Bugs

PCMonitorSrv.exe is cleaned up by AV because it detected as virus and the pulseway service cannot be started. So the server appears offline on the dashboard. Can advise how to reinstall the PCMonitorSrv.exe back? Help is much appreciated

Hello all. The send notification when a user logs in and logout not working on ubuntu 20.04 and raspbian . I need it for my auditor.

Hi - (I'm using the latest 4.1.2 agent, on Win8.1 x64, and viewing on Android client) I've just noticed the "Asset Info" section has a "Product Key" entry - is this meant to be my Windows Product Key ? (if it is, it's got it wrong) -Tom

I just ran an Assets Overview report using a defined scope. The scope is showing all pcs and macs but the report is only showing pcs. Is this a bug?

We have workflows set up User log in and systems back online set up. If we set it up with no conditions, just a script to run, the workflow never runs. It is enabled, but nothing seems to trigger it. We have tried adding conditions, removing and recreating them, all no luck. Anyone else having this issue.

I'm unable to access the main website for several days now, i tried using different devices and ISP and I'm always receiving 403 Forbidden. I don't really know what to do.

Hello, I woke up today, to a sound of a Pulseway notification on my phone, it was around ~9.30-ish AM. The notification message says that my server is offline. I check emails, there is also a new email in my inbox from Pulseway at 9.40am on the dot, stating the same thing. Naturally I go ahead and try to log on to my server, which lets me log into it and is not offline. So I go into the mobile app notifications, and realize that today Feb 17th, both the app and the email decided to notify me of something that happened on Feb 9th, and was a planned restart. Any idea why such a thing would happen? And how to resolve such an issue? Best regards, Sig…

Does anyone else have this problem? Despite doing the update in every possible way, pulseway keeps showing us the notification and sending us the alert. The problem occurs exclusively on servers with Windows 2019 installed. Thanks for your help in advance.

When creating a time entry on a ticket using the RMM, the reports in the PSA do not reflect the start time correctly. In fact, they report a date, which is clearly incorrect given that the column is supposed to show a time. We have found a workaround, which is to open the ticket in the PSA, open the time entry, and then click save without changing anything. Once this is done, the ticket shows up correctly in the PSA report.

Tickets sourced from the RMM show up in the PSA with their notes containing HTML tags, and also in reports. This makes the reports look very unprofessional.

Currently, the notification and optional completion email states that it failed on X systems. It should state "The task XYZ has failed on X out of Y systems" so we have an idea of the task ahead.

I am trying to create some scopes for my servers and it keeps coming up with a random error that I've attached a screenshot of to this topic. I've attached a screenshot of the error, and was just wondering what this error was and if there is something that I can edit to get this working: Invalid scope system type '8' Parameter Name: Id

We have the Slack integration enabled but 2 days ago we stopped receiving notifications. When sending a test message from the integration settings the following message appears. The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element. I've also disabled and re-enabled the integration to no avail. The wording suggests that the problem is on the remote side of things. Any thoughts/ideas are appreciated. Cheers, Joker

Pulseway Dashboard 8.4.1 pause funtion is not working.

i have pulseway installed on many macs and since the latest release my end users are reporting a popup from pulseway requiring an update to be installed. Why is this not silently instealled like on windows pcs?

If i enable 2fa on the PSA and use the new ticket integration in WebApp i get a 500 internal server error when we click on tickets. If we remove the 2fa from PSA it works fine. We use the PW hosted server and paid for subscription.

Action: monitoring website from host configuration Expected result: website is reported as up in Pulseway panel. Actual result: website is always reported as down in Pulseway panel. I have a monitored website configured on one of my hosts. Pulseway reports it as down, yet I can confirm that it is accessible from several different computers and networks. If I delete the Pulseway notification about the website, the notification comes back immediately. This site is accessible via IPv6 only. There is only a AAAA record for the host in the DNS. I presume that might be the cause of the problem, as this problem did not occur until I removed the A record for the host. …

I have setup a Workflow for window services that have been stopped, to send pulseway notifications, email and to start the necessary service's again however I only receive a pulseway notification which states the service's that are stopped and the following statement of : The automation workflow could not be executed for this system as it's not up to date or it's not supported. (Please note all of the servers are currently up to date and patched) Servers : 2012 R2 , 2016(SQL Server)

I have 2 systems on which hardware details are not available, altough in a previous version one of them was showing the details just fine. Accessing from WP7, the systems in case have: GA-EX58-UD3R and EVGA EX58 SLI MICRO It looks like when i try to add hardware notifications, nothing is available to choose in the list; no motherboard or cpu

If we install the agent manually (or via GPO) and go and do a discovery and deploy later, The probe will show ALL systems on the network as Discovered, including those that have the agent on them already and will allow me to push the agent again. If we deploy to those systems we get duplicate machines showing up and have to go clear them out. Is this by design? It would be good if the probe could detect if the machine has the agent on it already and not show it or at lest show it has the agent on it already.

Hello, My issue is that when connecting to the server, sending the Ctrl+Alt+Delete command does nothing leading to me being unable to sign in. I've tried this on 2 different servers in 2 different environments with the same result. Is this a known issue? I couldn't find anything about when looking around the forums or searching for it elsewhere. Thank you for your time! Best regards,

Look at picture attached App version 4.8.5 build 60325 Windows 10 1909

I forgot my password and I am trying to reset it but I keep getting the message "invalid password reset code". I'm sure that I'm using the correct code (I get the code via email after clicking "forgot my credentials" and entering my email). Don't know what else to do to recover my account.

I used the pulseway management system to push out Kaspersky to a few desktops for testing, some of the installationsfailed because of 'kaspersky endpoint security is not compatible with the network agent lower than 10.0' on some desktops. Pulseway only gives the option to 'reboot' when this occurs. If you then try installing Bitdefender (which I bought with our desktop licenses), it installs correctly, updates and then magically vanishes like it was never installed after a few minutes of running. An event in the log is then present with the same Kasperky not compatible with the network agent error message as if Pulseway was trying to re-install kaspersky again f…

Hello , I'm trying to register a mac os agent , when i enter my 2FA code nothing happes, so i keep clicking "OK " and still nothing, no errors. Any help please Nasir