea how can I solve it? Thanks in advance,

I have a huge issue currently. I have uninstalled Webroot on a few machines (moving to BD GZ), and it shows in the Pulseway app as being uninstalled. Yet on the computers, Webroot is still installed, though nt visible in the control panel under uninstall a program. Webroot IS still active and in both the Program Files (x86) and Program Files folders. Using CMD in admin mode for "C:\Program Files (x86)\Webroot\WRSA.exe" –uninstall pops up a box that it is controlled by a managed source.

Hi Since 26th June 2013 our email notifications have stopped working, any ideas as we really need this. Thanks Mark

Mobile device is receiving notifications about the systems it has No Access to.

Pulseway is not generating alerts on event logs under the Applications and Services Logs folder. I've specifically tried "Microsoft-Windows-Windows Defender/Operational" and "Microsoft-Windows-Windows Firewall With Advanced Security/Firewall" and neither work. Attached here is how I have my alert configured and this exact configuration worked at some point in the past. Other event logs such as Application and System work. Has anyone experienced this issue and found a fix?

Hi, Raspberry PI has been on for 13 hours with no problem, this morning I received an alert to say its offline from PC monitor, but the PI is still FTP'ing data to a website so is clearly working, can't seem to wake up the PC Monitor agent on the PI, does it have any other self checking ability. Kind regards, Peter.

Interesting. When I set the Schedule for patch management, it sets the time as though it is UTC 0:00 and adds my timezone to it. i.e. I am in MST (-7) and if I set the schedule for Midnight, the schedule changes to 07:00 AM. Also....Everywhere else in the RMM, if you hover over an option (like a report) the Edit, view, delete menu just shows up., Now in Patch Management, you have a button "Actions" that shows up and you have to click on it before you get the menu. Why change it and have two different ways to get to the menu in the same interface? Gary

I'm trialling the software on a couple of servers and workstations but we've run into an issue during install on a Windows 2012 Essentials server. During install we get an error relating to a corrupt cabinet file, anyone else had this issue?

.....

I keep getting this in my system log on ubuntu 14 pulseway: Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Timeout"#012Detail: connect failed in tcp_connect() Anyone seeing this?

Hello. I tried to use the terminal to open a program on my pc with no luck so i created a task in task schedule to run to open it. When using the app I go into the schedule tasks and click run yet the program will still not open (not even in the background) The state always says queued if that helps. Any help would be appreciated. Note: The task schedule seemed to work on my other computer ok (terminal still would not open a program) Looked to delete this since it works on one but can not see the option.

We noticed that the website checker does not use a User Agent. This is proposing an issue to us, as our website is configured to not accept connections where no user agent exists. Is there a specific reason that the website checker does not use a User Agent? Is there any possible way to configure to use a user agent? Thanks!

Hi Pulseway, We have this issue that when we install the agent and link it to the correct account and dedicated server. That the client appears offline. Configuration etc is set correctly because at first everything worked properly. But since a few weeks this problem has been and I can't solve it. We use Pulseway for all our customers for remote control. However, this problem only applies to one customer. Now we cannot use remote control when this customer calls. Sometimes if we are lucky a client will appears online and later it will be offline again. I know that there are people working. When I look at the rds host server (this is where the users of that…

If you create a new ticket (post date of service), you can add a travel expense for a date before ticket creation. You can also change the expense date successfully if done from the expense entry inside the ticket. However, if you go to "My Expense Reports" and open the expense and try to change the date to before ticket creation, there is an error "cannot create expense before ticket creation date". Its easier to do this from My Expense Report and you should never be prevented from adding an expense dated before ticket creation. Thanks

Hi Guys, I'm setting up the patch policies, I've got some strange behaviour - the patching policy history in Pulseway indicates the "Available update didn't match any rule and was ignored." however when logging into the server I can see that update was installed. See the screenshots below - specifically for update 4132216

Our team has been experiencing issues recently as to where the Pulseway remote control sessions are disconnecting every few minutes and we have to reconnect the session. There is no drop in the internet connections at either locations.

When adding a new contract, it always gets created with the auto generated contract #, ignoring anything you've placed in the contract # field yourself. You have to edit the contract again to correct it.