 
			Everything posted by Jamie Taylor
- Search Pulseway by device serial number. - Please! We need this!
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		Pulseway down again?
		
		Earlier today we experienced storage issues with our hosting provider in the US hosting center which caused our database server to continuously crash. Service was resumed by 7:30am ET. Unfortunately some users appear to be experiencing similar issues at the moment. We apologize for any inconvenience and are actively working on a resolution to restore service to everyone as soon as possible.
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		Custom email template interfers with client portal invite
		
		Hey @ITiseasy, I have created a support ticket for your query, our team will assist you with the same. Thank you!
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		Client portal widget
		
		Thanks for your thoughts @ITiseasy, please add your suggestions to our roadmap: https://pulseway.featureupvote.com/
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		Deploying agent with Microsoft Intune
		
		Hey @RandyChuck, have created a ticket for you query, our team will assist you regarding this. Thank you!
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		Is pulseway down or is it just me?
		
		Hey @Martin Astley, We've worked with the hosting provider and have restored the service.
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		PULSEWAY website
		
		Hey @Matt Armfield, our team will be reaching out to you shortly regarding this, and will facilitate the sign up for you. Thank you!
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		Windows Updates - Group Policy Config
		
		Hey @jseydewitz & @ACove, if you need some thoughts from your fellow users you can also join our Pulseway Discord Server to get a faster response.
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		Forced Data Refresh on Reports / Applications?
		
		This is because the reports take 12-24hrs to refresh.
- 978002: Grant Type Required?
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		Pulseway Remote Control Do Not Reconnect
		
		It's via email, you must have received a copy. If you couldn't find it, can you please raise this query to support@pulseway.com, they will be able to assist you on this.
- 'This device is pending approval' but nowhere to be found to be approved.
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		Email Parser not connecting anymore
		
		Great to know this has been resolved, if you have any other queries, please feel free to mail our support team at support@pulseway.com
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		Remote Agent Question.
		
		You can fetch the agent connectivity logs by configuring offline alerts.
- Trying to upgrade account
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		How to make a template for Tickets
		
		Our support team will contact your regarding this query.
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		Pulseway installation on Web Server that uses 443
		
		Raised a ticket for your query, our team will contact your regarding the same.
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		ARGH! - Trying to install Vonage Business App onto a Workstation
		
		Hey, I have raised a support ticket for your query on the script. Our team will assist you regarding the same.
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		Search a machine by user's name
		
		Thanks for the suggestion @KTurner
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		Pulseway Client Configuration Script
		
		Thanks for the update @TorW, appreciate it. Will keep you guys posted.
- Remote control connection on Apple MacBook Pro with M1 Pro chip or MacBook Air with M2 chip blurry
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		Linux config.xml Documentation
		
		Hey, I have raised a ticket for your query, our team will assist you regarding the same.
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		Pulseway Remote Control Do Not Reconnect
		
		Hey, I have raised a ticket regarding your query, our team clarify the same for you. Good day!
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		Restart PC in Safe Mode
		
		Please drop your suggestions here: https://pulseway.featureupvote.com/
- Dashboard - Select and Delete some notifications
 
			
		
		 
     
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