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  1. I've seen some old posts about this and solutions in older versions that have since been removed. However, I don't see the settings or options in this iteration as of today. We monitor some generic services, ie Apache, and other proprietary services that are critical to our program running. At times they hiccup or run into an issue where they fail to start or stop. At this point we would want Pulseway to not only send a notification but also attempt to restart the service(s). Any way to accomplish this or any roadmap on getting that feature rolled in?
  2. I am curious to know why 3rd party patch mgmt. is an additional paid feature. Before I would get notified for like Adobe Reader needed an update, know I have to pay additional to get this notification? What else within the features we already get will be removed to a "module" that we have to pay additional for? I only oversee around 60 endpoints, so I am not a big player, but there are issues now that are making me look and trial other RMM solutions. Today I logged into my dash-panel as I do everyday M-F only to be greeted with 53 notifications for critical updates for Windows. Going into to the systems one by one, I quickly realized that something is not right. When viewing the systems, it clearly stated there were updates for Windows needed, but going to the actual systems available updates, I see "No updates found". Is Windows itself considered a 3rd party now? While writing this: 20 May 2019 08:45 1 critical update is available on computer 'REDACTED' in group 'REDACTED - Workstations'. Available Updates No Updates Found Last Checked: 20 May 2019 08:48
  3. Good day, Firstly I want to state that I am not familiar with this application and that this is the first time that I've worked with it so please go easy on me. So I need to setup Remote Access for one of our vendors. I created the account for him but when he tries to log in remotely it gives him an "unable to access remote server" error. Could someone point me in the right direction? With thanks
  4. Hi Everyone, As everyone knows Windows Updates are not bullet proof and they cause problems periodically with examples being flashing screens on logins for touch screen machines, lost audio abilities, files going missing and so on. The goal of this Topic is to provide a way for all the members of this forum to report issues with KB's either that they've experienced or that have been reported elsewhere thus allowing all those participating to determine if they want to adjust their global policies to hold off on a KB or make other changes. Your participation is greatly appreciated and I'm sure other tech's will be thankful for the information provided. If you need to look up a KB this link is useful: https://www.catalog.update.microsoft.com/Home.aspx Not confirmed, yet, but I believe this will show subsequent KB's related to a errant KB.
  5. Hi, To avoid unnecessary interruptions would you please tweak the application installed/monitoring as follows: 1. Track a history of application changes: name and date installed/uninstalled. 2. Alert wildcard exclude (ex. Application Name: "Mozilla Firefox*") such that when Mozilla Firefox 51.0.1 (x64 en-US) or it latest version are installed and uninstalled no alert is sent. The history is useful to know what application changes occurred recently and I'm also looking for alerts on non-standard applications. The later I do want a notification. Last year an international version of Adobe caused a black screen when logging into the desktop and because of the alert when the client called I was able to resolve the issue right away. The goal would be to get notifications on applications not in the exclude list and the ability to see all application changes in case one does cause and issue. Thanks for your attention.
  6. Hi! Can anyone please tell me how to get notified (monitoring my PC from an iOS device) when my computer (running windows 10) turns on? The reason is that i have give access to other users as well to turn it on and i want to get notified when this happens. Thanks in advance for your help!
  7. Pulseway Dashboard (Currently 6.3) Data - All Notifications. Currently we can not: Ctrl + Select, Shift + Select All, Ctrl + A, Sort by columns. This is a daily task for me and so it would be fantastic to be able to use these simple functions.
  8. It would be nice if there was a view similar to the Time Sheet, Time Entries list but that showed the start and end time of each entry and only showed the time entries for the tickets that had entries for the week. Autotask had this and it was a great way to help remind me of what I did in the "gaps" between ticket time entries. Having all open tickets in my queue just clutters the current view. Maybe have a button on that view that toggles between all the open tickets and no time entries showing and having only time entries showing with start and end times. It looks like this:
  9. Here is a script to remove Dropbox with PowerShell. Be aware that your Dropbox could also be removed. #Script to remove Dropbox #This May remove your dropbox folder contents form your computer #By: Enrique Sanchez #Dropbox Paths $Dir = "C:\Users\" $drop = "\Appdata\Roaming\Dropbox" $dropM = "\Appdata\Roaming\DropboxMaster" $DropD = "\Dropbox" $StartM = "\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox" $Short = "\Desktop\Dropbox.lnk" #Kill related processes taskkill /im dropbox.exe /f taskkill /im explorer.exe /f Get-ChildItem -name c:\users | foreach ($_) { Remove-Item -recurse -force $Dir$_$dropD -ErrorAction SilentlyContinue Remove-Item -recurse -force $dir$_$dropM -ErrorAction SilentlyContinue Remove-Item -recurse -force $dir$_$drop -ErrorAction SilentlyContinue Remove-Item -recurse -force $dir$_$StartM -ErrorAction SilentlyContinue Remove-Item -recurse -force $dir$_$Short -ErrorAction SilentlyContinue } C:\Windows\explorer.exe #End
  10. Hi Everyone! How is possible assign automatically an hardware asset to a customer in PSA when a ticket is created trough a support request ? What kind of configuration i've to do in RMM side to match a customer in PSA?
