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Showing results for tags 'feature request'.
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Hi Guys, I've attached a screenshot of the"activities" area from the ticketing system of a test I made earlier today. We noticed that with emails to and from the PSA, there is only a 2-line limit before the text gets shunted off the bottom of the box with an obscenely tiny scroll bar. I think something like an accordion menu would be excellent for this, something that hides the content until you choose to read it and then expands to allow a more complete view of the contents. Cheers, Martin
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Hi Guys, We've noticed that some of the ticket titles from the RMM system to PSA are way too long, please check the attachment. Other events like backup failures/successes are fine but CPU and Memory usage tickets are massive. Would you be able to look into a way to create less obtrusive ticket titles from RMM? We've also noticed that the RMM priority doesn't necessarily map to a PSA priority. Is there a way to do this or is this something to come out in the future? Many thanks, Martin
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I think having a report you can show a client on job history would help to show you're actually doing something, especially if they never have any problems. Can we have a new report option that show all the tasks run either manually or by schedule and possibly the outcome success/failed...
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Can we have an option to set an owner for each computer groups? This might help with running reports if you can have an option to create reports that run for all groups. My thoughts: when creating a report, under "Current Scope" you can have a checkbox to run per group. Then maybe under "Send the report via email when generated" you have option to "Send reports to group owners". This would be a helpful feature if you have multiple clients you need to send reports to every month or so.
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Is it possible to start a script on a group?
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I think that a user satisfaction survey would be ideal for Pulseway, configurable with the questions of your choice and allows HR or Operations Managers to view metrics and reports on engineers to find weaknesses, offer praise and provide training where needs be.
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Network Discovery and Automatic Deployment Is it possible to find a network appartment with the discovery tool? What's more in the planning for this feature? Is it possible to customize the IP address? Probe
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Would really like to use PSA, but it is just not intuitive... Especially for end users. I tried it on 10 of my users... none of them liked the interface. The resorted back to just emailing me. There should be a simple REPLY button for quick reply to tickets. The less steps for the end user, the better. I have to teach each user to send tickets... thats not good. We are using Freshdesk now because the client likes the ease of use. If the PSA followed some of freshdesk design ques, we would return. It also would be nice to have ticket notifications pushed to our mobile devices (possibly through the pulseway app) with the ability to respond on the fly. Love the work that has been put in so far.... Thanks!
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Hi there, Is there a way to change access/notification settings for multiple associated accounts at once (like a bulk select)? I know I can bulk select machines, but this is still done at an individual account level. When we have multiple users (set up for auditing purposes), whenever we add a new system we have to go through each account and grant them access to it. Thanks again guys for all your work!
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We use GFI MailEssentials for our anti-spam system, and we're having problems with the internal queues growing to a point where the system stops working. Does anyone know of a way to monitor the size of specific queues within Windows Message Queueing and of course notify at a given level. Please, no replies about our choice of anti-spam system...!
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As I'm creating tasks, it's woefully lacking any reference as to whether a schedule exists or not. I would like to see a reference to the fact that the task is scheduled, and even better would be next scheduled time it is to execute. -
Hi, I have have some requests from management and staff using the dashboard at our company. Please could some of these be addressed or looked at? We would like to apply/replace the pulseway logo with our company logo, but we have no need for enterprise at this time (this may change in the future). Being able to drag an image to the dashboard installation folder as a simple start would be good, or "select an image" option in the settings - As a bonus, changing the colours of background and text would be fantastic. Custom sizing of text within the dashboard would help, as playing around with dpi within windows causes things to go onto two pages. (Changing clock size would be bonus cookies) Order by severity, I think I may have requested this before,(not yet addressed) this makes total sense to be able to order the list by what severity EG: critical first. Split groups on to separate pages, this is a nicety if you have multiple machines on multiple sites, this would allow better use of screen space especially on 65"+ TV's The coloured icons could use a flashing feature to catch your eye, EG: a critical alert would make it flash red and blue/black, this is instead of a steady amber or red. Had to edit this one in: Pulseway Manager needs to give us an option to mark an offline server as critical, a simply notification will not email our zendesk for example. Last but not least: can we get a changelog pop up when updates arrive, think this would be beneficial to show customers that there is continued development in progress. - I am aware that you run a blog for this kind of thing. Many Thanks, Kind Regards, TIM STARK
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Hi there, do you consider to improve the powershell feature? The Problem here is, that you can only start commands, which don't need any answer. If an answer is required, the command is not beeing executed - regardless you will give the answer within the next command. It is no real "bi-directional' powershell session like "enter-pssession -computername xxx', which is needed for our daily work. So we have to use vpn instead or rdp - both are not the fastest way to execute commands. In kaseya vsa we have this feature working as needed. I think the Pulseway Agent could handle it - when I have a look to remote desktop feature, which is nearly real time.
