General

We are excited to invite you all to our Product Update Webinar where we will be exploring what's for Pulseway 9.3 and looking ahead to 9.4. Throughout the Webinar we will be discussing: New OS Patching rules including support for CVE/CVSS scores How to automatically distribute file with the new Managed Files feature New Virtualization Discovery, Topology and Management functionality Pulseway keeps on innovating so this is your chance to stay up-to-date with all the latest tools and features. REGISTER HERE

Hi Everyone, As a result of migration to a new data structure, the software catalog service used in Pulseway’s Third Party Patching (3PP) product will be unavailable between 2:00am and 4:00am EST on Wednesday Aug 30th. Access to all other features will be unaffected. We apologize for any inconvenience caused.

HI Everyone, On Saturday the 16th of September we will be upgrading servers that are used by our RD service globally. During this period, live RD sessions may disconnect. If this happens, you should be able to reconnect immediately as the traffic will be diverted to alternative servers. We expect the maintenance to be minimal and the operation of all other Pulseway features will be unaffected. Thanks.

Seriously. This is getting old. You guys are constantly rolling out new features, but the basic stuff doesn't work. I think its time to start looking for a new RMM.

Hello everyone, We would like to inform you that on Saturday, January 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

PULSEWAY 9.5 IS HERE - AND WE HAVE SOME KILLER FEATURES IN STORE Join us on February 20th for our live webinar where we dive into the details of Pulseway 9.5 and showcase some amazing new features that you are bound to love! SAVE YOUR SEAT HERE: https://event.on24.com/wcc/r/4486126/71980A04FE5F5239EF3BB12BC3896CEC?partnerref=cmng_st_rd_9.5amweb

Hello everyone, We would like to inform that on Saturday, Feb 24, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

I am looking to use a probe to install the pulse way manager on a device. The device is found on the network by the probe, however the Remote Computer Administrator Credentials will not allow me to leave anything blank. The device i am looking to install the manager on does not have a password set for the administrator account. I can enter the account name, however it will not let me submit the deployment while the password field is empty. Is there something I should enter into the password field that will still work even though the target device does not have a password?

Setup resending notifications until cleared. Like resend notification for storage usage every 10 min for example until its within limits. Or when something is down, resend the notification. We do this with other tools in Pushover. It will keep sending alerts that go trough the silent settings of your device. So you know when there is a serious issue you need to look at it. Since one gets many notifications in a day things can be missed. Full disks or stopped servers/services. Should be to set repeated messages for example.

Hello everyone, We would like to inform that on Saturday, Mar 23, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hello everyone, We would like to inform that on Saturday, April 20, between 12:00 am - 4:00 am ET, we will be conducting scheduled maintenance to upgrade our servers. During this period, you may experience some minimal downtime as our servers will be upgrading. Thank you for your understanding and cooperation. Pulseway Team

Hi Everyone Update on Pulseway PSA. We experienced an outage yesterday that impacted our PSA customers, our dev team has investigated the issue and it was due to the infrastructure failure. There was a problem with the AWS host running our instance, and we have had to restore from and AMI backup. We now have fixed the issue and we are fully back up and running. We are sincerely sorry for the inconvenience caused and if anyone needs anything else please let me know. Stefan

Hi Everyone Update on Pulseway PSA. We experienced an outage yesterday that impacted our PSA customers, our dev team has investigated the issue and it was due to the infrastructure failure. There was a problem with the AWS host running our instance, and we have had to restore from and AMI backup. We now have fixed the issue and we are fully back up and running. We are sincerely sorry for the inconvenience caused and if anyone needs anything else please let me know. Stefan

Just getting mfa loop request on cellphone but not able to login.

I have a policy that installs security updates and I always get this error message Error during patching process. OS patching failed: 0x80070437: The account specified for this service is different than the account specified for other services that run in this process. (Exception von HRESULT: 0x80070437)

Hey, PW does not work while it asks for renewal of the subscription, the subscription is auto renewal and auto pay - I got an invoice indicting it is payed. I had difficulties opening a ticket, I got it going via email - I still do not have a ticket number and I can not find where I can manage this ticket - please help. It is two weeks now with PW down !

Pulseway 9.6 is Here to Transform Your IT Management! 🚀 Get ready to scale your IT operations with Pulseway's latest release, version 9.6! We're bringing greater control and extended capabilities over a vast array of devices, making your IT management smoother than ever. Here's what's new: 👀 Enhanced Device Monitoring: SNMP Monitoring: Set alerts based on value changes, introducing Context Targeting within root Policies for precise tracking. Service Monitoring: Notifications for missing services on Windows agents, with updates for other platforms coming soon! 🔧 Robust Patch Management: Stay informed with notifications for pending patches, …

Hi! After my move to another place and my computer crashed and now using an old backup i have restored the internal ip adresses but still i can't start my to attached computers from my mobile app. I've tried to register the system all over again without any progress at all. Why can i turn off but not on? ToddeSwe

Hello! I'm trying to monitor and display printer supply levels using SNMP. I have a Lexmark printer configured, but I can't see the supply levels as I can in another web tool I was using. I'd also like to know how to generate alerts for all my printer types for out-of-paper, paper jam, toner out, imaging unit out, etc.

Hello there, I am new to using Pulseway for managing IT infrastructure remotely; and I am looking to optimize my use of the platform to enhance efficiency and effectiveness in my role. I am managing a mid sized network of servers and workstations across multiple locations. I have set up basic monitoring and notifications; but I am excited to delve deeper into Pulseways capabilities; particularly in automating routine tasks; enhancing security; and improving system performance. Could anyone share their experiences or best practices in the following areas? What are some effective automation workflows you have implemented using Pulseways automation featur…

Hi Everyone, So as of today Pulseway 9.7 will be available for all Pulseway customers and we cant wait for you all to test it out! With 9.7 our main aim was to enable users to do more with less clicks, making it even easier for you to manage your IT environment and saving you time and money. With that being said lets dive into the power that Pulseway 9.7 offers! 1. Patch Management Like Never Before: Enhanced Approval Workflow: Dive into our new Patch Status page where you can approve, reject, or simply stare in awe at the neatly categorized patches—now with tabs for Pending, Approved, Rejected, or All Patches. Detailed Insights: Every patch now …

Pulseway Masterclass - AUG 29th | 10AM EST | 2PM GMT | 3PM DUB Hey Everyone, Join us on August 29th for our live RMM masterclass where we will be taking you through how Pulseway RMM can help tackle any task, from Automation to Patch Management! You can save your seat here And be sure to bring any an all questions as we will also have a live Q&A session too!

Hi, I am a new user and I can't find any info about this. Firstly, I need to get a report of all the installed apps on a single machine. Looks like I can only target a class of machines? Secondly, once I get that list, I need to be able to set a profile so only approved apps can launch, is this possible?

Pulseway; Bigger and Better Than Ever! Our latest and greatest update, Pulseway 9.8 is all about leveling up automation and remote control features and enhancing your monitoring and management capability! Check out a few of the main highlights of what Pulseway 9.8 has in store: 🎥 Remote Control Session Recording: Record remote sessions manually or automatically for Windows agents, with shared or private sessions supported. Stored locally, but optional scripts allow uploads to Azure or AWS. 🤖 Automation Boost: Now, execute a workflow from within another workflow for powerful automations! Plus, you can import/export workflow (.flw) files to share with other P…

Send an automatic email alert to the administrator whenever a user initiates remote control of a specific computer.