General

I had stated in an earlier question that there will be only two users, myself and an associate account. I set up all the monitored systems under my account with the associate account set up to receive all the notifications and alerts that I do. In other words we both see everything. This is working fine. But now I want to add a user and set it up so that this new user will only receive the notification when one thing happens, that being when a certain service is stopped or started. This would be a service that is running on all the systems that I have set up. I think if I add this new user as an associate won't he receive all the other notices also? This new user doesn't …

I am testing the free version for the company I work for to make sure this is what we want. So far this program is perfect for what we are looking for. The only problem is that we have computers out in the field that I need that I need to be able to remote into and I cant get the remote desktop feature to work. When i set it up here in the office on our network I can connect, but when i have a computer setup on a wireless card (different network) I can connect. Is there a feature or a service i need to enable to make it work? I did change to settings for the IP address when it changed networks. Hopefully I can get this issue resolved because this program is awesome and wi…

Does PC Monitor have the ability to monitor and monitor or capture traffic (or logs) from any Cisco switches or routers?

I was able to generate reports for the systems I monitor the other day but when I view the reports I don't see how to generate new ones, all I see are the original ones I ran. Am I over looking something?

The new asset info is great, thanks and keep the great work.

Just curious what's new in the latest update. Thanks

Hello users. Yesterday I've installed PC Monitor for android to remote control my PC and It is great! The only thing I am concerned about is that I need to turn off my windows password in order to allow the app to log in into the system after I turn it on from a distance. Is there any way I could still have my windows password-protected and use PC Monitor? Like... It could type it automaticly when the windows is starting or something? For now, to access my computer, I have to shut down the password completely, so system can get to the desktop after just turning it on. But this way my system isn't protected from anyone that could turn it on manually from home.…

Hi All, is it possible to have some more information in the dashboard. I see a few servers with names and green round next to it. But i want to see some more information one the standard dashboard. Is that possible (disk status temperature etc) regards

Why when I upgrade, I have to upgrade to 3 computers? I only want one and NOT willing to pay 36$ when I am only using 1 computer...

does anyone have this issue ? it just stop working ..

Every so often the monitoring service stops and i have to manually restart it. Heres the trace log: trace log.txt

Noticed this on a couple of servers but after a restart the pcmonitor service doesn't start. I've double and triple checked that the service is set to automatic start and restart on any failures but still the service doesn't start. Has anyone else had this experience?

In one of oure servers when we launch the configurations manager everything is greyed out. I restarted the service bu no luck we can manage it from another server jsut wondering what could have gone wrong. Thanks

Hi there, Is there a way to monitor your anti-virus installations on your servers with the new update? I know it was mentioned but I not sure if it is something I need to activate or if I should rather just install that plugin.

Hi Having a bit of an issue starting the service This had been installed and working correctly but I think some windows updates were run on the server and I am unable to start the service now Keep getting the error "Unable to start service" when I open the PC monitor manager and try to start the service. Any help much appreciated

Snapshots display as a gray field, no image. Host is Dell PC with Win8 and Logitech QuickCam Pro 9000 with appropriate driver and application (working correctly). Handheld is iPhone 4s with IOS6. Wont display on webpage or Metro App either. Both Screen and WebCam options are set on the Host. Need help to resolve.

OK - I've been using the trial 3 licences for a week or so - and we love it ! So - looks like I need to but some more licences :-) A couple of simple questions I hope: 1) I have seen there is a command line install - but what about configuration - assuming I want the same settings on each server can I copy across a config file from a server I have already setup 2) I haven't seen any option to email (as opposed to push alerts out to registered device) - so I assume it doesn't exist as an alternative ? 3) Sort of related to 2 - ideally what I'd like is some staff to be able to be notified of an alert - but not have the full app on their phone (with ability to…

Hi I currently have 9 PC's monitored, 8 on a business network and my home pc. I'm trying to use the Remote desktop connection feature, but my problem is that all the business PC's are showing the same IP, so if I try to remote desktop it will only connect to the server no matter which pc I select. Is there a setting that I've missed that will change the IP number or something else I'm doing wrong? Thanks Nick

I cannot email a file. The systems say the file was sent, but i never receive it. I I go into the PC Monitor Manager and Send Test Email. I get the following message. See Screen Shot.

This may have been covered elsewhere, but I am trying to figure out how I can manage my remote agents...remotely. I can't get to every system all over the place, and was wondering if the Desktop Manager would let me remotely configure the Agent settings on remote machines. If this is not possible, it would be a great feature, especially for those of us who use PCMONITORS hosted server service. Thanks, Jason Braverman

On all the devices it says that my servers are offline. Yet this is not the case. Also I didn't get a notification that they went offline so I'm guessing something went wrong on your end. The only thing I changed is that I bought a subscription. I hope I just forgot to check some box or something. Thanks in advance for any help you guys can give me.

Hi, I can't log into my account via the website or PC agent as the emails containing my two-factor authentication codes are taking several hours to arrive, meaning that the codes are no longer valid when they do. Looking at the email headers, they seem to be being delayed before they get to my email provider (Gmail). Is there any way that you could disable two factor authentication on my account so that I can log in? Thanks, Andrew

I'm very interested in anyone who has managed to get the PC Monitor Linux service to run on Oracle Solaris 11? Solaris is 100% Linux Binary Compatible, and I am in the process of hacking around to see if I can get it to run and report on a Solaris 11 host (even if it's just rudimentary health status like system up/down, filesystem / network / RAM / ports / NIC etc) - has anyone had a go at this? Thanks in advance!! Ben

Pretty much what the topic says - I would figure (hope?) this would never be the case, but worth asking. I assume that setting the monitoring service to "auto update" itself would never cause a reboot of the host computer, correct?

does anyone know of a way to change the way android receives notifications? like for example a backup notification is of low priority and doesnt need to be shown on the phone, whereas the dhcp service on the server being off is a high priority and it would need to be sent to the phone. we get around 40/50 notifications a night just for low priority and would like to narrow this down to just the high priority ones