Chris

Hi, Thank you for your suggestion. It sounds like a nice feature. We will consider the possibility to introduce this option into the future release.

Hi Sander, We are still working on this.

Hi Sander, We already have this as a confirmed feature, therefor this functionality will be available in the future release.

Hi, You will need to look into this file to find out why the AV installation fails or send it to support@pulseway.com so we can review it:C:\Windows\Temp\kl-*.log

Hi, You will need to create a Bach script. And run it as a Scheduled task.

Hi Jason, Unfortunately it is not possible at this time, because the security roles only grant the access to the certain sections into PSA. However I will add this as a feature request, so our developers will consider the possibility to add this feature in the future release.

Hi Craig, At first you need to setup the warehouse and then you will be able to use the Inventory Items on the quotes.

rd /s /q %systemdrive%\$Recycle.bin This CMD line will delete the RecycleBin content for all users, but in order to see the changes on a screen you will need to restart the explorer.exe.

It appears that this is a bug, I have notified our development team about this, therefore this will be fixed ASAP.

Unfortunately it is not possible to create ad-hoc items on opportunities at this time. I have added your feature request into the feature request list, so our developers will consider the possibility to implement this feature in the future release.

Thank you for your suggestion. I have added this into the feature request list, so our developers will consider the possibility to introduce this feature in the future release.

Unfortunately it is not possible to merge tickets at this time. We already have this as the feature request, so our developers will consider the possibility to implement this feature in the future release.

LDAP integration is on our todo list but we don't have any ETAs for it as it's not part of our immediate roadmap. Regarding web based ticketing system - Have you tried to use the Pulseway PSA? Please check this PSA demo.

Thanks for sharing it with us.

Yes, it is possible. Please run the following script: Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name GroupName -Value "New name for the Group"

At first you need to validate the Account details from the Pulseway Manager, if the account details validates without errors, then you should be able to start the Pulseway service. But if the Account details are incorrect, then you will not be able to start the Pulseway service. But if that is not a case, then please open the Pulseway Manager and enable the Diagnostic Logging under the Settings -> Diagnostics. After you've enabled the diagnostic logging, reproduce the problem and after the problem got reproduced send us the trace.log file from the Pulseway's installation folder so that we can investigate the issue.

At first please check this article https://www.windowscentral.com/how-use-bitlocker-encryption-windows-10 If your system support this, then try to run these example scripts: https://technet.microsoft.com/en-us/itpro/powershell/windows/bitlocker/enable-bitlocker

Unfortunately it is not possible at this time, we will consider the possibility to introduce this option in the future.

Thank you for your suggestion, we will consider it.

If the machine is offline when the task is initiated, then the task will not be executed on this machine.

Unfortunately it is not possible at this time, however we will consider to add this option in the future release.

At first you need to find out why the Pulseway service fails to start. Please look in the System event log for entries from the "Service Control Manager" source related to Pulseway. If the error is, that service failed to start in 30 seconds, then you can try to increase the startup timeout by running built in script 'Increase Windows Service Timeout at Startup' (You can adjust the timeout interval. In this script it is set to 60000ms [60 seconds]).

If you are on the Pro plan, then offline notifications are sent if the network connection between your server and ours were lost fore more than 15 min (15 min is a standard offline sending interval for the Pulseway Pro subscribers). As a Pulseway Pro subscriber you can't change this setting, because this is a server wide setting. But if you want to be able to configure this setting then you need to consider the option to move to the Pulseway Team plan or MSP plan, because with these subscriptions you will receive your own server instance, which you can control.

It is a good idea to clearly differentiate these tickets, I will pass it on to our development team.

If you assign the hardware asset to a CRM client then all further tickets will be assigned to that client. You can do it from the Service Desk -> Asset Management -> Hardware Assets -> select the hardware asset and update the client name.