Slowness

[Ondrej Patrovic]

Our Pulseway instance has been incredibly slow to load, through Remote Control client and the Web UI. Actions take several seconds, sometimes up to a minute to perform. It has been happening intermittently over the past couple of weeks, but today is especially noticeable. Is anybody else experiencing this?

I've tried two different ISPs and experiencing the same issue on both.

[Break9 Nic]

Our team has been experiencing that same issue this week. Today is probably the worst. It's taking minutes on each click. All other websites are performing as normal.

[SHPG]

Yep, incredibly slow here too.  Fifteen to thirty seconds to do anything.

[Buckeyes]

Same here.  Hope the issue is addressed shortly.

[StefanMcl_Pulseway]

Hi All, 

I have raised a ticket regarding this issue and the support team are reviewing it as we speak. I will update you all on the progress of this issue as soon as I learn what the solution is. 

Thanks a mill, 
Stefan 

[SHPG]

I received this yesterday, but still having major slowness today as well.

[Mike-DOR]

Same issue here. We have reached out to support and our account manager and have heard nothing back yet. We were also not notified that there was a pending data center migration or any anticipated downtime.

[StefanMcl_Pulseway]

Hi Everyone,

Please find the more info regarding these issues here. We apologize for any inconvenience caused 

 

[StefanMcl_Pulseway]

Hi Everyone,

Just got word there what there server issue has been resolved and the webapp performance should be normal now. Thanks to everyone for their patience and again we are sorry for any inconvenience caused.