General

Hello, I just installed pulseway. I love everything about it! I was just wondering if there is anyway to keylog with it? And of course view the logged keys via my phone, I haven't been able to find this in the program so I was wondering if its even available? Also , I see it has a webcam snap shot, is there a live webcam option as well? Thanks

I have Do Not Disturb enabled on my phone up until 6am. This morning I logged in and found a number of machines had been down for a few hours. Is there any way Pulseway can be configured to alert more than when it initially discovers a machine is offline? For example, if Pulseway can be setup to check an offline host every 15, 30, 60 minutes etc, then I would have been alerted much sooner. Thanks.

Please see the attachment its very strange any idea of the error. The host goes offline since 37 minutes ago. I remove my account and the password for security reasons.

The security status report is labeled as "Antivirus and Firewall status" - I've just generated the report for all my servers, but there is no antivirus status listed. All are protected with Eset file server 4.5x Comments?

I did install Pulseway in December, only to discover that my chipset was not yet supported. When I heard about an update, I tried to check if it was now supported. However I get the message that my account is deactivated when I open the app on my iPhone as well when I triy to log in on the website. Why is it deactivated? I tried creating a new account and I got the message that my email address is already in use. So how can the account be reactivated?

Hi, is it possible to track bluescreens on Server or if a bluescreen apears i got a critical message?

Hi, My predecessor used an email address for the account username which I would like to be able to change but I can't see how to do this. Also, I've changed the email address for the account and the password and I now seem to be stuck in some sort of lockout loop so neither the old (old email address) username and either the old or the new password will let me back into the account. I am monitoring 20 machines so I'd like to resolve this as soon as possible before all the monitoring fails. I've reset the password several times but to no avail.

Hi Can you confirm server IP's/range that email notifications come from, for firewall purposes. James

I have a Jenkins job that runs clamav on some windows machines that i have. I would like to figure out a way that i can get notifications if a job doesnt run... is this something pulseway can do?

Hi guys I am, well trying to admin a problem on a client. Everything is ok on the app (iphone) but when I try to remote in to the client pc I get the following download errors? Is this going to be a long night? or have I missed something? Thanks in advance....D

Hi At the moment I'm running a 30-day trial of Pulseway Enterprise. Our users are working on terminal servers. Is it possible shadow a remote session through the Pulseway App for Windows Phone? I have added one terminal server and enabled "Remote Desktop" in the Pulseway Manager. But in the mobile app I can't see any option for remote desktop. Rgds

It might be good to create a Scripts section on the forum so that the members can share / exchange scripts etc.

I am new to SNMP and I'm having a little trouble getting set up. I understand that SNMP works by trapping signals sent from the Agent and they are sent to the Master. I don't see any 'trapping" in the Pulseway set up. I have successfully discovered a test device and have been able to pull up the MIB/OID list. This list however makes very little sense to me as it doesn't explain what I am trying to monitor. Could somebody give me some depth in this subject. What is Pulseway monitoring exactly? How do i determine what the OID is? Is there any trapping actually going on? Any info would be greatly appreciated!!! Thanks, Aaron

We want to change the general password . Do we have to change at all clients the password or it will be automatically updated ? We have 111 clients in use ... Thanks for help

Hi, This report fails for us (though eh legacy report on IPs works OK) - is there some setting we need to make ? It says Failed Status No data for the monitored network interfaces has been collected yet. Error Thanks

Can someone tell me how can we change the Pulseway Manager settings on a Group of PC'S remotely?

At previous RMM's we've utilized scripts to integrate ninite. We run the update switch to update all the appollications followed by the audit switch and write the results to a local text file. We then parse the file to verify that all third party applications are up to date triggering warnings and failed status's based on different logic, but to keep it simple let's say based on the count of the word "update" in the audit file, as this would mean that the applications have an update available. I can run the scripts using your scripting/automation engine, and i know scheduleing is coming soon so we can automate this, but I have not found a way to parse a text file from w…

I was just wondering, is there a way to create Notifications Templates? For example, we intend on using Pulseway to monitor workstations as well as servers. I'm quite happy to configure notifications for each server, but having to configure notifications for each individual workstation for all our clients is going to be a nightmare!

Sorry if this is in the wrong place guys - I couldn't find a dedicated area to your PSA application so figured I'd stick to the general enquiries. Is anyone able to clearly tell me how Pulseway's new PSA solution integrates with RMM? As far as I can tell, so far all that happens is tickets can be automatically raised by RMM notifications. Haven't done a deep dive yet, but I can't even see where a ticket would be raised against a particular enduser/client/company? Is there any other functionality available that I'm not seeing? Appreciating the solution is new, I feel like there is a heap of potential here that hasn't yet been unlocked. For example, it would …

Hi all I got a message from pulseway support that my mobile phone was added to my pulseway account. I did not add it. This happened while I was working on malware removal on-site at a customers premises on today. I have changed my pulseway password with no propagation. Could this be related to the malware on my customers pc? Thanks,

We get notifications of systems going off line and they generate a ticket in the Pulseway PSA ticketing system. But if that system comes back on-line and shows a normal status, it does not automatically complete or close the ticket out. Right now we have to manually go in to each ticket and close these tickets. Is there a way that the system can automatically close these tickets when their status changes to normal?

I currently have a number of systems on the Pro subscription which is paid annually and I'm considering moving to the Ent MSP system for which I'll pay monthly, does anyone know how to upgrade as I see nothing in my account which allows me to upgrade.

A quick question: Is PSA available as an on-premise edition ?

Hi there, Is there any plan (or existing functionality) to be able to filter what notifications get sent as emails? We use Freshdesk and would like a ticket or email sent to it when a critical alert comes through. Thanks

I am testing pulse-way anti virus and I am wanting to trigger it by blacklisting a word file for example and see how it reacts when it finds one