Windows

Hi all. We are deploying the preconfigured Pulseway v9.x agent with Intune (MSI file), and that works well. However, whenever we do an Intune "Fresh start" on a client that has the Pulseway agent installed and working, we get a duplicate entry for the client in the web app. I assume it's because technically the agent gets reinstalled by Intune and in the process gets a new value in HKLM\Software\MMSOFT Design\PC Monitor\ClientIdentifier. Now, because the new and the old install is indistinguishable from each other in the web app, it's almost impossible to know what entry should be removed and what entry should stay. Is there a way to identify these obsolete…

Is there any way to give an endpoint a custom name inside of Pulseway without having to remote into the endpoint and change it in the agent?

I tried Both x86 and 64 bit versions and even ran troubleshooter to see what the issue was. i used to use this on my windows 7 os but tryed on windows 8 and get this error. the picture shows the error im getting and my hardware.

PC keeps waking up after the latest update Any idea?!

Hello and TYIA~ I am trying to put together a work flow that will hold a ticket for 7-days once we believe it is complete. Once assigned to a particular status, I would like the ticket to stay open for 7-days, then if there are no further updates, close itself. Does anyone have anything like this they wouldn't mind sharing?

Having problems getting WoL on my media server pc working. Before Windows 10 i was on windows 7 and all i had to do was turn on WoL Magic Packet and it works. Now, I enable it and cant get it to wake up. Plus, if I shut down remotely via the iOS app the PC shuts off and a couple seconds later powers itself back up. The PC stays off if I shutdown directly from the windows start menu. The only thing thats changed other than the OS is now im stuck with the generic drivers Windows 10 installs for my Intel LAN. I no longer have any drivers or configuration applications as they appear to have stopped releasing them for this adapter.

Hi, I'm having trouble configuring alerts for Windows Server Backup. I have enabled and configured PowerShell User Impersonation, but when I try to 'Validate Requirements and Settings' in the Windows Server Backup section under Server Modules, it returns with error 'ExecuteChecks timed out after 15 seconds'. The system is Windows Server 2012 R2 datacentre edition configured as a workgroup machine (not on a domain). Thanks in advance! :-)

Hi there I have used PC monitor for my other three systems however I dont seem to be able to connect the Dell 2900 server to the software. I have deleted the anti virus and taken off the fire walls... It just doesnt appear on the monitor and or can see it on the monitor even after install... Please help thanks Andrew

Hello, I've been trying to uninstall pulseway from Windows Server 2008 (not R2) from our fileserver since it is having issues with pulseway. I want to uninstall the agent and reinstall it but I cannot remove it. What are the steps to removing it? I cannot find it in program and features and I have tried by deleting the service and the folder but no luck.

Hi all I'm new to Pulseway and I was wondering what the fastest way to do a quick install is, other than mass deployment (which requires a server). More and more clients are opting for Office 365 without an on-prem server. For these clients, is it possible for me to roll a custom agent install, or at least save a configuration file which can be loaded with a command line switch or something, so that installation on a bunch of serverless workstations can be accomplished without a lot of clicky clicky through the setup GUI?

Hi, I accedently deleted the main account this morning and neet to restore A.S.A.P. :-( I have a full server backup, but need to know how do I restore back to the last setting where the ID was with the Devices linked to it with all the Associated Accounts as well. Basicly a full restore. Thank you.

Hello, I tried to remove the agent, with this: Get-WmiObject win32_product -filter "Name LIKE 'Pulseway'" | Select-Object IdentifyingNumber; But it is empty. Try to reinstall the agent, but I get the error "Service already exist." In add/remove software is Pulseway agent, how can I remove it?

I recently installed Pulseway, and for some reason it has or one of it's setting has corrupted my internet settings. I have Windows 7 x64 ultimate (with a VPN) on all my machines. What is happening is my adapters say I have Internet connection. I can see this activity via Glasswire (great ap also!) I can Torrent as well. However, when it comes to browser traffic it is intermittent at best or not available period. I have been reading through this forum and have discovered that Pulseway uses port 443, which is part of internet traffic, I think my question is.. is there any way to separate this traffic so Pulseway does not keep changing my Internet Options to using a proxy, …

I try the hotfix I reboot it and the same issue I can login to any ssl site from the servers But pulse way is down since 5 days ago. I have the last version, please advice asap

Hey, I'm having trouble getting my pc to wake up using my phone. Suspend/hibernate work just fine. I've disabled fast startup, opened the ports on the modem and in the firewall settings, went into bios and enabled wake on lan, in the network adapter settings, made it so that device can wake the pc and enabled magic packets. Not sure what else I need to do. Any help would be appreciated. Thanks.

Hi all, I recently did a clean upgrade to Windows 10 on 2 WKSTs previously running Windows 7 with Pulseway installed. I am now at a loss as to how to re-add these units to my Pulseway instance. I see they are still showing up in the “Deployment Successful” tab under “Discovery & Deployment”. Is there a way to re-add these units without manually installing the Pulseway app on these WKSTs?

When trying to install the Pulseway .msi on a Win10 OS I receive the following error message and the installer closes out. "This advertised application will not be installed because it might be unsafe…change the installation user interface option of the package to basic" What can I do to correct this error? Thanks

Is it possible to receive a notification when one of my monitored network interfaces is not in the "Up" status? If not, is this something that could be added?

A fresh install of the Pulseway Remote Desktop Client on a brand-new Windows 11 laptop gives me this error: The request was aborted: Could not create SSL/TLS secure channel. The first time I installed this app, I had no issues, but after a few months, this message started appearing. I was able to fix it after messing with certificates and uninstalling/reinstalling a few times with Revo. Are we not at the point where installing this app will take care of installing all necessary certificates, configs, etc? What is the best way to resolve this error?

Hello Community, I’m trying to configure the Pulseway Manager on a Windows Server 2012 R2 Standard Edition. The Problem is that upon configuring the processes, that I’d like to add on the notifications-system, they are not being correctly displayed, meaning I am getting 3 processes displayed and they are not the ones, I want. Any ideas of how this could be fixed? Greetings Agapi Spyridonidou P.S.: On the attachment is a Screenshot displaying the error.

Is there any way to automate on a schedule the importing of customers from Quickbooks to the PSA? I know invoices are automatic, why not customers? Thanks, Steve

Hello, I downloaded an agent to a Windows Server VMware guest hoping to be able to monitor the CPU temp. When I go to the Pulseway manager on the guest and go to Notifications > Hardware and to setup a new notification, the dropdown for "device" is empty. Will this work on VMware guests or is there another approach?

My one month of the trial is over and now I can not use ther server function . But I dont know what is the serverfuntion? I can switch my PC on and off in my house and from my working place. Why or when do I need the server thing?

I removed a system from our list of systems in the configuration tree. I reinstalled Pulseway on the pc (system) and registered it again but it does not appear as a system in the configuration list How can restore a system that has been deleted in configuration?

Hello, Im trying to install the client on a windows 11 64 bit OS. Im getting the following error: pulsway error 1001 installutillib.dll: corbindtoruntimehost (hr=0x80070003):the system cannot find the path specified This is a fresh win11 install. There is no pulsway service running Nothing installed in either program files nor program files X86 tried the net stop "PC Monitor" and sc delete "PC Monitor" came back with nothing to stop. Revision number of installer: {A20FECCE-8D06-4194-BFC6-1665C7DEEF06} Please advise. Thank you, Mav