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Showing results for tags 'bug report'.
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When trying to crawl a mikrotik device we get this error: truncation error for 32-bit integer coding. This device is ok when we are crawling it with other software though..
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Hi Guys, We've noticed that some of the ticket titles from the RMM system to PSA are way too long, please check the attachment. Other events like backup failures/successes are fine but CPU and Memory usage tickets are massive. Would you be able to look into a way to create less obtrusive ticket titles from RMM? We've also noticed that the RMM priority doesn't necessarily map to a PSA priority. Is there a way to do this or is this something to come out in the future? Many thanks, Martin
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I've been trying to automate as many of my maintenance tasks as possible with Pulseway, but I've noticed that the scheduled start time does not correspond with the actual start time. It's not consistent though, so it doesn't appear to be a time zone issue. Here's some examples: Sample: Cleanup Temporary Files Weekly on Thursday starting on 29 December 2016 at 20:00 16 February 2017 21:39 Took 8 seconds Result: Successful 15 February 2017 20:00 Took 15 seconds Result: Successful 8 February 2017 20:00 Took 15 seconds Result: Successful 1 February 2017 20:00 Took 22 seconds Result: Successful 25 January 2017 20:00 Took 1 minute and 42 seconds Result: Successful 18 January 2017 20:00 Took 18 seconds Result: Successful 12 January 2017 22:06 Took 1 minute and 3 seconds Result: Successful 11 January 2017 20:00 Took 20 seconds Result: Successful 4 January 2017 23:56 Took 10 seconds Result: Successful Other tasks have the same issue with scheduling. While basic maintenance scripts like time syncs, temp file cleanup are not time sensitive, Other tasks are. I have my complete weekly patch and update sequence saved as scheduled tasks, and I can't use it because the scripts are not guaranteed to run during my maintenance window. Any ideas?
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I was attempting to create a task on Pulseway, and got an error after attempting to save / publish the task. I am using the current version of Google Chrome. Something went wrong. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter https://webapp.pulseway.com:parameters. The InnerException message was 'Error in line 1 position 1046. 'Element' 'ScopeName' from namespace 'http://schemas.datacontract.org/2004/07/MM.Monitor.Types' is not expected. Expecting element 'IsScheduled'.'. Please see InnerException for more details.
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Hey Pulseway, Just a small thing: when "Collect historical data for charts" is enabled and you go to the graph in the web interface, it shows the incorrect unit when hovering over the line. If I go to a ping graph and then to the temperature graph it says "38 ms"; If I go to the network adapter graph and then to the temperature graph it says "38 B"; I even got it to say "38 Connection failures" from a performance counter, but never 38 °C. I think you get the point, it's minor, but it's still a bug. - Jaapyse
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Hello, today I was installing the pulseway on my homeserver. Honewer, the cpu load gives wrong cpu load information, this display only 1% alltime. Hardware: Prozesor: Intel Pentium Dual Core E2180 2.0 Ghz ; Motherboard: Asus P5kpl - VM/S ; RAM : 2x 1 Gb 633 mhz ddr2 System: Kubuntu 14.04 32 bit I think, you could help me on that. p.s: I'm very sorry about my englsh experience.
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Hey forum, It's me again (how could two weeks go by without me asking any questions...). The problem I'm facing is every once in a while I open a remote desktop connection and when ordering the command "Ctrl+alt+del" it doesn't respond. Clicking the accessibility doesn't do anything either. Usually I can Pulseway RDP into another server in the network and from there MS RDP into the server I'm trying to reach but that is obviously not the way. For the moment it's not too much of a problem, but one of these days I'm going to run into a network with only one monitored device and no MS RDP available and by then I'm in trouble... I hope I'll have a response before then. - Jaapyse
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I upgraded most of the computers in my office to windows 10 however the service doesn't want to start after a reboot. I can't say that its every pc that was upgraded but its only happened to pc's that were upgraded. Thanks.
