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Chris

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Posts posted by Chris

    ShadowProtect Monitoring not working

    in Installation & Configuration

    Posted

    Hi @GregWake,

    Thank you for contacting us. Is it possible that you are trying to monitor the latest version of StorageCraft ShadowProtect SPX. If yes, then Pulseway currently does not support it (the last supported version is 5.2). However, we will consider the possibility to upgrade this integration into the future release.

    But in a meantime you may consider to monitor these Windows backup events using the Event log filter. In order to configure this, please open the Pulseway Manager -> Notifications -> Event Log and configure it. For more details regarding this please check the following article.

    Program restart on ending script

    in Requests

    Posted

     If you will execute this script via Pulseway, then this application will be launched in the session zero with no GUI interface. Therefore I suggested you to use the Windows scheduler to make sure, that the TeamViewer.exe is running on your system at this time.

    Another thing is - please use the full path for the executable and remove those echo statements.

    Program restart on ending script

    in Requests

    Posted

    Hi @Basil62,

    Please try to modify this script to make sure that your application is always running.

    @ECHO OFF

    QPROCESS "notepad.exe" >nul 2>&1 && (
        echo process notepad.exe  is running
    ) || (
        notepad.exe
        echo process notepad.exe  is started
    )

    Note: If you will execute this script via Pulseway, then this application will be launched in the session zero with no GUI interface.

    Therefore I would suggest you to create the scheduled task which will run on your system every minute and check if this process is running and start it if the process is not running (you may remove the echo statements from this script)

    Exclude Disk

    in General

    Posted

    Hi @dpbklyn,

    If you have configured the storage notifications locally on the system, then you have the option to configure this notification for each logical drive separately from the Pulseway Manager -> Notifications -> Storage. However if you have used the Pulseway group policies to configure this notification, then you will not be able to exclude just one partition from monitoring.

    I hope this helps.

    No data in Exchange 2010 Monitoring

    in Exchange

    Posted

    Hi @oncompusa,

    Microsoft still hasn't change this. If you want to monitor Exchange 2010, then you will need to downgrade .Net version to the version 4.0.

    Quote

    The powershell cmdlets stop working and the only workaround is to uninstall all .NET Framework versions (4.5 or higher) and repair the .NET Framework 4.0 installation. Do not do this on Windows Server 2012 (or higher) asthis will break your operating system.

    This bug was acknowledged by Microsoft however the official bug report got deleted so here is a cached copy: https://web.archive.org/web/20121129073751/http://connect.microsoft.com/VisualStudio/feedback/details/770748/powershell-exception-after-4-5-upgrade

    Exchange 2007, 2013 and 2016 are not affected by this bug.

     

    No Push Notifications

    in Notifications

    Posted

    Hi All,

    If you can see that the notifications are disabled for your device from the Pulseway WebApp -> Account -> Devices, then please make sure that the Pulseway App has the permissions on your device for the Push notifications. The option to select this setting is presented to you when you are installing the Pulseway App. If you have selected to deny this permission, then your mobile device is registered with no permissions to receive Push notifications.

    In order to resolve this issue, please delete the storage for the Pulseway mobile app and then uninstall it. Once it is done, then delete this device from the Pulseway WebApp -> Account -> Devices section. And finally reinstall the Pulseway Mobile App with all correct settings.

    I hope this helps.

    Where does returned data go?

    in PowerShell

    Posted

    Hi All,

    Yes, these scripts return the data. If you run one of these scripts on the system, then you will have the option to copy and paste the out put from these scripts after they have run. In order to do this please click on the entry for the last execution and then you will see the output from the script.

    ?name=inline-1070281113.png

    Also you may check the execution history for the automated task.

    Please let us know if you have any further questions regarding this.

    Removing agent

    in Windows

    Posted

    Hi Andy,

    Please run this script on the system from which you want to remove the Pulseway, it will uninstall the agent and delete the configuration for it. 

    try
{
    $result = gwmi win32_product -filter "Name LIKE 'Pulseway'" | select IdentifyingNumber;
    [string] $a = $result.identifyingNumber;
    msiexec.exe /X $a /qn
    Remove-Item -Path "HKLM:\SOFTWARE\MMSOFT Design" -Recurse
    Write-Host "Uninstallation completed successfully"
}
catch
{
  Write-Host "Uninstallation failed"
  Break
}

     

    Pulseway app isn't sending notifications

    in Android

    Posted

    Quote

    Hey everyone,

    I've just found out that this is a more wide spread issue as it's affecting other apps as well. It appears to be due to an update: https://productforums.google.com/forum/#!topic/phone-by-google/Nfqx7JT0J9g.

    Go to Battery – Settings (three vertical dots) – Battery Optimization, open the All apps section from the drop down menu, go to Pulseway, and tap on “Don’t optimize.”. Let me know if this resolves the issue.

     

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