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Showing results for tags 'mac'.
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The update you've been waiting for has arrived, packed with features to make IT management smoother, faster, and more efficient. Here are some key highlights: 🍏 Apple Business Manager Integration for MDM: Set up devices for automatic enrollment in MDM as soon as they're turned on! With zero-touch deployment and mass deployment across all Apple devices, there’s no manual setup needed! 🖥️ Remote Control On Demand: Technicians can now gain temporary remote desktop access to computers without an installed agent, even if users lack Admin permissions. Enjoy unlimited usage, instant access, and agent-free connections. 💾 Datto Endpoint Backup Integration: Get easy access to portal tabs to monitor backup health and agent status. Keep track of each protected device directly through the device card, and use contextual links to navigate to the Datto portal for in-depth details. Full visibility and mass deployment! ⚙️ New Automation Workflow Templates: We’re introducing 18 new ready-to-use templates to streamline your workflows and boost productivity. Find the perfect fit for your needs with customizable options! 👥 Teams Role-Based Access: User-defined teams now have the ability to control which pages appear in the left navigation menu, offering enhanced customization and access to key resources. If you have any questions or need help putting these updates into action, don’t hesitate to reach out to your Account Manager! 🔗 Here’s the link to the full release notes for you: What's New in Pulseway's Software | Pulseway
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Hello guys. I am a Mac user administrator and have been trying to use Pulseway platform and for the most of time web interface works ok. I have Mac computers (Desktop and laptops ) deployed in my company and Support and Development team is a joke at Pulseway. I had a really bed experience since we started using the platform since February. I Opened 3 Tickets regarding this issue and since February was not fixed and resolved. Pulseway simpluy ignores and does not take you seriously 9 months passed and i can not use Remote Control or remote host from any of my Mac Computers !. So if you have a mac as administrator forget about "Pulseway Remote Control" app on mac !. You will have to use third part apps and pay extra like me. Teamviewer, Anydesk or another RMM provider which i tested before Pulseway and worked on mac just fine to remote in to monitored machines. But Unfortunately not on mac. It fails to work on Intel based Mac , Apple Sillicon M3, theonly one other machine i could get it to work is M1 Only !! but with the recent update it started crashing a lot. I m very disapointed that Mac Development team does not do any serious work on getting "Pulseway Remote Control" work on all Apple computers. Others can. So if you need a remote control an Macs think twice and test it using their Trial signup before committing to Lockable Contracts !. I hope that someone will take that issue seriously and fix that ASAP. Frustrating -
Remote Control not working after internal network IP changed.
Antonio Fonseca posted a topic in Bugs
After changing the internal IP on a client's network, I can no longer connect to the workstations using the Remote Control. I still can connect through the command prompt and PowerShell. All those machines are Windows 10/11. However, I can still Remote Control the Windows Server 2019 server. Always getting this error: Any ideas?
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Does anyone have a working script to install Sentinel One silently on managed machines?
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Hey Guys, So we need to automate patching and reporting for Mac OS. From the best of my knowledge I can't find this feature anywhere within pulseway (crazy I know), and I can't find any scripts within the forum. Can anyone help me out on this one? I'll update if I find anything myself. -Sam
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i am a bit new here... i am looking for a way to tell some of our computers to download and install av industry-specific software on our technical and lighting computers software examples. - Dante Controller -GrandMA2 onPC -Wireless Workbench -Etc. any assistance would be appreciated
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Some of the Mac computers in my Pulseway WebApp are showing older version then they currently have. For example a computer with the latest version 11.3.1 is showing as 10.16.0 Agent Vers ion is 8.4.1
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When remoting to user sessions on Apple MacBook Pro with M1 Pro or MacBook Air with M2 chip I only see a blurry screen. M1 Pro: M2:
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Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.
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Remote Login for Windows Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system. Allow End-Users to Disable Remote Control Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu. Remote Control Performance Metrics We have added a mechanism in Remote Control to capture and measure various performance statistics to help you understand the performance of a session, and to help us continue to improve performance of the product. Much of the work is done behind the scenes, but you'll find a new menu setting in Remote Control called “Show Session Health” which, if enabled, displays a visual indication of session RTT (Round Trip Time). In addition, we have also added a menu setting called “Send Report” which allows you to provide us quickly and easily with feedback of your session, which will automatically include the performance statistics. UI Update As part of our ongoing effort to modernize and standardize the UI, the Patch Management History page has been redesigned. General Improvements Custom Fields CSV Report Template now renders custom field values as columns rather than having each value on a separate row Fixed an issue with the mobile app not rendering certain modal dialogs on iPads running iOS 12 Fixed an issue where the exported CSV document would contain data in an incorrect format
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Is there a way to make Pulseway agent update automatically on mac instead of asking the user to Install and Relaunch?
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With the latest update to Endpoint Policies, you can configure Windows Processes directly in the Web Application using the NEW Processes category.
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The latest update for the All Systems page is packed with new features focused on productivity and user experience. Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems. Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity. Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.
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We continue to add new titles to the 3rd Party Patch Management application catalog, with 28 added since the last update: General Improvements Monitoring and Management of Microsoft SQL Server 2014 and higher is now supported Alligned the user session status messages to match the ones used by the Windows operating system
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Scopes have been enhanced to include the use of Custom Fields, which supports multiple Rules with the ability to match Any or All rules, the addition of Organizations and Sites to the Context selection, and Network Device has been added as a new System Type.
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Search, filter and quickly find network devices with the new Device List.
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You can now view asset info and installed applications for offline Windows systems showing the last known information.
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You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.
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Further protect your instance by restricting access to the Web Application and Rest API to specific IP addresses. Teams and users with dynamic IPs can be configured to bypass IP restrictions if they have two factor authentication enabled.
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Continuing our commitment to providing a secure environment, accounts with access to critical areas such as editing scripts and distributing custom titles, are now required to enable two factor authentication.
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Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
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BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
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Hi Guys Is it possible to do RD sessions on Mac? What I mean is from my windows system. I don't see an RD tab on the mac client. Thanks in Advance....
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Please expand the list of programs on 3rd Party Patch management. Some suggestions: Adobe Flash Amazon Corretto (Since Oracle Java is not free anymore) Dropbox Gimp Google Gsync (GSuite) K-lite Codec LibreOffice OpenVPN Thunderbird WhatsApp Desktop Client
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