Windows

Hello, I'm monitoring 40 computers with MPM. All works great and I'm very happy with the product. There is 1 thing I'm missing tbh. Thats multiple screen vieuws. I can look multiple users sessions but not if my users have dual screens. Can I fix this? Or is this a bug? Kind Regards, Bram Bertels Beva Metal

When installing: PCMonitor_x86.msi on a Windows Server 2003 Enterprise Edition server I receive the following error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Please advise. Thank you, Carl Petito

Hi, i am monitoring a dozen computers without any problems but recently i was trying to add brand new pc to the list but i keep having problems. I have successfully completed: installation of 64bit app to the pc (64bit win7 home premium) config import from the file. after this i am stuck. for some reason the settings that was imported did not take effect (settings contains username and pass but they are not being uploaded to the system either.) I have tried to login manually and get "successful validation" message, but when i press "acc details" or "registered computers" i am being requested password again (which is fine) but the issue is that it does not accept my pas…

When trying to install the x86 client on a Server 2003 R2 host the process stops with a 2103 error. Any hints as to what might be the problem? Thanks, Amir

I have written a command-line python script to login to our access control system and unlock doors, then added a scheduled task for each door on one of our servers where PC Monitor is installed. I've then selected each task in System > Scheduled Tasks in PC Monitor Manager 3.2. I can run the tasks by hand from Task Scheduler, but not from Mobile PC Monitor. I've tried from four different mobile devices (Nexus 7, Samsung Infuse, Droid Razr and Droid Bionic) and the command is sent, but the task is never triggered. Event Viewer shows the following: PC Monitor Warning Event ID 24002 A request was received from a non authorized device and it was denied: Request R…

just installed in Msft Lumia 550 and installed pulseway mgr into PC. Created the account, I see the PC in monitoring sys and the smrtp in monitored devices. I can receive notifications from PC to smrtp but not vice-versa. Something is missing in my configuration? How can I have notifications from smrtp to PC? Please help, if possible

Hello, Is windows 10 supported out of the box? Thanks

I was just testing out Pulseway for my organisation. Wake-On-LAN works fine when on same network through pulseway app. I want this feature over WAN. I have already configured port forwarding in my router. But it gives error - wake-up command failed. Since this feature works on local network, I can simply assume that my network adapter and BIOS settings are configured correct. What might be the problem over internet? (Also: 3rd party WOL apps on Android do not even work on same WIFI. This can relate to some problem). Please assist me.

I have the Desktop installed, and have a subscription for three PCs. How do I 'register?' the other PCs so I see them in Desktop? (I'm new, so the lingo may not be correct!)

Hi I'm experiencing a problem after installation of the agent on some Windows Server 2008 R2 servers. After installation and configuration of the agent, when the service starts, it'll begin hogging all available resources on the CPU until the service/process i restarted. After this, the agent appears to run normally for at time, but then after an couple of hours it'll begin to use all available CPU again. The agent is configured to monitor processor, RAM and storage (General health), and then we have 2 performance counters for more advanced processor and RAM monitoring I also installed the same agent, with the same configuration on an Windows Server 2003 …

During testing we have removed the installer entries from the registry on a managed PC. Therefore, Pulseway is not listed on Add/Remove Programs. How do we now uninstall Pulseway?

I tried to find a way to monitor hp and dell servers. Ive been using other more complex system that is doing a great job by finding all hardware sensors automatically via snmp. Pulseway is much more simple to use and configure though but it really lacks in hardware monitoring for server administrators. What i did was i created two files for event log that you can try out and import into your servers. I wish Pulseway would either add support for hp and dell server into their hardware module or rework the snmp module so we can add snmp templates for autodiscovery of hardware devices, like check_mk, nagios... Update my files didnt work that well i just tried t…

Hi, I'm trying to register my system after installing pulseway on windows 10. However, due to some unknown reasons, the password field is disabled. This is very strange as I never experienced this in the past. Any help would be appreciated. Regards

The instalation was interupted and noew i cant re install, get an error 1001 specified server already exists. I have deleted files in program files and the kry from registry and still get the same, I am usimg windows 8 64 bit hope you can help