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I'm getting an error in the Ping status on my Linux server, running Debian 8 (Linux x86_64 3.16.0-4-amd64 according to the agent info) It says there is an error, but there are no details on what the error is. When I manually ping 8.8.8.8 from the Command Line, it works fine, both from the server itself and from the Webapp terminal. Here are the relevant lines from the config file: <!--Ping - Server: server IP address or hostname--> <Ping Server="8.8.8.8" Enabled="true"/> I checked the sample config file, which I copied and edited for my needs, and I noticed there is no </Ping> statement. Most other sections have a starting statement and a closing statement: i.e.: <MonitoredPorts> </MonitoredPorts> Could that be the problem? I also can see that there is a background process with the ping command: root@xxxxxxx ~ # ps aux | grep ping root 16329 0.0 0.0 8464 756 ? S 12:03 0:00 ping 8.8.8.8 So the system is at least trying to ping, but maybe the Pulseway agent is not capturing the output. Any ideas/suggestions/fixes?
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Hello, I have found that running chocolatey install or uninstall commands via Powershell through the webapp results in the client showing "offline" in Pulseway. I have experienced this with Windows 7 Professional and Windows 10 Enterprise. After checking the system I dont see any errors in the Application or systems logs and the Pulseway service is still running. I used a command like this "choco install skype -y" which should just install the skype package from the chocolatey repository. After restarting the pulseway service on the client it appears online again, but for me this is quite a problem since I update third party packages via remote powershell and chocolatey. Thanks Dan
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Hello i´ve been noticied a big use of outbound data from monitored servers. One in case run a simple webserver(webspeed) without connections and i could monitor it in focus. The use of link it´s big only for monitored machines. as you can see on below. #Src IPSrc PortDst IPDst PortProtocolSrc IfaceDst IfaceFlow TypeIPS CategoryExpiry (sec)Tx BytesRx BytesTx PktsRx PktsFlush110.0.1.41828969.191.244.2218292TCPX0X1 N/A89917738287101042490328617565791210.0.0.1635060172.30.1.1065060UDPX0X1SIP ControlN/A29163727930445590310.0.0.155406169.65.50.4443TCPX0X1HTTPSN/A89613574159122795882385433905410.0.0.235203469.65.50.5443TCPX0X1HTTPSN/A897988890779919233291832225510.0.0.17470569.65.50.4443TCPX0X1HTTPSN/A894680821461312521413616866610.0.0.305121169.65.50.6443TCPX0X1HTTPSN/A895593606553313511044414720710.0.0.186154669.65.50.4443TCPX0X1HTTPSN/A89644157823983527778411014the servers of line 3,4,5,6,7 and another with i reset the service was been there too. looking for conexion IP(69.65.50.4 , 5, 6 ) it´s from servernap.net. Based on this, what is this? What data the servers are sending that use all of my link? Someone can explain me? Thanks
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Hi, Long time user just for my home systems and just built a new gaming rig and installed Pulseway and as per the title am unable to set a notification for any hardware monitoring on the CPU, which is an I7 6700k ? I've installed Pulseway and rebooted but no joy? Running on Windows 8.1 Pro adn when viewing the new device in Pulseway monitoring it show the CPU usage (%) and the BIOS version etc. but unable to add the notifications? I know both the Motherboard (MSI Z170 M7) and CPU (Intel i7 6700k Skylake) are very new, so is it just an update of Pulseway needed or am I missing something ? -
Hello everybody A monitored server was offline in Dashboard all the time. Tried to reinstall --> no change. Delete device from dashboard and reinstalled again. Device is activated and even connected to, (Test notifications and validating account is working to.) But it still doesn't appears in Dashboard or mobile app and so we aren't able to perform any action on this device. In addition to that we are encountering this problem: When i try to establish performance counters I'm getting this: "Name der fehlerhaften Anwendung: PCMonitorManager.exe, Version: 4.7.6.704, Zeitstempel: 0x5598214a Name des fehlerhaften Moduls: ZIPPerformance64.dll, Version: 9.0.4.121, Zeitstempel: 0x546d2dc8" This dll is belonging to EXTREMZ-IP AFP Services
