Martin Stevnhoved

Hi,

It could be really useful if we could look up BitLocker Recovery Passwords in the Active Directory module by browsing computers.
And when we have found the password it with the mobile app, "send by email" and "send by text message" buttons would make it easy to send the password to the user.

Best Regards,
Martin Stevnhoved
Abakion A/S

I really need someway to automate the tagging of devices.
We need reports to be scoped only for devices with a specific software installed.
We can scope the reports by tags, but we have no way automate the tagging.
Any ideas, that does not involve manually tagging?

Hi Pulseway.
It would be very nice to be able to manage Tags from the client.
It could be in the Pulseway Manager, in the registry settings, or via commandline.
Could that be possible?
 
Br, Martin.

Hi,

It could be really useful if we could look up BitLocker Recovery Passwords in the Active Directory module by browsing computers.
And when we have found the password it with the mobile app, "send by email" and "send by text message" buttons would make it easy to send the password to the user.

Best Regards,
Martin Stevnhoved
Abakion A/S

This would be very helpfull when on the go, and someone calls you for a bitlocker password for their pc.
 
// Martin

Hi @Marius and @Chris.
Have you been looking into this?

Hi.
It would be amazing if all reports had a "Generate individual reports for each organization" option.
Then we could just schedule a single report for "all systems" and get individual reports for each customer.
The alternative is to set up individual reports scoped for each customer. And as a bonus remember to set up new reports every time a new customer is onboarded. :-)

Hi,
We are using the Zendesk-integration, and have some ideas that would improve the integration.
1. Notify that ticket creation fails. If password is changed or any other things result in Zendesk ticket not being created, we miss it.
2. Save ticket id on notification. It would be nothing more than fantastic if the notification list in Pulseway would visually show that a ticket was created. If it were possible to se the ticket number, you could also link directly to the Zendesk web app. Did I mention that this would be amazing?!!!
3. Global Zendesk settings. Today we set up Zendesk account for every server og group. I would be nice if the Zendesk account were a global setting, and that we could just define requester email-address (and notification levels pr. server/group). It would make it a lot easier to update the account settings, and setup new servers or groups.
4. On demand ticket creation. Today all notification that match the level filter are created as ticket. It would be nice if the settings could differentiate between "automatic" and "manually". Automatic would be the current way, and manually would allow to select "Create ticket" on the notifications in apps and dashboard. 

Hi Martin,
Thanks for your valuable suggestion.I will put this forward as the feature request so our developers can consider the possibility to introduce this functionality in the future release.

Hi Martin,
I don't have an update to your feature request just yet. We do have it on our todo list to support more granular controls but at this moment it's not part of our Roadmap.
-Paul

Hi @Paul.
I think we misunderstand each other. Perhaps I am not make myself clear enough.
I would like to make a group of users with only read access to managing devices, but being fully able to control sessions via Remote Desktop.
The application support people should not be able to manage the servers, but should be fully able to support the remote desktop users.
Best Rebards, Martin.

Hi Paul,
Internally we have 70-100 workstations that has bitlocker enabled. Plus that an increasing number of our customer are using bitlocker.
Several times every month end users are reporting that they are prompted for bitlocker recovery password at boot.
When we are at the office is it simple for us to log on to the domain controller at find the password. But if the request comes when we are offsite or outside business hours, it would be very helpful to look up the password in Pulseway on the domain controllers AD server module, and sendt it by email or text message.
Of course we can make a script, but it would be more convenient if the password could be looked up and sendt from Pulseway.
We could also solve it by writing our own plugin. But here we are missing the option of sending a text as mail/sms/share from the Pulseway app.

Hi,

It could be really useful if we could look up BitLocker Recovery Passwords in the Active Directory module by browsing computers.
And when we have found the password it with the mobile app, "send by email" and "send by text message" buttons would make it easy to send the password to the user.

Best Regards,
Martin Stevnhoved
Abakion A/S

I really need someway to automate the tagging of devices.
We need reports to be scoped only for devices with a specific software installed.
We can scope the reports by tags, but we have no way automate the tagging.
Any ideas, that does not involve manually tagging?

Hi Pulseway.
It would be very nice to be able to manage Tags from the client.
It could be in the Pulseway Manager, in the registry settings, or via commandline.
Could that be possible?
 
Br, Martin.

It would be nice if we could set up dynamic tags.
Devices could have tags added/removed based by rules, like:
does one or more files (from a list) exist on the device does one or more registy entries (from a list) exist on the device does one or more applications (from a list) exist as installed applications on the device. Of course it should be possible to use wildcards :-)

Hi @Paul. What is the status?
I really need to assign tags in automation scripts.