Hey, I'm trying to do my first installation of Mobile PC Monitor agent on a Server 2012 Essentials box. (Latest agent downloaded from the website today) The installation goes through to the end and PC Monitor opens up to the main screen where you enter in your account details etc. (The Installation window is still open in the background) As soon as that screen is up I can't do anything, can't click on any tabs/buttons etc and can't switch to other windows or programs, nothing will respond except Alt+Ctrl+Del. From there I can open Task Manager and kill the PC Monitor window. However then the installation, that was waiting in the background, comes up with an error say…

Hi, I have pulseway on a Windows server 2016. The cpu is a Cpu is Xeon E3-1285L V4 3,4 GHz and the cpu temp alert is activated with a threshold of 92°C. Sometimes (couple of times per day) I receive pulseway alert that the temp is higher. If I check the graph it is only a spike (attached). Is there a way to set pulseway to send an alert only if the cpu temp is higher than xxxx for xxxx secs? I would like to filter the spikes.

I have one customer workstation (actually a laptop) that I cannot assign a patch policy. All of the other systems in this customer group are fine. When I try to assign it via my mobile, I get "change OS patch policy command failed". Nor can I assign it via the Pulseway Web app - it shows "no actions available" for that one system. I tried remotely restarting the laptop, and I tried repairing the local agent installation, but no joy. Any suggestions? Thanks! Bob

Good day, Firstly I want to state that I am not familiar with this application and that this is the first time that I've worked with it so please go easy on me. So I need to setup Remote Access for one of our vendors. I created the account for him but when he tries to log in remotely it gives him an "unable to access remote server" error. Could someone point me in the right direction? With thanks

Hi, I have managed to install the general PC Monitor apps on my desktop computer, laptop computer and my mobile phone. All of these are running windows 8. However I believe I have to install the agent software also and when I try to install this on my desktop and laptop it just comes up with an error saying "There is a problem with this installer package. A DLL required for this install to complete could not be run". I have downloaded it a few times now to make sure it's not corrupted in any way but to no avail. I am trying to run the 64 bit version. Any idea's? Pete.

Hi, I have 2 PC's one with Intel and one with AMD. On the Intel PC, installation worked just fine, but on the AMD PC I got this message "This installation package is not supported by this processor type. Contact yoru product vendor." It's an AMD Phenom II 1090T Black Edition running Win8 64bit AMD is not supported by PC monitor or what could be happening to solve it asap? Thanks in advance,

when signing in on my iphone it tells me, "invalid username and/or password (202)". what does this mean?

The service ran fine until a couple of months ago, but I did not notice that it had stopped working until recently. I thought the issue may have been related to the name changing from PC Monitor to Pulseway so I first tried uninstalling and reinstalling the application, but the installer failed stating that a step that could not be completed. I then searched for and removed files and registry entries relating to PC Monitor, PCMonitor, Pulseway, and MMSoft and was able to reinstall the application. After entering my account details, I am able to validate my account but the service still will not start. Here are the lines in trace.log: 7/21/2015, 17:22:35.10…

Hi, I'am using a proxy server for our network computers. everything is working but workstations behind a proxy will not update windows. on the proxy there is no error that this is blocked. all the other functions are working on the computers (reboot, shutdown, installed software, eventviewer etc. etc.). does anybody know this problem to solve? Best regards, Marcel

The server I added yesterday to PC monitor has been showing offline since late last night. The software installed without any problems, the service is running and everything seems fine from the server side but it still shows offline in the monitors (Application, phone and online). I've restarted the service, turned off the firewall and redownloaded and reinstalled the software to no avail. It was working fine yesterday when I installed it but now, nothing. What am I missing here?

Hello, We have noticed a possible issue on 2012 server Non R2. Firstly Asset info is not available, but more importantly The cpu can spike upto 50% on the server when making the request and then closing the app on my phone. Also a client was having performance issues with a database application and once pulseway was removed the performance issues have gone. We have 4 monitored 2012 standard servers that all seem to show similar oddities with pulseway. They are all HP Proliants All our 2012 R2 servers are fine. Anyone else seeing this?