  11. Hi, I would like to have a folder monitor, basically I have a folder (or several folders) that I need to monitor that the files in the folder and receive alerts for the following. - files are older than X days - over X number of files in the folder Please advise if this is possible currently of if this will require development, if this can be accomplished with a script then some pointers would be useful, ideally this would run at the same rate as other aspects of the system, but it could also be a daily/hourly check as I understand it could consume time processing!
  12. I want to setup a SNMP notification for my canon printer. The "printer status" OID will show nothing when the printer is working and show a number if there is an error. I have no idea what each and every error might show up as. Is it possible to set the notification to alert me if that SNMP option changed from null to some number? Right now if I leave "value" blank I cannot click ok to finish.
  13. Hi there! I am looking for a way to install a custom MSI pakage that I built on my endpoints via a script. I have the MSI package on my website. I need the script to download the MSI from my website, then execute in silent mode. Thank you!!
  14. I hope I am in the right Subforum to ask this question. I recently started to use Pulseway and am impressed what I am able to do with it but I noticed one feature missing that I need. Is it possible with Pulseway to check Servers/Clients with log files for backups if they have been successful or failed? For example if there is a NAS connected to a network and someone is doing a USB Backup on it I want to check if it has failed so I will get a notification when it fails. I want to use it on Windows and Linux machines so my best guess is to use a script of somekind right?
  15. dpbklyn

    Exclude Disk

    Is there a way to exclude a particular disk (e:\) from the storage notifications?
  16. I have created a Windows cmd file to copy files nightly on one of my servers. If there is an error, the cmd file outputs the error to an error.txt file, thus updated the "Last Write" date on the file. My command file is working great, and outputs the errors to the error.txt, and the date stamp on the error.txt file is updated each time this happens. I configured the Pulseway Computer Settings via Notifications -> Storage -> Files. I added the error.txt and checked for notifications to be sent when the file last write date has changed. (see image) This works the first time, but the second, no notification is sent. Am I doing something wrong? Any pointers on how I can make this work consistently? Thanks!
  17. I have enabled lost of notifications on my pc but none of the show up, the did once or twice but not anymore, has anyone a idea why?
  18. Hi, I am looking to use Pulseway to patch our clients servers. However there are some clients that need them patched in a specific order. For example I want to patch the VMs on the Hyper-v then when they have completed run the patches on the Hyper-V host. I may be missing something obvious but can't seem to find how to do that. thanks
  19. I am having issues with pulsewaycredentialprovider.dll stopping the Windows login screen from loading on Windows 10 1809. I have submitted a ticket to support at support@pulseway.com as well. The issue is that with Pulseway software installed and the credential provider loading the system boots to the displayed screen but will go no further. I am able to run terminal and PowerShell commands from the web interface (prior to software uninstall) but can never log in. Pulseway remote does not work either. This is happening on two Windows 10 1809 DELL Optiplex computers with fresh Windows 10 PRO installations. RIght now our only solution is to leave Pulseway uninstalled. Any information or solution helpful. Thanks. John
  20. Dear Pulseway Community, is there a way to propagate the password to the systems that are registered via the account we want to change the password of? The account has about 130 registered systems and we don't want to replace the password manually on each system. Best wishes, Norman
  21. Is there a way to monitor the temperature on a machine on an on-going (or logged) basis? I would like to set a notification to be sent when the Core Temp reached xx degrees. I see that it is monitored in the hardware section, but i can't find a place to trigger an event. Thakn you,
  22. Hi, On the Windows Dashboard 6.1 (build 1113) the up-time display is quite strange - I love precision but
  23. It would be nice with a build in option to trigger notifications based on failed Agent Jobs. We are currently using this custom SQL Query in 'msdb': SELECT STUFF((SELECT N', ' + name FROM (SELECT name FROM dbo.sysjobs WHERE (SELECT TOP 1 run_status FROM dbo.sysjobhistory WHERE (step_id = 0) AND (job_id = sysjobs.job_id) ORDER BY run_date DESC, run_time DESC) = 0 AND (enabled = 1)) AS [n1] FOR XML PATH(''),TYPE).value('text()[1]','nvarchar(max)'),1,2,N'') AS [Failed] // Martin.
  24. Hi. When receiving the notification "The computer 'XXX' in group 'XXX' is shutting down" I am always wondering who is shutting down the server. Could it be possible to add information about which user initiated the shutdown? I know that Windows write it to the eventlog, so the information should be available. If it could possible to match the users with RDP connections, so we also can see what client the user was connected from, it would something near perfect. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on interactively. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on remotely from client 'XXX'.
  25. Hi MMSOFT. Is it somehow possible to generate more individual notifications from the same plugin, without using allowMultipleNotifications. It is not hard to imagine that a plugin would have to monitor two or more individual values. If it is not possible, consider this a feature request :-) Best Regards, Martin.
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