Bugs

Hi support team When I try to conect to remote machines, in some of these machines menu option Ctrl+Alt+Supr is disabled or not working. These machines are Windows Server 2008. Is that a bug, or a setup poblem? Thanks!

So I am running Ubuntu Linux 14.04 x64 on a dedicated headless server. Sometimes everything works fine (80% of reboots and some service restarts). However, right now (and many other times) if I run 'service pulseway start' I get this appear in the logs: Mar 22 17:51:42 ns504820 pulseway: Configuration read successfully! Mar 22 17:51:43 ns504820 console-kit-daemon[1976]: GLib-CRITICAL: Source ID 73490 was not found when attempting to remove it Mar 22 17:51:43 ns504820 console-kit-daemon[1976]: GLib-CRITICAL: Source ID 73499 was not found when attempting to remove it Mar 22 17:51:43 ns504820 pulseway: Got exception signal: 11 What could this be? (Note this …

Hi Since the release candidate has been added to Pulseway some of our servers are unable to connect via remote desktop. The option is grayed out and says feature not enabled.

Hello Forum i might see a resoulution error on one of my 4k screens. see attached picture- the info regarding CPU. MEMORY and USERS are cut in a wrong manner. Thanks //Rasmus

Hi Pulseway. testing the Remote desktop Beta on our dedicated server setup, not once i have suceeded in creating the connection, i can see the logged in user, but when i try to start the remote desktop, i always get an error 1568. My server is running on alternate port 8080 instead of 443. Thanks, Have a nice day.

Dear, We get on our server error messages with VSS drivers. We have windows server 2012 running, then turned HyperV VM with Windows 2012 with Exchange 2013 On the Windows Server 2012 (HyperV) reversed backup software 'Altaro Backup. This software gives error making snapshot, the VM (Windows 2012 with Exchange 2013) ---------- Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {74600e39-7dc5-4567-a03b-f091d6c7b092}. Routine details BeginPrepareSnapshot({2754836b-5bd3-4409-a1e8-392cc57c8d8a},{9a9099aa-7715-4525-a3d7-442781ece504},\\?\Volume{4ce56dfa-76a0-11e4-80b3-806e6f6e6963}\) [hr = 0x80070020, The process cannot access the fil…

Hi, I have noticed with a few of our systems that the event notifications are no longer being sent, I have checked through the event logs on the specific computers and can see the monitored event occur however cannot see an event entry from Pulseway that it has sent the notification. I have not done much more testing other than tweaking the event details to see if it is something within the specific event. Regards, Michael

Today all of my Linux servers were reported offline by Pulseway. I checked and the agents were all crashed. When I tried to restart I get the following from syslog: Dec 23 19:27:24 email pulseway: Configuration read successfully! Dec 23 19:27:26 email pulseway: Cannot open /var/log/wtmp Dec 23 19:27:26 email pulseway: Got exception signal: 11 Dec 23 19:27:26 email kernel: [768393.476883] pulsewayd[2596]: segfault at 0 ip 00007fa06b047374 sp 00007fa068f8d690 error 4 in libc-2.15.so[7fa06afd9000+1b5000] They are all running Ubuntu 12.04.

Hi, all of my agents on every device have stopped with the following error if i click validate account: "could not establish secure channel for SSL/TLS with authority ws1.pulseway.com" Prior to clicking validate account they all were showing offline, so I'm guessing comms has stopped. I have read the forum about a hotfix but that seems to apply to Windows server 2003. I am mostly running 2008r2 or above. anyone help. Of course this problem occurs just as I start my week off :-( Bernie

Mobile device is receiving notifications about the systems it has No Access to.

I'm running Pulseway User Agent 4.6 on Win8.1 Pro x64. Right now, I have 5 Pulseway tray icons showing. None are "ghost" icons that remain after an application crash; they are all working properly. I recently installed/uninstalled Carbonite backup software a couple times, and I think that is when the extra tray icons were added. The Carbonite installer kills Explorer.exe and restarts it to add/remove its shell integration. I believe that Pulseway detected the Explorer crashes, and automatically added a tray icon afterward, even though the existing icon(s) were still there. On a related note, since the Pulseway icon doesn't do much, and I don't need it at all, I'd …

I receive the following error from a system with a 54 GB hard disk with 9.96 GB free set to alert via group policy when the system partition has less than 10.0%. "The free space on system disk drive C: on the computer X in group Y is below 10% (9.96 GB% free of 53.81 GB%)" Just thought you would want to know.

