Everything posted by Chris
- Dashboard
- PSA: Multiple Ticket Selection
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Remote Desktop Client-requests
Hi, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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File Transfer
Hi All, Currently we are planning to release this feature by the end of Q2 2019.
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Website in dashboard
Hi @mitch, Have you tried to use the Pulseway REST API to do it?
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Accesspoints in dashboard
Hi @mitch, The access points like all other devices can be monitored via SNMP if the device supports it. In order to register this device as the separate system you will need to use the Pulseway REST API. Note: in order to monitor this device you will need to build the application which will check the SNMP variable and then use the Pulseway REST API to send the notifications to the Pulseway Dashboard. Currently SNMP module is built into the Pulseway agent on Windows systems therefore the Access point which will be monitored via it will not be shown as separate device. For more details about this please check out the following link.
- Patching Policy - Filter By Date Rule
- PSA notification from email notes
- Philosophical Question
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Installing Pulseway in Unraid
Hi @gacpac, This error indicate that Pulseway agent on your system can not establish the connection with your Pulseway instance or that the server to which it tries to connect is not the Pulseway server. Also, I have checked our licensing server and it looks, that your account which is registered using your email address is disabled. Can you log on it using the Pulseway WebApp?
- StorageCraft ImageManager
- Notify me when PC turns on
- PSA - Internal Note By Default
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launch EXE files with pulseway
Hi @Michael554466, Have you installed PSexec as per instructions from the initial post?
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open a program / schedule task
Hi @boostinu13, Please check out the following post: Regarding scheduled tasks - If the scheduled task is scheduled to run as currently logged in user, then you will see that the application is started in currently logged in users session. Please let us know if you have any further questions regarding this.
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Rename workstation name (in Pulseway) from web app
Hi @bdoadmin, You may change the system in Pulseway remotely by using the Pulseway Dashboard or using the Powershell command from the Pulseway WebApp -> Systems -> Systems ->select the required system -> PowerShell terminal and run the following command: Set-ItemProperty -Path "HKLM:\Software\MMSOFT Design\PC Monitor\" -Name ComputerName -Value "New_Name_for_the_system" Let us know how it goes.
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Assigned ticket still "New"
Hi @Gary Haberl, Once you click on that button, then you have the option to select the Queue and update the status for the ticket. Not all of our customers are using the status 'Assigned' for new tickets which are assigned to the technician. Regards
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Chat Feature
Hi, Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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Group Tasks
Hi @spicysupport, This sounds like a good idea. We will consider the possibility to introduce this functionality into the future release.
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PSA "Dashboard Widgets" date choices
Hi Gary, If are you talking about the Pulseway PSA, then have you tried to create the custom Dashboard for this? The option to build the custom dashboard is available via the ad-hoc reporting section.
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Uptime / Downtime Reporting
Hi @JamesP, Unfortunately this project is still in designing phase, therefore I don't have any ETA for it at this time.
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How to change Runtime Powershell credentials/password
Hi @Comissha, My mistake, the batch script should do this. REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonation /t REG_SZ /d value_here /f REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationDomain /t REG_SZ /d value_here /f REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationPassword /t REG_SZ /d value_here /f REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationPasswordCtrl /t REG_SZ /d value_here /f REG ADD "HKLM\Software\MMSOFT Design\PC Monitor" /v PowerShellUserImpersonationUsername /t REG_SZ /d value_here /f
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What Happened to Details On Managed Systems Page?
Hi @Comissha, Thank you for contacting us. Currently this information is stored into the cache memory on the Pulseway instance, therefore if we reboot our servers, then this information is lost and we do not display it unless we see the same system online again. Please let me know if you have any further questions regarding this.
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Trigger
Hi @spicysupport, Unfortunately this functionality is not supported at this time, however we are planning to introduce it into the future release.
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How to delete monitored computer
Hi @Muse2Me, All systems which are registered with your Pulseway account are shown into the Pulseway WebApp. For more details how to delete the system, please check out the following links: 1. how-to-remove-a-monitored-system-pro/free-plan-60 2. how-to-remove-a-monitored-system-team-plan-pulseway-60 By default all systems are placed into the default group unless you create new Organizations-Sites-Groups. For more details please check out the following links.