Windows

Hello All, I have PC monitor installed on a home system and the remote app on Android. I'd like to be notified when Windows goes into battery mode via UPS. I want to receive a notification that it's on UPS and how much battery power is remaining. I'm not using the Parachute suite. I didn't want the overhead of another app. Is it a service that I have to tell PC monitor to alert me too once the service changes conditions? Thanks for your time & attention..

Hi, When installing the 64x version I cannot specify an installation folder. This is causing the monitor to be installed in the root folder of C: How can this be changed.

Hello, ich have installed the pc monitor on a pc for testing. Now the PC is defect and i can't start the pc. How can i delete the pc from the monitoring? thanks uwe sorry, i know my english is bad, hope you cant read this :-)

I installed the x86 version and had no errors during install. Yet, the service will not start on the PC. I have checked the services to verify that is it listed and it is NOT. Upon uninstalling, an error came up as unable to uninstall since no service is listed. I re-installed the program, again with no errors, with the same issue resulting of the service not starting. Any ideas?! Have looked through registry but nothing stands out as obvious. Thanks!

Installed the service on 5 computers, then I got message that I exceeded my 3 registered PC limit, I tried to remove 2 PC so I can test your service but the option to remove is dimmed when I select any of PC listed within the Manage Registered Computers option.

Hi, I'am using a proxy server for our network computers. everything is working but workstations behind a proxy will not update windows. on the proxy there is no error that this is blocked. all the other functions are working on the computers (reboot, shutdown, installed software, eventviewer etc. etc.). does anybody know this problem to solve? Best regards, Marcel

I am running Windows 7 x64, I recently used my iPad to remove two accounts from monitoring. I am trying to open the desktop monitoring program to make some changes to one computer and it fails to open. I have rebooted, removed, reinstalled and rebooted again to no avail. The service is running but the monitoring program won't open. The dashboard program opens fine though. Markos

after update, i have problems with client on my pc, so i decide to reinstall pc monitor. but i can't, i try to repair installation and every time i see this error Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11001 Date: 19.11.2011 Time: 03:47:11 User: HOTJAY1\ivan Computer: HOTJAY1 Description: The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following…

Hi guys, something strange has happened. I had to change a broken HDD on an acer laptop. Everything went ok, I also had a ghost image of the previous HDD so the laptop is working fine. When checking the client form my windows dashboard I run into a "Error in XML Document (1, xxx). The strange thing is that I've checked the pc monitor config right on the laptop and everything seems fine (I also get alerts). So what I did is to uninstall PC Monitor and re-install it. Import a new configuration to try and overwrite the existing one.. but nothing only for this client I keep getting the same error when trying to read its configuration from the dashboard.. Any clue…

Hi, i am monitoring a dozen computers without any problems but recently i was trying to add brand new pc to the list but i keep having problems. I have successfully completed: installation of 64bit app to the pc (64bit win7 home premium) config import from the file. after this i am stuck. for some reason the settings that was imported did not take effect (settings contains username and pass but they are not being uploaded to the system either.) I have tried to login manually and get "successful validation" message, but when i press "acc details" or "registered computers" i am being requested password again (which is fine) but the issue is that it does not accept my pas…

I try to create a new account and when I hit the 'Create' button I get an error message saying: "Could not establish trust relationship for the SSL/TLS secure channel with authority 'ws12.pulseway.com'." I don't seem to have any internet problems on my end. I turned off windows firewall to make sure it's not blocking the connection by any chance. Nothing. Windows 7 x64

Some one can halp me about how can i monitor with an alert if the last scheduled Windows Backup was succesfully or not ? I need to implement that for Windows Server 2008, 2008 R2, SBS2008, SBS 2011. Any help would be appreciated. Thank you.

Hi again, I'm having difficulty in lunching a software.exe from one of my monitored PC's desktop via Terminal using the following command: START software.exe /max of software.exe START /max the prompt gets back to me with a blank replay (looking like it has lunched the software.exe). Thanks for your time. Daniele

Hi, sorry to insist but as in these days I'm going to setup 25 clients I need to know how to get the event notification to work. For ex. I have the following scenario not working for me. On a Windows 7 Ultimate ed (italian). I've installed and configured latest PC Monitor 32Bit ver. I then enabled to get notified for event ID 26212 (Chkdsk): Application Log Type: Information Event ID: 26212 Source: Chkdsk I then run a Chkdsk on C: volume and noticed that the event is correctly registered in the windows Application event log with ID 26212. At this point PC Monitor (with service started) should notify me about this event. Unfortunatly it doesn't..…

Hello please could someone advise on how i can configure the software to send notifications of all Errors or Warnings that come from the System Event Log. I have found the section within the software but it asks for keywords and source, which if you have not had the error before you wont know.

How do I re-register a computer if ive deleted it by mistake :-)

I would like to activate the Lock checkbox in PC Monitor Manager but it says "Unable to activate the lock feature". What can I do?

I am running Windows 7 Ultimate 64 bit. I have installed the PC Monitor Software, but when I click start service. It starts for a few seconds then stops. I have no idea what to do, please help Thanks in advance Paul

when signing in on my iphone it tells me, "invalid username and/or password (202)". what does this mean?

Hi, I have just downloaded PC Monitor for my Windows 7 64bit PC. But I am getting the below error when I try to create and account. I have re-booted and turned off Kaspersky but I still get the error. Any help would be greatly appreciated. --------------------------- Error --------------------------- The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the …

If I use Group Policy to push out a configuration change to PCM clients via registry, does PCM automatically start using the new configuration, or do I need to bump the PCM service, or open & close the GUI?

Dear PC-Monitor-Team! I have used PC Monitor for a couple of days now and ran into two problems: The first is that if I restart the computer using PC Monitor the PC Monitor shell is being loaded but not the 'Service'. Instead it tells me that the Service is not running and asks me, if I want to start it. Now I have written some emails to Marius Mihalec from the Support-Team. He replied: "Please go to Administrative tools -> Services, find PC Monitor and change the Startup type to Automatic (delayed started)" Although my english generally is very good, I sometimes have problems with technical or specialized terms. Since I am in Germany and use a germ…

G'Day, I've just configured Wake on LAN for one of my machines and it is working well. I'm thinking of setting it up for another machine but I am wondering what port should be used. For the first machine I am using the default port 9 but what do I use for the second machine? I'm tempted to just try port 10 but I don't want to go using a port that I shouldn't be using. David.

After a reboot, the PC Monitor service will not start. If fails without error. When I open PC Monitor, it will not allow me to log on nor will it allow me to reset my password. It tells me my email/password is wrong. Help! Azreal