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BobC

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    Wildwood, MO.

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  1. BobC started following Can't assign a patch policy to one particular workstation and Kaspersky Notifications concerning files that are already in quarantine backup.
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  7. BobC
    Hi Chris, Yes, the issue still exists for this one laptop. Regarding the account OS patching access: there is only one user, the administrator, which is me. So, I'm not using Teams/Users. Incidentally, I did check under the Account/Devices menu; that laptop does show that full access is enabled. For what that's worth. Bob
  8. BobC
    I have one customer workstation (actually a laptop) that I cannot assign a patch policy. All of the other systems in this customer group are fine. When I try to assign it via my mobile, I get "change OS patch policy command failed". Nor can I assign it via the Pulseway Web app - it shows "no actions available" for that one system. I tried remotely restarting the laptop, and I tried repairing the local agent installation, but no joy. Any suggestions? Thanks! Bob
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