Jacob Ipsen Posted November 27, 2018 Posted November 27, 2018 16 hours ago, Paul said: Hi Jacob, Can you check in the WebApp under the Account -> Devices to see if the phone now displays Yes under the Push Notifications table column? -Paul Yes my "ONEPLUS A6003" has Yes in Push
Administrators Paul Posted November 27, 2018 Administrators Posted November 27, 2018 We've released another update (v6.0.1) that addresses the PUSH notification deliverability problems. Please update and check again the PUSH notifications. You need to launch the app at least once to get the device to register again. -Paul Jacob Ipsen and itshero 2
itshero Posted November 27, 2018 Author Posted November 27, 2018 (edited) @Paul That didn't do anything. Edit: It works after getting pushed the update... Thanks! Edited November 27, 2018 by itshero Paul and Jacob Ipsen 2
Administrators Paul Posted November 27, 2018 Administrators Posted November 27, 2018 Brilliant, thanks for letting me know. I'm excited to hear it works now . -Paul
Jacob Ipsen Posted November 28, 2018 Posted November 28, 2018 (edited) Hey After Updating to 6.0.1 ..... Notefications now works Thanks !!! Edited November 28, 2018 by Jacob Ipsen
kelton5020 Posted November 29, 2018 Posted November 29, 2018 Wow. The developers didn't even test the update before they pushed out the first update to verify that their changes actually resolved the issue? Doesn't give me a lot of confidence in this software.
Administrators Paul Posted November 30, 2018 Administrators Posted November 30, 2018 On 11/29/2018 at 4:53 PM, kelton5020 said: Wow. The developers didn't even test the update before they pushed out the first update to verify that their changes actually resolved the issue? Doesn't give me a lot of confidence in this software. We do have automated tests and our developers are testing each update before it gets pushed to the beta and production channels. That being said we support a wide variety of Android devices, we cannot test each device with each supported version so it's possible that a fix we're introducing may not apply to all the devices. Rest assured as we are taking software quality very seriously. -Paul
PulsedAway Posted December 4, 2018 Posted December 4, 2018 After the most recent Android app update, I'm now getting updates again. THANkS MUCH! Just LOVE the service and very much depend/use the app to manage my home environment. It's the easiest subscription I pay for each year.
kelton5020 Posted December 6, 2018 Posted December 6, 2018 On 11/30/2018 at 11:00 AM, Paul said: We do have automated tests and our developers are testing each update before it gets pushed to the beta and production channels. That being said we support a wide variety of Android devices, we cannot test each device with each supported version so it's possible that a fix we're introducing may not apply to all the devices. Rest assured as we are taking software quality very seriously. -Paul The reason I made that comment: It looked like you guys pushed out a fix for the problem without verifying the fix actually resolved the problem. Generally as a developer, after you fix something you should verify that your fix worked before you claim you're done. If that's not the case, I'm sorry for jumping to conclusions. I'm glad to hear that this appears to be resolved now. I'll be testing it now to verify.
kelton5020 Posted December 6, 2018 Posted December 6, 2018 (edited) Looks like it's working for me. I had to do a little bit before: Settings Details Toggle 'Enable Push Notifications' off then on again Thanks for getting this working again Edited December 6, 2018 by kelton5020 Paul 1
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