Notifications

Email notifications are disabled by default in Pulseway. To enable them start Pulseway app on your computer and click the "Change Account Details" button on the Account tab. You will then be able to enable email notifications in the Account Details dialog.

Hi, I want to turn off the System registered notification. I have unchecked Send an email notification when new devices are added to the account In Admin > Configuration > Settings > General The notifications still come through. Are they enabled anywhere else? Thanks.

Since about 2 month our notifications if a server gets restarted reports shutdown but no (green) online status again. Is this a known bug?

Select who gets notifications for policies set i.e storage threshold reached notifications. so when we have devices at a certain percentage all our admins get notified, we want to add a distribution list as the recipient of the notification

Hi, We are trying to use Event Log to send out notification on Event ID 65 as identified in the attached image. however, Pulseway fails to send out the notification.

Hello Folks, We are using Pulseway, Today we received a Notification, Todan non activity and Pulse way send us notification so I want to check its actual reason, Can you help us?

Hi, My objective is to monitor Veeam backup and agent jobs in the most efficient way. Since there's no feature to monitor Veeam backup, the only way I know is to make use of Windows Event logs. When I tried to setup a new policy I found out that Pulseway web app only allows you to monitor "Application, Security and System" event logs. Problem is Veeam event logs are stored in a separate section under Windows event logs (Application & Services logs -> Veeam Backup). So according to my understanding this wouldn't work for Veeam. The other possible way of doing this is to configure to monitor Veeam backup event logs from the Pulseway Manger in a server…

I have an Application which uses an Error Log, i would like to search the error log for 1 specific error and get a notification for it. How do i implement that?

Using USB external hard drive as backup devices and each drive can be recognized if manually added to the notifications/storage screen but I need to know if there is a way to set this to be automatic when the drive is replaced either daily or weekly. Also, where would this be set globally for are servers being monitored. Currently have 8.6.8. Thank you, Todd Kollars Onsite IT Services

Is it possible to receive notifications in multiple emails?

Hi Pulseway I am trying to enable 2FA on an account. When i try to add the device as a trusted device, the device is gryed out and says: Two factor authentication requires push notifications which are not enabled on this device. App permissions are all allowed and notifications for the app is allowed. I have tried to uninstall the app and delete the device from the web-app and reinstall the app again. I cannot get the Samsung Galaxy A10 to be validated as a push-enabled phone. What can i do? Best regards Joachim Riisager

I noticed that rebooting a client (whether via Pulseway or locally) always triggers the "Antivirus real-time protection is disabled" notification. My guess is that Kaspersky needs a while to startup, long enough to trigger "AV disabled" condition. Systems: Win 10 Pro, AV: Pulseway Kasperksy Is there a way to avoid these false alarms? Thanks! Susanne

We recently started using notifications for the (+-50) systems we monitor. I was wondering how long the history will be kept for. We have a more atypical setup as the systems aren't servers but video editing workstations which come online/offline quite often, so the amount of notifications will grow quite rapidly. Regards, Guy.

I would like a notification when a new system is added. Why? This will then create a Ticket in PSA allowing me to add the asset to the correct account

Is it possible to setup Pulseway to only send out alerts for a particular user for particular servers? We have a SQL admin who only wants to receive alerts from his SQL servers which we have Pulseway installed on, and not alerts from the entire list of servers we have it installed on. I already have his access restricted down to just the SQL servers and I thought that would include alerts, but he's still getting them for all of our servers in the organization.

I have this feature set to trigger a notification upon > 90% CPU load for 2 minutes... however, the list of running processes that are returned with this notification are always very low CPU usage (< 5%). This suggests that either the Pulseway agent is not monitoring ALL running processes or it is not measuring CPU load correctly...?

I have created a Windows cmd file to copy files nightly on one of my servers. If there is an error, the cmd file outputs the error to an error.txt file, thus updated the "Last Write" date on the file. My command file is working great, and outputs the errors to the error.txt, and the date stamp on the error.txt file is updated each time this happens. I configured the Pulseway Computer Settings via Notifications -> Storage -> Files. I added the error.txt and checked for notifications to be sent when the file last write date has changed. (see image) This works the first time, but the second, no notification is sent. Am I doing something wrong? Any pointers on…

Hi, We are monitoring around 15 servers using pulseway. But I want to configure different email ids for sending the notifications.( not the main emailid which is registered with pulseway). 10 servers notifications to 1 email id & remaining 5 servers to a different emailid.Is it possible to configure in this way ? Thanks in advance Jay.

I have enabled lost of notifications on my pc but none of the show up, the did once or twice but not anymore, has anyone a idea why?

Is there a way to get notified if a chassis intrusion is detected. And furthermore, will it also be able to pick that up if the computer is opened while still running?

Hello and good day. Is there any way for Pulseway to notify me when the monitored system reaches a specific % threshold of RAM or CPU usage?

Hi, For many servers I want to disable the 'Send a notification when updates are available with priority' option. I would like to know if there is any PowerShell command which disables this function in the Pulseway Manager (Agent)? Kind regards, Laurens

So the issue I'm having is with the mobile app on Android. I can log into the app and see notifications there, but I don't receive any notice through normal Android notifications. On the web client, I can see the device listed under Monitoring Devices with Push Notifications - No, but I cannot find where to enable this in the settings of the web app or mobile app!

Hi, I have an associated account and others get push notifications, but mine doesn't seem to. Are you able to assist?

Is there any better documentation on the Email Templates? I see this post https://www.pulseway.com/blog/customize-email-notifications-on-pulseway-enterprise but the only thing it can pull from Pulseway is $TAG_BODY$ and everythng else seems to be hard coded. Can I include other data from Pulseway in the emails (CPU Load, Free Space, IP address, ETC)? How do others use the template?