Everything posted by Chris
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Enable remote desktop
Hi Nick, Have you tried to use the Pulseway group policy to enable this functionality for all your monitored systems at once? This article will explain to you how to access the Pulseway group policies.
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PSA Product Quote
Hi Gary, Thank you for reporting this. This is an error in our application, we are planning to fix it into the future release.
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Asset info not loading every time
Hi Eric, That is correct, we allow only 60 requests per hour.
- PSA Time Update Bulk Actions
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Share all systems with all users
Hi Nathan, In about 1 month time we are planning to release a new Pulseway account management system. This system will allow you to assign a scope of the systems to the scope of users. And all users from this scope will be able to access all systems which are listed in the assigned scope (including Antivirus section and OS patch management). Also if you will add the system to the scope, then it will be shared with all users in this scope automatically.
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Error on Debian 9.1 Stretch
The Pulseway agent on your system still can not find the required SSL libraries. Please do the following: Uninstall the Pulseway agent. Reboot the system. Install the following package: wget http://ftp.debian.org/debian/pool/main/o/openssl/libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb dpkg -i libssl1.0.0_1.0.1t-1+deb8u8_armhf.deb 4. And then install the Pulseway agent.
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Error on Debian 9.1 Stretch
Hi @windracer Please try these steps: root@raspberrypi:~# rm -rf /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8 root@raspberrypi:~# dpkg -i libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb (Reading database ... 113263 files and directories currently installed.) Preparing to unpack libssl1.0.0_1.0.1t-1+deb8u7_armhf.deb ... Unpacking libssl1.0.0:armhf (1.0.1t-1+deb8u7) over (1.0.1t-1+deb8u7) ... Setting up libssl1.0.0:armhf (1.0.1t-1+deb8u7) ... root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libssl.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libssl.so.0.9.8 root@raspberrypi:~# ln -sf /usr/lib/arm-linux-gnueabihf/libcrypto.so.1.0.0 /usr/lib/arm-linux-gnueabihf/libcrypto.so.0.9.8 root@raspberrypi:/usr/lib/arm-linux-gnueabihf# /etc/init.d/pulseway start [ ok ] Starting pulseway (via systemctl): pulseway.service.
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Not running under Ubuntu 18.04
Hi @windracer Thank you for your suggestions. Unfortunately this is not on our immediate roadmap, therefore I don't have any ETA for this.
- Update plugin DLL-file from PowerShell
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S.M.A.R.T
Hi, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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Installation via GPO for ALL USERS
Hi, If you will apply GPO to the computers, then he Pulseway agent will be installed for all users. Please check the following instructions.
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Dashboard and multi-monitor workplace
Hi, Unfortunately, this functionality is not supported at this time.
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Smart Sizing By Default
Hi Greg, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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Check file age
Hi McHenry, You have two options here: 1. You will need to consider the possibility to create your own plugin to monitor the files. For more details on how to create plugins please check the following link. 2. In order to do this, you will need to create a small program which will check the Uptime and then if the uptime is greater than 90 days, then trigger the notification from the system using this plugin 'Notification Bridge'. Also please check the following article, it will explain to you how to install this plugin. Please let me know how it goes.
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Update plugin DLL-file from PowerShell
Hi Martin, Have you tried to update the registry keys and then stop the Pulseway service? In the latest version of the Pulseway agent we have built in auto recovery, therefore if you stop the Pulseway service it will be started after one minute. Therefore if you will set the correct values for the registry keys, then the Pulseway when it starts it will load the correct files for the Plugin. Please let me know how it goes.
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PSA Product Quote
Hi Gary, Thank you for reporting this. We will need to check with developers to see if this is the correct functionality.
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RMM assets not appearing in PSA
Hi, We are planning to update the integration between RMM and PSA, therefore you will no longer need to do this. In order to automate your current work, you could record the macro on Excel to do this automatically.
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Customer questionnaires
Hi, Have you tried to modify the email template to include the survey, which is sent to the customer when the ticket is closed? This notification is sent by the workflow. Please read more about the workflows from here and email templates from here. Please let me know if you have any further questions regarding this.
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PSA duplicate hardware asset created
Hi Andrew, We are working on it.
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Server patch management change
Hi Jonathan, It is a geat suggestion. We will consider the possibility to introduce the similar functionality into the future release.
- Dashboard - Select and Delete some notifications
- Design
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There was no endpoint listening at https
@chaokenyuan From the trace.log I can see that you are using an interesting name for the dedicated server. Please make sure that you are using the correct Dedicated server name.
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Server uptime alert
Hi Johnatan, Yes, it is possible. In order to do this, you will need to create a small program which will check the Uptime and then if the uptime is greater than 90 days, then trigger the notification from the system. The notification can be triggered from the remote system using this plugin 'Notification Bridge'.
- Error on Debian 9.1 Stretch