General

How much data is sent when using notifications, I have a metred internet on my mobile and would like to know if its similar to sending emails, thanks

I have set up PCMonitor on 120 pcs, I used my IPAD as the the allowable device. I have need however to authorise another 2 ipads. Is there a quick way of doing of this? I have tried going to registered computers change settings, but cannot see it there? Any help greatly appreciated.

Thank you very much for producing a great product. As a home linux (Centos & FC15) user and I am using a free subscription and I have a couple of questions. During account creation using the pcmonitor-manager (and also with the text only version) I was having some problems setting up an email address. I have 2 domains that I use for email, and neither seem to be recognised as a valid email address, I ended up making up a gmail.com address to get round the problem. I can PM you with the email addresses I have tried. Is it possible to change the email address associated with my account, since I don't seem to be able to do this either in the iPad app or on…

Lots of admin types just about live in vRD. (If you've never heard of it, check it out: www.visionapp.com.) Happy to report that PC Monitor Dashboard 2.7 can be installed as an "External App", and 90% works. The 10% that doesn't is the menu bar. But I don't use the menu bar in Dashboard much after it's installed, so that works for me. My settings in the Dashboard external app properties' "Options": Wait for exit: On Max wait time: 2 Try to integrate: On Max wait time: 2 Start as shell process: Off [Edit] Since writing that yesterday, I've decided to go for the record for the most tortured way to use Dashboard. Not only because it's highly useful in my…

Hi, One of my Windows PC's went down for a disk controller error. One time it restarted and another time it shut down. Checking the windows logs I found the disk controller error event and the Kernel-Power event (both in System log event). I trapped the events in PC Monitor but when all this happened again the only alert from PC Monitor was for the disk controller event but nothing for Kernel-Power. Just to understand. If a windows machine goes down windows has just the right time to log the event but I guess PC Monitor has not got time to alert. If this is right I guess I can't trap the Kernel-Power event. Thanks Daniele

I recently found your software and have been very impressed. I would like to know how to make my GPU temperature view able on the iphone/ipad app. I can see the CPU and HDD, but not the GPU.

My account was locked out and while it was locked out I sent a request to reset my password. Once I reset my password this is the error I get now.

How can I reset my account password? I have managed to lock it due to to many failed attempts and cant for the life of me remember the password I set against the account on first creation. I also cant seem to find an option on the site to reset it or send a reminder to my email address it was created against? Anyone got an ideas or help ?

Please consider supporting Macintosh PC's. This application is something I have been looking for but would like to have the flexibility to control multiple platforms, as I use PC's at work but Macs at home. Thanks.

Hi, First off, I always end up looking for that ultimate admin app in the market. I found it. This setup is awesome! Every option I find that does this is priced for the likes of huge enterprise clients like HP and Google, not a small IT consulting firm. Just ordered the 50 PC subscription and I am loving it. I have a few questions for you. 1. When I open PC dashboard on my pc, it signs in fine. When I open a monitored Pc and select the settings tab, i get the following answer after a few seconds: " Unsupported configuration version, please upgrade the software on this computer." I am running PC Dashboard v2.4 and PC Monitor 2.5 x64. My PC is a windows 7 6…

Is the "Enterprise Server SB Edition" only for the Microsoft Small Business Server edition or is it just how you named the package? meaning you can use it as long as you stay within the 50 servers?

I have 3 computers listed on my account; but get the message 'your account is over quota'.  If I delete the message; it comes back shortly.  One of the three computers didn't seem to be reporting properly (it shows down); but the computer is in fact up and the PC Monitor service is running.  I revalidated my account successfully on the computer as well as on my iPad2 (ios5) and my iPhone4s (ios5).  I finally uninstalled and reinstalled the client on that computer; but still there is no change.  I continue to have and see 3 computers on my account; but one doesn't report right and I continue to get the over-quota message.

Hi: In the new features in Apple Store announces some new such as: "Live view of all user sessions on a computer (subscribers / dedicated server user only)". But if i open de User secction in Ipad app only i can see the Server Administrator session, but some more user has a session opened in that server. I have a subscription for 20 computer. Why don't see all other user sessions ¿? is something i have to configure ¿?

do the linux version still work on osx ? ( osx 10.7.2 )

hi, im getting an error saying that it "could not establish a trust relationship for the ssl/tls secure channel..." when trying to validate an existing account how do i fix this thanks!

I have 2 machines that failed due to hardware issues and are no longer in use. I have no access to the previous OS so I'm unable to remove the service. How can I remove these 2 machines from the account?

Maybe a stupid question, but I don't get it. Where can I remove a monitored Computer? I've deleted the service on the client - but still see the Computer in the App and the Online Page. By the way - keep up with the very good work!

Can u make Group Fore osx

I'm wondering if I could be explained how security is implemented in this application. I'm basically leaving enough information via the PC-Monitor's server, that if information into the wrong hands, they could take full control over my server and PC's.

G'Day, I'm really loving your product and so far only have it installed on 2 of my machines. Ideally I would like to put it on all of my main machines here at home which is 4 machines or 5 if I include another laptop. I'm wondering if there is any chance you might consider raising the free usage threshold from 3 to 4 or maybe 5 machines? These days almost all homes with computers have one for each person so that is most likely going to be 4. Raising free usage to 4 or 5 would still not really allow it to be used for free in a commercial environment (which I firmly believe should be paid for) but would allow greater home usage. From this may come more word of…

On one of my machines, an SBS 2008 box, PCMonitorSrv.exe (2.4.1) takes about 30% CPU, while a SVCHOST.EXE instance that appears to be related to it takes about 20%. The SVCHOST instance stops with the PCMonitorSvc, so I'm assuming they're related. When the service is started, it runs 0-5% for anywhere from a few minutes to a few hours; then jumps to 50% (total of the 2 services). To my knowledge, this is the only machine (of 10 so far) that does this; at least it's the only one I've noticed. I'm in the process of adding a "Service" Notification on the other 9 to alert me if the service uses > 10% CPU for > 3 minutes to see how widespread it is. I've restart…

Hi, I've noticed that you have to be logged in inorder for the computer to be listed as online on the mobile app. I assumed that if the service is running you shouldn't have to be logged in. But if I log out and check the app, it says the computer is offline.

Wow really nice well thought out product. Is there any plans for live chat? I have already seen that remote takeover is in process which will make this tool even better. Great job. Thanks, Pete

Hi There, I have been testing your software and it works very well, so thanks for such a great product. we are a small charity and we want to use your software on our servers, we may even roll it out to all clients,but we were wondering do you offer and concessions for charities? cheers

I just installed PC Monitor on a Windows XP SP3 PC (nothing special about it - fully up to date). All I get is "unknown connection error" when trying to access it using iPhone 3Gs. Is there some Port Forwarding I should be doing? There is no Firewall blocking, or AV software. Thanks for any/all help.