General

Last month a vulnerability was revealed in SQLite. It can be read about here: https://blog.trailofbits.com/2022/10/25/sqlite-vulnerability-july-2022-library-api/ Just curious if the version Pulseway uses is vulnerable, as I see Pulseway does use SQLite? If so is there any communication on when it is expected to get fixed?

Hello Everyone, We had a downtime yesterday, here is what happened, and how we are trying to avoid it moving forward. On November 2nd, we've received notifications that the database cluster has crashed and upon further investigation we've determined that the iSCSI storage was unresponsive. After reaching out to the hosting provider we've found out that they have experienced multiple drive failures on the SAN and that the disk got locked during the array rebuild process. They managed to get it unlocked but because the array was still rebuilding and operating at a lower I/O capacity, turning on the database cluster resulted in the disk locking again resulting…

Please be advised that we're experiencing storage issues with our hosting provider in the US hosting center. It is causing our database server to continuously crash. We apologise for any inconvenience and are actively working on a resolution. The billing system may be temporarily unavailable as well.

We are unable to login to our dashboard this morning.. anyone else having the same issues? I tried to call but the phone number is not working 🙃

Is it just me? Getting weird unreadable errors, and win32 exceptions when trying to login. Mobile app returns 'service unavailable'.

Is it possible to have a widget added on the dashboard that has to do with client portal conversations. Currently we have to check each time in the conversations to see if someone has messaged. We would like to be able to see incoming messages as a widget on the dashboard, is this possible?

I am curious if there is a simple log/report for a machine in Pulseway that shows if and when the agent for a particular machine is disconnected or not reporting back to the server. I am trouble shooting some outage notifications that are happing in a separate system (Uptime Robot). I have seen a couple of the machine reporting offline in Pulseway but still accessible depending on the ISP. I think the disconnects are brief in nature. I am not saying this is a Pulseway problem but the logs of agent connectivity would help with cause and correlation investigations. Thanks in advance for your responses. -Jacob

Looking for a powershell script to set the inactivity limit of a windows computer to lock after x number of minutes of no use.

Hi Pulseway, I'm a noob using this platform and still finding my way around navigating and familiarizing in its functions. With that said, is there a way to tag machines to specific users and do a search using their name instead of the computer hostname? I find it easier to search via name when a customer contacts us just like in our previous RMM tool. Thanks in advance

Hello, I see a restart option but I don't see restart PC option in safe mode when I'm in details of one of the monitored computers (using my.pulseway.com). Does this feature exist or if not will it be implemented soon? Thank you, Serge

Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.

We are busy setting up the integration between Pulseway and Autotask. When signed into the server, opening Pulseway Manager 8.50, and going to Settings>Autotask we can enable the Autotask integration and enter the credentials for the account. After that the Account and Queue dropdowns become available with the company and the queue that the tickets needs to go to and this works as expected. With the amount of servers that we manage we want to roll this setting out using endpoint policies. We go to the webapp, create a policy, go to other settings, select Autotask. After we entered the same credentials as we did in Pulseway Manager the dropdown menu's don't…

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On 64bit Windows there can be both 64bit performance counters and 32bit. Some applications will record metrics in one or the other bit space. On a 64bit OS, you can access the 32bit counters by using "mmc /32 perfmon.msc". Can 64bit Pulseway access 32bit counters (and 64bit?) for monitoring and alerting or is the only option to run 32bit Pulseway? Thank you.

First time needing to do this, but we have sensitive data in the portal we want removed I do not see any obvious way to clear archived notifications from our portal, would have thought this would be under Server Admin Settings. @Paul assuming I'm missing something obvious here?

Trying to install Pulseway on my Windows laptop, gets an error saying the MSI is not found? I have downloaded the MSI file several times to my downloads area, and run it from there. I get the following error.

Hi, I have a Pulseway free account. Recently I added a new user account to my main Windows 11 PC. This PC has two users with the Pulseway application installed on both. I also have another system being used as a home media server and this has Pulseway installed. For some reason, Pulseway thinks I have three registered systems on my account even though the account itself only shows two systems. Please could someone explain why this is happening. Is this a bug?

Hi, Has there been any discussion on whether its possible to use Pulseway to prevent devices from upgrading to W11? I can't find anything in the forums. Is anyone using pulseway to manage this update and if so how are you going about it? We're on day 1 of considering this so way behind where we need to be. We have a large proportion registered in intune so we can manage those devices in there. But we also have a lot of standalone devices and pulseway may be our best bet. thanks

Hello all, I am new here and I do not know is this the right place to ask this query here or not but I hope I will get a positive response, I have a WordPress blog that is hosted on the well know hosting service provider. For the last few month i am facing a slow page and 500 internal server errors, this will affect the traffic and ranking of my blog, and now i am thinking to change the hosting provider, can anyone suggest me any other best-hosting provider? Thank you

Remote Login for Windows Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system. Allow End-Users to Disable Remote Control Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu. …

Hello everyone, i have a probleme when i want to start pulsway by the command /etc/init.d/pulsewaystart it return me this

Is there a way to install via login script and have it install silently? Also, can I install NOT using PowerShell?

We are looking for a way to identify a machine when a users calls in. So when John Smith calls, we can see that they are logged into machinexyz

Someone changed the windows password for the local administrator account on a stand alone machine and decided to not write it down!!! Luckily I had my fantastic PCMonitor installed! I tried doing this using dsmod and going crazy trying to find it then looked into powershell but both were very difficult to use to do this and did not work. Again this is a local account and not in AD. Then I tried the following at the command shell: net user administrator Password1 and the password was changed! It would be nice if we could have an interface to change user passwords though... :-)

Can someone please explain what the "System Description Contains" filtering option does when creating new Scopes? Does this allow you to filter by Computer Descripton? or something else entirely? Thanks.