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JCrawford-BT

Asset info visible for offline systems

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Instead of performing necromancy on this older thread, I will raise this question again. Why can we not see asset info for offline systems? 

I know this is available through reports, but that's a ton of steps to go through when it's already readily available offline (since the Reports can search it) and it should just be visible. This has been a big gotcha (along with not seeing internal IPs without running a report or being able to copy/paste in remote sessions) as we moved from another tool to Pulseway. I've seen more than one thread about this, and each time the response is 'run a report'. Please stop brushing it off as 'RTFM' and provide the functionality we're asking for. Thank you.

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Agree 100%, when offline and communicating with client this is very problematic. Also the public IP address is nice, but the private IP address of local computer would also be easy to place in the main server/pc screen.

 

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I agree 100% also.  This is the only program we use that "hides" information of offline systems.  If Pulseway would just say the system is "Off-Line" when looking at the data, then I think we are smart enough to know some information may not be valid any more.

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Has there been any word on whether offline asset information will ever be visible without having to run a report? I think this is a critical feature. Like other tools, I think all information should remain displayed when the system is offline (with the understanding it is not realtime, but archived from when it was last online) rather than everything disappearing when the system goes offline.

 

Also, I'm not sure if others have noticed this, but after a system is offline for more than a couple of hours, the status now changes to "Offline" instead of showing Offline and the time that it has been offline. Was this a change in the latest update? I seem to recall always seeing how long systems were offline in the past.

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