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As I create more scripts, they become hard to keep categorized, especially when the folders grow with the scripts. I would like to be able to move scripts from folder to folder and also to copy them to another folder. Drag and drop functionality would be preferred.
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It would be helpful to be able to enable maintenance mode in a script and disable it in another script. See if this makes sense. Script 1 = turns on maintenance mode Script 2 = reboots computer Script 3 = turns off maintenance mode Would this work, and how would one do this? This would be a lot simpler than setting a time for maintenance mode in the agent and be more useful since maintenance mode wouldn't depend on a time, but on a script no matter when it runs.
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Hi, To avoid unnecessary interruptions would you please tweak the application installed/monitoring as follows: 1. Track a history of application changes: name and date installed/uninstalled. 2. Alert wildcard exclude (ex. Application Name: "Mozilla Firefox*") such that when Mozilla Firefox 51.0.1 (x64 en-US) or it latest version are installed and uninstalled no alert is sent. The history is useful to know what application changes occurred recently and I'm also looking for alerts on non-standard applications. The later I do want a notification. Last year an international version of Adobe caused a black screen when logging into the desktop and because of the alert when the client called I was able to resolve the issue right away. The goal would be to get notifications on applications not in the exclude list and the ability to see all application changes in case one does cause and issue. Thanks for your attention.
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As my tasks grow, I have no idea which ones are scheduled to run without editing each one. Imagine if there were 100 of them.
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I have been evaluating the product and I really like it however it does not integrate with my accounting software Xero. This would be a nice feature for a lot of people.
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I want to use two-factor authentication. I will not, until such time the timeout feature is controlled by me. I'm not sure how much time elapses between open the page and the timeout, but I can tell you it is too short. I want control of it, to the point of turning it off completely.
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I rebooted EVERYONE in my dashboard yesterday to the great surprise of everyone in my dashboard who was not at lunch. I created some scripts which I though did not contain a shutdown command but there was one in one of the scripts. When creating a task, I can add a script, but I cannot see what is in the script without backing out and editing the script again. I can think of two things: 1. I would like to be able to peek inside a script before adding it to a task. 2. I would like to color code scripts. If I choose red for scripts with a shutdown command, then I can easily see danger including said script.
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It would be nice to see some basic mobile device management features for iOS and Android in pulseway Options: Ring device in max volume, Locate Device on map, Factory wipe device when it's next online, Lock Device, Unlock Device, Require screen lock, Remove screen-lock, and possibly capture from camera on invalid unlock code... Thanks!
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Possible to select certain services to monitor via Group Policy? For example, include the StorageCraft service in group policy, and any server included in that policy would automatically have that service monitored.
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I've got Pulseway installed on a number of servers and it notify's nicely if a backup is successful or fails, but I've a couple of instances when a backup hasn't even tried to run so has neither failed or succeeded. I've noticed a number of posts requesting a feature for Pulseway to generate an alert when no backup activity has been detected in X number of days. Has this been looked at? Is this possible? Can this be developed please? Thank you
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Hi. When receiving the notification "The computer 'XXX' in group 'XXX' is shutting down" I am always wondering who is shutting down the server. Could it be possible to add information about which user initiated the shutdown? I know that Windows write it to the eventlog, so the information should be available. If it could possible to match the users with RDP connections, so we also can see what client the user was connected from, it would something near perfect. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on interactively. The computer 'XXX' in group 'XXX' is shutting down by user 'XXX' logged on remotely from client 'XXX'.
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hi can we have plugins install upon specific systems when rolling out the software rather than having to manually install them / update them?
