General

184 topics in this forum

1. Default reply (from) templates per user / Or move signature to the reply

   By Haydn Wright, January 23, 2023
   • 1 reply
   • 978 views
   • 
   • Jamie Taylor
   • January 30, 2023

2. Pulseway network counter for a specific port over a specific time period

   By Derick, February 14, 2022
   • 1 reply
   • 974 views
   • 
   • Mark G38
   • February 15, 2022

3. Autoresolve tickets after followups have been completed

   By NEWUSER, March 23, 2022   

   • feature request
   • 0 replies
   • 973 views
   • 
   • NEWUSER
   • March 23, 2022

4. Optional Note Required?

   By john.overton, November 25, 2021
   • 0 replies
   • 968 views
   • 
   • john.overton
   • November 25, 2021

5. Kaseya breach - Bloomberg article states approx. 20 MSP breached

   By whatup, July 3, 2021
   • 0 replies
   • 953 views
   • 
   • whatup
   • July 3, 2021

6. Reporting Who Marked Tickets as Complete

   By Denney Fifield, April 24, 2023
   • 1 reply
   • 912 views
   • 
   • StefanMcl_Pulseway
   • April 24, 2023

7. can we get a round robin group to rotate through tickets

   By Michael Doyl, September 24, 2021
   • 1 reply
   • 904 views
   • 
   • Jamie Taylor
   • September 24, 2021

8. How to make a template for Tickets

   By ITiseasy, September 27, 2022
   • 1 reply
   • 899 views
   • 
   • Jamie Taylor
   • September 29, 2022

9. Pulseway installation on Web Server that uses 443

   By Kevine, September 27, 2022
   • 2 replies
   • 891 views
   • 
   • Kevine
   • October 13, 2022

10. Workflow rule to notify primary resource when ticket is assigned

    By RandyChuck, May 29, 2022
    • 1 reply
    • 846 views
    • 
    • RandyChuck
    • May 29, 2022

11. Pulseway PSA Hebrew Language Issue

    By Dvir, May 11, 2022
    • 0 replies
    • 844 views
    • 
    • Dvir
    • May 11, 2022

12. Workflow for tickets also generating a Generic response from the PSA system

    By Brad Jones, June 10, 2022
    • 0 replies
    • 835 views
    • 
    • Brad Jones
    • June 10, 2022

13. Billing Address export to QuickBooks - removes company name

    By Gretchen Bren, March 2, 2022
    • 1 reply
    • 812 views
    • 
    • Jamie Taylor
    • March 10, 2022

14. Require issue and sub issue

    By Austin0, June 30, 2023
    • 0 replies
    • 766 views
    • 
    • Austin0
    • June 30, 2023

15. Adhoc reports system help

    By Leigh, August 14, 2023
    • 0 replies
    • 761 views
    • 
    • Leigh
    • August 14, 2023

16. 2FA Can not log in New phone

    By DwayneD, December 17, 2022
    • 0 replies
    • 756 views
    • 
    • DwayneD
    • December 17, 2022

17. Can we use Google to authenticate to Pulseway PSA?

    By Mike Newland, February 10, 2023
    • 3 replies
    • 717 views
    • 
    • StefanMcl_Pulseway
    • February 14, 2023

18. PSA - New ticket option "Source"

    By ITiseasy, September 29, 2022
    • 0 replies
    • 712 views
    • 
    • ITiseasy
    • September 29, 2022

19. Pulseway down?

    By Billy Bui, June 6, 2023
    • 2 replies
    • 687 views
    • 
    • Paul
    • June 6, 2023

20. Client Portal doesn't display Assignee

    By Mike Newland, February 10, 2023
    • 3 replies
    • 675 views
    • 
    • StefanMcl_Pulseway
    • February 14, 2023

21. Mobile app missing a few features

    By Mike Newland, February 13, 2023
    • 1 reply
    • 674 views
    • 
    • StefanMcl_Pulseway
    • February 15, 2023

22. How to set product Cost using API?

    By carvic, April 19, 2023
    • 0 replies
    • 644 views
    • 
    • carvic
    • April 19, 2023

23. URGENT: Planned PSA Downtime: 18th February 00:00 - 06:00 am

    By StefanMcl_Pulseway, February 13, 2023
    • 0 replies
    • 575 views
    • 
    • StefanMcl_Pulseway
    • February 13, 2023

24. Small rant about missing details

    By Nick530, December 12, 2023
    • 0 replies
    • 567 views
    • 
    • Nick530
    • December 12, 2023

25. PSA ticket email notification does not include addons

    By ITiseasy, October 31, 2023
    • 1 reply
    • 509 views
    • 
    • StefanMcl_Pulseway
    • November 2, 2023