Windows

After a reboot, the PC Monitor service will not start. If fails without error. When I open PC Monitor, it will not allow me to log on nor will it allow me to reset my password. It tells me my email/password is wrong. Help! Azreal

We are currently assessing Pulseway and use Nagios presently for monitoring. A core requirement is to be able to monitor files & folders, we have two requirements: a) Monitor the files in a folder with the "abc" extension and alert if one exists with a "Created Date" greater than 2 hours ago b) Monitor the folder "Modified date" and alert if less than 2 hours ago Is this possible with Pulseway?

Hi, I've just installed this on a server as a test - all seemed to go very smoothly - and looks like a nice integrated solution. Slight issue in that I tested with EICAR virus (which it reported nicely ..) But to delete the notification in Kaspersky on the server I need a username and pwd - I tried my pulseway one - it says default user name is KLAdmin But so far I've not found a combination that works ! Thanks James

Hi I'm confused. I have the service listed in my services, it is set to automatic, yet does not automatically start after a reboot. If I open monitor pc it offers to start the service, which it does successfully and all is fine again.. until I restart my computer again! Please help xp sp3

I try to create a new account and when I hit the 'Create' button I get an error message saying: "Could not establish trust relationship for the SSL/TLS secure channel with authority 'ws12.pulseway.com'." I don't seem to have any internet problems on my end. I turned off windows firewall to make sure it's not blocking the connection by any chance. Nothing. Windows 7 x64

I am running Windows 7 x64, I recently used my iPad to remove two accounts from monitoring. I am trying to open the desktop monitoring program to make some changes to one computer and it fails to open. I have rebooted, removed, reinstalled and rebooted again to no avail. The service is running but the monitoring program won't open. The dashboard program opens fine though. Markos

I can't seem to get this to work properly. Seems OK from over the LAN if the PC is in sleep mode. Does not WoL from hiberation or powered off....that would be nice to get that working to and get true WoL functionality. I've even got port forwarding on my ASUS RT-N66U router forwarding ports 7 and 9 on UDP to the static IP of my PC. But no WoL over the WAN. Has anybody got this to work properly?

Hi, I am trying to setup this ping monitor for like 30 ips, i already put it at 1000ms and 1 min, but it keeps on saying pinging error. When I do a continuous ping in command prompt the results are fine.

Hi, Firstly I had a problem a few weeks back where the software wouldn't work on a PC running Windows 8.1, though I have used this now for 2 odd years, it installed flawlessly when I upgraded to Windows 8.1 (I have other machines with this on as well). The software itself is brilliant, and works perfectly on my other 3 machines. 3 weeks ago, it suddenly stopped working, I assume because of a Windows update, but I am unsure. I have been trying to un-install it, so I can reinstall it to get it working again, but I have been getting error 1001's, failed installations, even failed uninstalls. After many registry changes, working through the problems occurred, I hav…

How do I re-register a computer if ive deleted it by mistake :-)

We have two machines that we no longer have physical access to but do have MPM loaded onto it. We need to delete this machine from the MPM Dashboard but cannot find a delete option. I tried a net stop from command prompt via the console but it would not stop - I was hoping by stopping the service the machine would go offline and I would be able to right click and delete the machine. Any ideas on how to remove these two machines?

I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. Where do I find the licence key / number ? I all ready have one client installed so their is no option to select trial again...... Also their is no "Trial Site" in the WR console to correspond to my in app WR purchase?

Installed the service on 5 computers, then I got message that I exceeded my 3 registered PC limit, I tried to remove 2 PC so I can test your service but the option to remove is dimmed when I select any of PC listed within the Manage Registered Computers option.

Hi there, I installed Pulseway Manager 64-bit on a Windows 2008 R2 64-bit server. I can open Pulseway Manager without any issues. But once I fill in my account details and press " Validate Account " I get the an error as shown in the added image. I've already installed Pulseway on about 20 servers ranging from 2012 R2, 2008 to 2003 32-bit without issues using the same credentials. Does anyone know what causes this error and a possible solution? Help would be much appreciated. Thanks!

is there a specific setup required for auto update to work? both on the dashboard and windows manager our products dont update themselves, so i have to manually do them each time you release an update! wouldnt mind if it was only a few, but we have 80 clients!

Today i installed Pulseway on a new server, but noticed the checkbox/option for Remote Desktop was missing (on the System>General tab). I then logged onto a previous system Pulseway was installed on and noticed that the checkbox/option has dissapeared from that system too. Has the remote desktop option been moved, or is their a way to manually install it?

Hey guys, I'm fresh to Pulseway, and I must say this stuff is an eye opener to our current remote access tool!! I do have a few questions that I would like to ask before converting our 100+ devices to Pulseway. We have a satelite PC's and laptops that we want to install Pulseway on (which we would do unattended for the majority of).. Without having to go into each and every config afterwards and password protect the config with 'click here to prevent changes' and lock it down - is there a global change option that we can do for this? - the issue I have is with leaving this open is that someone only has to make changes to the username, password and servernam…

I would like to activate the Lock checkbox in PC Monitor Manager but it says "Unable to activate the lock feature". What can I do?

Hey, I would like to give the servers using pcm access to pcm servers only. What are the ips ? Thank you

Hi, it seems that the Notifications -> Event Log -> Event Log Filter is one of the usefullst things for me. Now I need to know, if I can use wildcards. For example: I use Altaro VM Backup for my backups. I searched with EventLogSourcesView for all possible sources on my system. In the moment I use this list: "Altaro Offsite Server, Altaro VM Backup, Altaro VM Backup Controller, Altaro VM Backup Engine, Altaro VM Backup Hyper-V Host Agent, Altaro.HyperV.WAN.RemoteService". It would be easier, if I could just say "Altaro*", but I don't know if this would work. Thanks Christian.

Hi guys, something strange has happened. I had to change a broken HDD on an acer laptop. Everything went ok, I also had a ghost image of the previous HDD so the laptop is working fine. When checking the client form my windows dashboard I run into a "Error in XML Document (1, xxx). The strange thing is that I've checked the pc monitor config right on the laptop and everything seems fine (I also get alerts). So what I did is to uninstall PC Monitor and re-install it. Import a new configuration to try and overwrite the existing one.. but nothing only for this client I keep getting the same error when trying to read its configuration from the dashboard.. Any clue…

OK, I've configured a server/workstation. I select Export settings. It saves the file. I go to a second server/workstation, and import the settings file. All check boxes checked on the import dialog. It reports all settings have been imported. But none appear to have been. No settings boxes are updated/changed/checked anywhere in any options. What am I doing wrong? Thanks!

Hello Experts , When I am trying to update the agent to the latest version I am getting the above error. How can I Update the agent without removing the installed software. I have previous installation with dotnet 4 full. REgards

Ok so I downloaded the newest version and launched the installer. It got to the end and gave the following error: Product: PC Monitor -- Error 1001. Error 1001. The source was not found, but some or all event logs could not be searched. Inaccessible logs: OAlerts. I only could select "OK" and did so which rolled back the install. I then attempted to reinstall and i get the following error: Error 1001. The specified service already exists. Again I can only click OK and then it rolls back. There are some temp files in the C:\Program Files\PC Monitor\ from the install. There is also something interesting where when I attempt to install I can actually laun…

Is it possible to set notifications remotely after pulseway has been installed? I have been looking over the manual and forums and have not found anything.