Webroot Help Please .....

[Digital]

I am trying to a WR to one of my client pc's. I have purchased the licence from within the pulseway web app. 

Where do I find the licence key / number ?

 

I all ready have one client installed so their is no option to select trial again......

Also their is no "Trial Site"  in the WR console to correspond to my in app WR purchase?

 

 

Edited January 8, 2018 by Digital

[Paul]

Hi Digital,

You need to login to your webroot console (https://my.webrootanywhere.com) and copy a site key to install the Webroot endpoint agent in the WebApp.

-Paul

[David]

Are there any limitations on the Webroot trial?

I'm testing the white-listing / black-listing feature and it seems to fail at the end-point...

Regards.

Ignore above request.... just realised Webroot offers File Whitelisting / Blacklisting, not Application Whitelisting / Blacklisting.

[David]

I've purchased a couple of WebRoot licenses but my trial period has expired - will the WebRoot anywhere portal auto-renew the license?

[Paul]

Hey David,

The activation of your Webroot licenses is instant but you may need to convert your trial sites into "full" sites per this KB: https://intercom.help/pulseway/antivirus-and-endpoint-protection/activate-webroot-trial-sites-into-full-sites.

-Paul

[David]

Excellent, thanks Paul.