Alec Hackbarth Posted March 21, 2023 Share Posted March 21, 2023 Is Pulseway down for anyone else? Getting 503 error on webpage, remote control and iOS app. Webpage unresponsive before error code. Link to comment Share on other sites More sharing options...
Administrators Paul Posted March 21, 2023 Administrators Share Posted March 21, 2023 Hi Alec, Apologies for that. We've installed an update to the EAP server and that went wrong. Everything should go right now. -Paul Link to comment Share on other sites More sharing options...
Alec Hackbarth Posted March 21, 2023 Author Share Posted March 21, 2023 All good now! Thank you Paul. Link to comment Share on other sites More sharing options...
Lukasz Posted March 22, 2023 Share Posted March 22, 2023 Hi All, here in Europe we are still facing the issue. Any predictions when should it start to work? Link to comment Share on other sites More sharing options...
Administrators Anne Posted March 22, 2023 Administrators Share Posted March 22, 2023 Hey @Lukasz Thanks for bringing this to our attention. I'm really sorry that you have been facing issues. I'm going to dive further into this and if it's not an issue could you please DM me your email ID just in case I have to raise a support ticket I can still keep you clued in on what's happening. Thanks. -Stefan Link to comment Share on other sites More sharing options...
Dan Gillett Posted March 23, 2023 Share Posted March 23, 2023 Our Pulseway is currently down, have not been able to log in all day.  Thanks, Dan Gillett Link to comment Share on other sites More sharing options...
Administrators Paul Posted March 23, 2023 Administrators Share Posted March 23, 2023 Hi Dan, For the past hour we've been working on resolving a storage issue with our hosting provider, please check out this announcement post over here: We will post updates as we have them. We appreciate your understanding. -Paul Link to comment Share on other sites More sharing options...
Administrators Paul Posted March 23, 2023 Administrators Share Posted March 23, 2023 The service is now restored. We apologize for the inconvenience caused. -Paul Link to comment Share on other sites More sharing options...
Breen81 Posted May 26, 2023 Share Posted May 26, 2023 Pluseway down again? It's hard for us to support customers remotely when our remote control down.  Link to comment Share on other sites More sharing options...
Administrators Paul Posted May 26, 2023 Administrators Share Posted May 26, 2023 Locking this thread, please use this thread instead as it has more context: -Paul  Link to comment Share on other sites More sharing options...
Administrators Anne Posted May 26, 2023 Administrators Share Posted May 26, 2023 Hi @Breen81 Please refer to this post  if you would like to be among the customers who wishes to be moved to the new data storage please reach out to me at stefan.mclaughlin@pulseway.com or to your account manager Link to comment Share on other sites More sharing options...
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