Bugs

Hi! I configured the agent as in the handbook described. My Kiwi-Server receives logs but the heartbeat-server doesnt show up any results or data. Though website is working but no data. Is there a way I can fix that bug? Thanks Roman

It seems like when I try to restart a service in windows 10 it freezes with "stopping". Are there any known bugs with windows 10? Thanks

Hi guys, I've configured the Monitor and Manage Windows Azure, and successfully added my subscription. However I don't see any additional options in either the mobile app or web portal - am I missing something? Thanks

I just started installing Pulseway on a handful of servers on Friday and when my backup solution (Altaro HyperV) ran I received an identical error from all the servers that had Pulseway installed. All other servers backed up normally. A second attempt at a backup on one of these servers resulted in the same error. Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {74600e39-7dc5-4567-a03b-f091d6c7b092}. Routine details BeginPrepareSnapshot({3a3f5c6c-b8ea-41e6-9c7c-4395e32eed8e},{6d6dfab3-cbbd-453f-9574-1c9028bc5084},\\?\Volume{72837287-f3cb-11e2-be5a-806e6f6e6963}\) [hr = 0x80070020, The process cannot access the file because it is being u…

I sometimes work behind an auth proxy. Sometimes I forget to select the proxy option in Remote Desktop before I attempt to log in. Next time I try and log in, after setting the proxy settings, it never logs in. I start task manager and kill the pulseway processes, but it makes no difference. The error is the 407 proxy requires authentication error. Curiously, if I start the Dashboard, it works fine.

I keep getting this in my system log on ubuntu 14 pulseway: Error while registering online:SOAP 1.1 fault: SOAP-ENV:Client[no subcode]#012"Timeout"#012Detail: connect failed in tcp_connect() Anyone seeing this?

Remote Desktop Client does not allow me to connect. States "Please update your agent". How do I update the agents remotely? Attached is a picture of the error.

In the local version of services i can see automatic etc.. and do a right click to select and monitor running or automatic services. With the manage systems option.. none of them are here.

I upgraded most of the computers in my office to windows 10 however the service doesn't want to start after a reboot. I can't say that its every pc that was upgraded but its only happened to pc's that were upgraded. Thanks.

Hey Pulseway, I don't want to be an ass about small things but I noticed that in the Web App => Server Admin => Overview => Notifications History the "7 days ago" marker is off by a day. It shows it 6 days ago. Same story with the 15 day marker, which is at 14 days ago and so on. I thought I'd just let you know, since it caught my attention. - Jaapyse

Hey Pulseway, Just a small thing: when "Collect historical data for charts" is enabled and you go to the graph in the web interface, it shows the incorrect unit when hovering over the line. If I go to a ping graph and then to the temperature graph it says "38 ms"; If I go to the network adapter graph and then to the temperature graph it says "38 B"; I even got it to say "38 Connection failures" from a performance counter, but never 38 °C. I think you get the point, it's minor, but it's still a bug. - Jaapyse

Hi guys, I'm getting a "User impersonation returned error 1326" whilst attempting to run PowerShell commands on a several Win10 machines. Now, I know I've tested the PowerShell impersonation on these machines when they were deployed, so it's not a credentials problem. Have searched the forums but can't see a solution. Thanks,

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When adding a new contract, it always gets created with the auto generated contract #, ignoring anything you've placed in the contract # field yourself. You have to edit the contract again to correct it.

Hi Guys, I'm setting up the patch policies, I've got some strange behaviour - the patching policy history in Pulseway indicates the "Available update didn't match any rule and was ignored." however when logging into the server I can see that update was installed. See the screenshots below - specifically for update 4132216

If you create a new ticket (post date of service), you can add a travel expense for a date before ticket creation. You can also change the expense date successfully if done from the expense entry inside the ticket. However, if you go to "My Expense Reports" and open the expense and try to change the date to before ticket creation, there is an error "cannot create expense before ticket creation date". Its easier to do this from My Expense Report and you should never be prevented from adding an expense dated before ticket creation. Thanks

Hi all! I have removed a decommissioned server from our inventory, but the alert streamer keeps being red and reports, that the computer is off-line. The computer isn't on any accounts systems lists. Regards, Morten

I'm trying to edit/create a new log alert. 1. When adding a new Event ID to an existing alert (comma delimited) and press Save, I get the following error in the console, and so the change cannot be saved. TypeError: n.split is not a function at e (Configuration?v=9UgYGKSsgKBU9Z8hKYeBn1ZGSfClMiErmwarSJ-k9Nk1:1) at h (Configuration?v=9UgYGKSsgKBU9Z8hKYeBn1ZGSfClMiErmwarSJ-k9Nk1:1) at b.i.save (Configuration?v=9UgYGKSsgKBU9Z8hKYeBn1ZGSfClMiErmwarSJ-k9Nk1:1) at fn (eval at compile (Angular?v=p7XkODdFRlnxHp13elrK938iS1GuRjGvjEN1SZnD5Xk1:218), <anonymous>:4:341) at f (Angular?v=p7XkODdFRlnxHp13elrK938iS1GuRjGvjEN1SZnD5Xk1:258) …

Hi, after de-activating the user account for a temporary contract technician, he was still receiving notifications on his iPhone. It was only after disabling PUSH notifications for his account, that they stopped... I assume all notifications should stop once a user account is de-activated? Regards,

Hello. I tried to use the terminal to open a program on my pc with no luck so i created a task in task schedule to run to open it. When using the app I go into the schedule tasks and click run yet the program will still not open (not even in the background) The state always says queued if that helps. Any help would be appreciated. Note: The task schedule seemed to work on my other computer ok (terminal still would not open a program) Looked to delete this since it works on one but can not see the option.

While inputting notes through the webapp I noticed that only 256 characters of notes are saved, allthough the interface itself accepts more input. The GUI should somehow show that there's a character limit. On the other hand, it would be nice if we could save more than 256 characters.

I recently starting using Pulseway to monitor my Ubuntu server and set it up to monitor several processes (SSH, Mosh, Calibre Web Server, Plex, etc.). For some reason, I get multiple messages a day stating that one or more of the monitored processes have stopped. However, I know these messages are false because, often, I will be using the service. For example, I will be currently SSH'ed into the machine (using Mosh) and have the Calibre Web Interface up as well, and will get a message saying either or both of the services have stopped. Has anyone had this happen before? If so, is there anything I can do to make the monitoring more reliable?

I added a "round trip ping time" to one of my machines, with ping time to the gateway of our remote office. I am going to do the same to other offices, and therefore monitor the latency to remote offices. The iOS app and WebApp should show where is that round trip time to: It is not shown in devices main screen or in the graph. That additional information would be great! Thanks!

Hi, The patch management status comes up as "ERROR" sometimes, even when no updates were found. Regards,

Hi, On new Gallaxy S10 with Android 9 Pulseway app ignores Do Not Disturb schedule. So audible alarms wake up me all night long. Settings on phone are the same, Do Not Disturb schedule is set to mute everything, except alarms, favourites and repetitive calls. It is the same setting on my old Samsung s2 Note and s7 edge. But only on newest S10 Pulseway rings at night, while older android devices are mute. I guess Android 9 must somehow diferently clasify alarms, and pulseway tones are then wrongfully clasified as alarms, thus ignoring DoNotDisturb rules.