By Ian G
We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation.
We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket.
We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back...
The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support.
I hope I am in the right Subforum to ask this question.
I recently started to use Pulseway and am impressed what I am able to do with it but I noticed one feature missing that I need.
Is it possible with Pulseway to check Servers/Clients with log files for backups if they have been successful or failed? For example if there is a NAS connected to a network and someone is doing a USB Backup on it I want to check if it has failed so I will get a notification when it fails. I want to use it on Windows and Linux machines so my best guess is to use a script of somekind right?
By John @ Maven
I am having issues with pulsewaycredentialprovider.dll stopping the Windows login screen from loading on Windows 10 1809.
I have submitted a ticket to support at email@example.com as well.
The issue is that with Pulseway software installed and the credential provider loading the system boots to the displayed screen but will go no further. I am able to run terminal and PowerShell commands from the web interface (prior to software uninstall) but can never log in. Pulseway remote does not work either.
This is happening on two Windows 10 1809 DELL Optiplex computers with fresh Windows 10 PRO installations.
RIght now our only solution is to leave Pulseway uninstalled.
Any information or solution helpful.