First off, I wanted to thank you for bringing the remote desktop feature to Pulseway. I can't wait to put it to work to my job much easier! I just wanted to let you know about this issue in case it is only my setup. The remote connection works great except that my keyboard doesn't work. If this is a known issue, I will patiently wait for the next release. If not, I would be more than willing to assist in any troubleshooting. Thanks for a great product! Matt

When I install and launch Pulseway on my iMac (mid 2011, 27 inch, CPU i7, Mavericks 10.9.4) in Console is generated periodical error - SMC::smcReadKeyAction ERROR TB0T kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff804814a000. Frequency of error is around 3-6 per second. I tried reinstall Pulsewayq but noting has changed. I have two other iMacs (late 2012), but with them everything is ok. Can you help me?

Hello community, I’m trying to configure the Pulseway Manager on a Windows Server 2012 R2 Standard Edition. The Problem is that upon configuring the processes, that I’d like to add on the notifications-system, they are not being correctly displayed, meaning I am getting 3 processes displayed and they are not the ones, I want. Any ideas of how this could be fixed? Greetings Agapi Spyridonidou

hi there when we try and create a notification for low disk space on a specific server, no disk appear in the drop down box to choose the level of notification attached image of the drop down box and disks that should show thanks in advance Gary

Hi Guys, I am having an issue with the Dashboard notifications at the moment. I have not checked the mobile app. It is appearing that notifications are being deleted automatically sometime during the night. When I arrive at work in the morning I normally go through and confirm that all my backups have completed however the last 2 days I have not received any backup notifications when I investigate I find that there do not appear to be any notifications older that 2 AM. I also have about 4 or 5 servers that are set-up to send me half-hourly notifications so when I get to work in the morning I can have anywhere up to 210 non-critical notifications. I have also c…

Hi, We are experiencing the following bug and would appreciate some help: We have setup vCenter monitoring on our dedicated Pulseway server to a vCenter server, including notification alerts when warnings/errors are triggered. I can see Pulseway logs in to vCenter periodically to presumably do its health checks from the vCenter eventlog, and from the Pulseway app I can browse the vCenter server and see Warning and Error alarms, however when they are triggered there is no notification in the pulseway app at all. All other notifications are working fine. Please assist as this is proving quite frustrating and the usual troubleshooting (restarting/resetting conf…

PW reports my CPU temp as 6C. The ASUS app says 41C. I have an A6 on an A88XM-A.

Hello, My phone shows me "Wake up command sent" but my pc is still offline. I'm using a WiFi connection!

Hello, I'm not able to uninstall Pulseway(i can't see it listened) and also i can't install it, i receive a 1001 error. Thanks in advance.

Hi Guys, We noticed something strange when het Print Spooler Service hangs on a windows server the PC Monitor agent blings offline in the Dashboard even if it's not. When we log in into that specific server and go to the Print Spooler Service it's state is "Running" but when we restart the service it takes quite a while an than it crashes and the agent turns out to be online again. If we start the Spooler service again than there is no problem anymore. It looks like the Print Spooler Service blocks a port or something that PC Monitor uses. Are there any ways to avoid this form happening? Thanks!

Hi guys, Since the new update 4.3.2 of the PCM Dashboard, The Dashboad jumps to page 1 (we got 12) right after a refresh even when it's on pause. The is a problem beause we never reach page 12 and we are missing notifications this way. Can you please fix this? Greetz, Robbin Schut

We noticed that the website checker does not use a User Agent. This is proposing an issue to us, as our website is configured to not accept connections where no user agent exists. Is there a specific reason that the website checker does not use a User Agent? Is there any possible way to configure to use a user agent? Thanks!

I set up a Raspberry Pi with MobilePCMonitor and then imaged my Raspberry Pi filesystem to several other Raspberry Pis. Each Pi is set to generate a different hostname on boot and then start up MobilePCMonitor after changing the hostname. Sometimes when I boot up two Pis that both received the same filesystem image, they refuse to identify themselves independently in the MobilePCMonitor admin area. The machine that’s listed in the admin area alternates between the two hostnames periodically. It’s as if they’re both vying for the same spot. Please help!