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Remote Control not working after internal network IP changed.
Antonio Fonseca posted a topic in Bugs
After changing the internal IP on a client's network, I can no longer connect to the workstations using the Remote Control. I still can connect through the command prompt and PowerShell. All those machines are Windows 10/11. However, I can still Remote Control the Windows Server 2019 server. Always getting this error: Any ideas? -
Hey Guys, So we need to automate patching and reporting for Mac OS. From the best of my knowledge I can't find this feature anywhere within pulseway (crazy I know), and I can't find any scripts within the forum. Can anyone help me out on this one? I'll update if I find anything myself. -Sam
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i am a bit new here... i am looking for a way to tell some of our computers to download and install av industry-specific software on our technical and lighting computers software examples. - Dante Controller -GrandMA2 onPC -Wireless Workbench -Etc. any assistance would be appreciated
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Is there a way to make Pulseway agent update automatically on mac instead of asking the user to Install and Relaunch?
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Remote Login for Windows Remotely login into monitored systems through the Pulseway ecosystem without disclosing credentials to people in front of the computer. This feature can be enabled from endpoint policies or locally on each system. Allow End-Users to Disable Remote Control Within an endpoint policy, once you enable the system tray icon for end-users, you can now also enable the option to locally disable remote control on each system from within the system tray context menu. Remote Control Performance Metrics We have added a mechanism in Remote Control to capture and measure various performance statistics to help you understand the performance of a session, and to help us continue to improve performance of the product. Much of the work is done behind the scenes, but you'll find a new menu setting in Remote Control called “Show Session Health” which, if enabled, displays a visual indication of session RTT (Round Trip Time). In addition, we have also added a menu setting called “Send Report” which allows you to provide us quickly and easily with feedback of your session, which will automatically include the performance statistics. UI Update As part of our ongoing effort to modernize and standardize the UI, the Patch Management History page has been redesigned. General Improvements Custom Fields CSV Report Template now renders custom field values as columns rather than having each value on a separate row Fixed an issue with the mobile app not rendering certain modal dialogs on iPads running iOS 12 Fixed an issue where the exported CSV document would contain data in an incorrect format
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Bring IT Documentation in your daily workflow through the IT Glue integration. Within the system details screen you can now access asset information, related documents, and related passwords for the matching IT Glue configuration.
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With the latest update to Endpoint Policies, you can configure Windows Processes directly in the Web Application using the NEW Processes category.
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The latest update for the All Systems page is packed with new features focused on productivity and user experience. Multi-tab support for Systems With the new support for tabs you can easily switch back and forth different views and effortlessly multitask between systems. Create shortcuts for your Favorite actions You can now pin your most used modules and create shortcuts to further enhance your productivity. Updated Search Experience & General User Interface Continuing our efforts to deliver a simple and intuitive user interface, we have redesigned our search experience and modernized the overall look and feel of the All Systems page.
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We continue to add new titles to the 3rd Party Patch Management application catalog, with 28 added since the last update: General Improvements Monitoring and Management of Microsoft SQL Server 2014 and higher is now supported Alligned the user session status messages to match the ones used by the Windows operating system
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Scopes have been enhanced to include the use of Custom Fields, which supports multiple Rules with the ability to match Any or All rules, the addition of Organizations and Sites to the Context selection, and Network Device has been added as a new System Type.
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You can now view asset info and installed applications for offline Windows systems showing the last known information.
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Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves. A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger. Remote Desktop Improvements Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
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BitDefender: In-product trial set-up, purchasing and provisioning now available We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well. Remote Control for macOS Performance Enhancements We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
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You can now trigger workflow executions from Performance Counter notifications and evaluate Name, Category and Instance in conditions to build even more customizable workflows for your IT processes.
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Some of the Mac computers in my Pulseway WebApp are showing older version then they currently have. For example a computer with the latest version 11.3.1 is showing as 10.16.0 Agent Vers ion is 8.4.1
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Please expand the list of programs on 3rd Party Patch management. Some suggestions: Adobe Flash Amazon Corretto (Since Oracle Java is not free anymore) Dropbox Gimp Google Gsync (GSuite) K-lite Codec LibreOffice OpenVPN Thunderbird WhatsApp Desktop Client
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Hello, I have 2 Mac computers with 2 and 3 monitors, respectively. One of them has 2 identical monitors and when you ask to see screen for monitor 1 or monitor 2 (they are both shown as Dell E2210), I get the same image. The other one as 2 identical displays (shown as Philco) and a Panasonic Display. When I ask to seek the Panasonic screen, it displays correctly, but the images either Philco screen is identical. Hope this helps.
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I'd love to see remote desktop for Mac OS added. Thanks, SCIT
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Hi, I'm not sure if this is a feature request or if there may be a solution already. Here's the specifics: A customer is using Filemaker Server and it relies on the httpd service which is Apache to connect the web form feed via PHP. It stops occasionally and it would be most helpful to get an alert when it does just like with Windows services. I looked at monitoring an Application in the Pulseway preferences but did not see one that I should select. The Filemaker consultant indicated that Filemaker installs it's own version of Apache and the restart command is: sudo /Library/Filemaker\ Server/HTTPServer/bin/httpdctl graceful which differs from the standard sudo apachectl -k start So this is either a feature request or help to know how the existing version of Pulseway for Mac and provide this monitoring. Thanks.