Hi @Martin Stevnhoved,
Thank you for bringing our attention to this. We will add this switch into our application for PowerShell when we execute PS scripts via Pulseway.

Hey Martin,
Sorry for the delay. I have somehow missed this bug report. I can confirm that this will be fixed in the next Dashboard release which is due to be out this week.
-Paul

Hi.
It would be nice with a searchable Remote Desktop history.
It could include fields like...
Date/Time Device Session User Confirmed Durration For audit it would be great if it was possible to document what when users has had a remote desktop session, and if it has been approved by the session user.

Hi MMSOFT,
I would like to share some improvement suggestions for the Dashboard app.
They are mainly seen from a dispatcher point of view, and not for a monitoring display screen, so they are centralized about the "All Notifications" list.
1. Change (default) view to "All Notifications" list.
As a dispatcher the focus is on the notifications, and not the systems.
It would be nice to be able the change the main window to the "All Notifications" list, insted of getting a popup window.
It could be from the view menu, or by a separate launch-parameter/shortcut.
2. Sort columns in "All Notifications" list.
It is not possible to the sort the notification list by clicking column headers.
That should be a very easy implementation, that brings value to the dispatcher.
3. Right-click actions on the notification list.
A dispatcher doesn't only look at notification list. He also takes a notification.
So it would be great with the possibility to run custom action, be right-clicking on notifications.
It could be actions like "Assign notification", "Create Zendesk Ticket", "Send email", "Open system in webapp", "Write comment".
It could be implemented by custom actions, like running executables or calling webservices.
It could also be implemented by plugins.
4. Show (results of) executed actions in notification list
If a custom action (above idea no. 3) has been executed on a notification it should be visible on the notification list.
It could be by an icon column, or the line changing color.
5. Notification comments.
It should be possible to put simple comments on a notification, both from the dashboard, and in all other apps.
It should be easy the see that a notification has a comment on any notification list.
You are welcome to contact me, if you need ideas to how it could be implemented.
 

I also agree, the system needs to split the reports by customer and we only have to work with the template report. Managing each report individually per customer is time consuming and is open for mistakes and errors.

It would be nice with a build in option to trigger notifications based on the date since last backup of any databse.
We are currently using this custom SQL Query i 'msdb':
SELECT STUFF((SELECT N', ' + name FROM (SELECT TOP (100) PERCENT db.name FROM (SELECT name FROM master.sys.databases WHERE (state = 0) AND (NOT (name IN ('tempdb')))) AS db LEFT OUTER JOIN (SELECT database_name AS name, backup_finish_date AS timestamp FROM dbo.backupset UNION SELECT name, create_date FROM master.sys.databases) AS b ON b.name = db.name GROUP BY db.name HAVING (NOT (1 * ISNULL(STR(ABS(DATEDIFF(hh, GETDATE(), MAX(b.timestamp)))), - 1) BETWEEN 0 AND 48)) ORDER BY db.name) AS [n1] FOR XML PATH(''),TYPE).value('text()[1]','nvarchar(max)'),1,2,N'') AS [Missing] // Martin.

Hi MMSOFT,
I would like to share some improvement suggestions for the Dashboard app.
They are mainly seen from a dispatcher point of view, and not for a monitoring display screen, so they are centralized about the "All Notifications" list.
1. Change (default) view to "All Notifications" list.
As a dispatcher the focus is on the notifications, and not the systems.
It would be nice to be able the change the main window to the "All Notifications" list, insted of getting a popup window.
It could be from the view menu, or by a separate launch-parameter/shortcut.
2. Sort columns in "All Notifications" list.
It is not possible to the sort the notification list by clicking column headers.
That should be a very easy implementation, that brings value to the dispatcher.
3. Right-click actions on the notification list.
A dispatcher doesn't only look at notification list. He also takes a notification.
So it would be great with the possibility to run custom action, be right-clicking on notifications.
It could be actions like "Assign notification", "Create Zendesk Ticket", "Send email", "Open system in webapp", "Write comment".
It could be implemented by custom actions, like running executables or calling webservices.
It could also be implemented by plugins.
4. Show (results of) executed actions in notification list
If a custom action (above idea no. 3) has been executed on a notification it should be visible on the notification list.
It could be by an icon column, or the line changing color.
5. Notification comments.
It should be possible to put simple comments on a notification, both from the dashboard, and in all other apps.
It should be easy the see that a notification has a comment on any notification list.
You are welcome to contact me, if you need ideas to how it could be implemented.
 

We should be able to set a default patch policy for all new systems rather than "no policy" to ensure systems will start getting patched when added to Pulseway.