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Local Keyboard Input Suppressed with Remote Session active.


kasey.tomasek
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I've noticed lately that when I have a remote session live on a machine, my local keyboard input is not being accepted in items such as Notepad, Chrome, Outlook, etc. This seems fairly system wide and I'm not always able to replicate the problem. This is likely something to do with the keyboard forwarding method, but I can't isolate this myself. Also, this does occur on several different machines - not one workstation in particular. As soon as I close the remote session, the keyboard functions normally in my local Windows 10 environments.

Good luck with this one - it seems very transient.

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  • 3 weeks later...

This has happened to me a number of times as well. It seems to happen if you switch back to your desktop while the remote desktop is opening. To regain use of the keyboard, I just click in the remote desktop session, type something, and then go back to my desktop.

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  • 3 months later...
  • 2 years later...

Recently I have been unable to use the keyboard in ANY remote sessions on ANY computer. I have to use the Type Input box which is not only extremely inconvenient but requires and Enter keypress sometimes and well, the Enter key doesn't work.  This needs to be fixed, please help!!!!

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  • Staff
Hi there, 
 
Our team is currently looking into this issue. Meanwhile, can you please try minimizing the remote desktop window and maximizing it again, as this usually restores the keyboard functionality. 
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