The latest version of the remote control app, no longer requires elevation when it's launched in a directory where the local user has full access to.

New installations will also be placed in the Application Data folder by default for the current user, eliminating the need of elevation.

Hi Jamie,

How does the remote app deal with Security when a tech logs in then? We have users that we do not allow Admin or Power User rights to, so I am a little worried about security here.

Hi Gary,

Please be assured that we have only granted Users the access to run the Remote Control Application on their Systems without Admin rights. They would still need to authenticate with their credentials to be able to use the application. Hence the security concern does not arise. Thank you.