Agent Not Starting automagically - Windows 10 Fall Creators Update

[Aspect]

As my monitored machines are updating to the new Windows 10, the agent simply will not start automatically..

Any idea why?

[yclaf]

Change the start service "automatically" with "automatically late" (Sorry for my English)

[Aspect]

Tried that (Automatic (Delay)) on 2 machines. No affect.

[Chris]

Hi,

At first please have a look into the Windows event log, to find out why the Pulseway service fails to start (look for the entry from Service ControlManager), if the error is that service did not respond to start or control request in timely manner, then the first thing that you can try is to configure the Pulseway service start as Automatic(Delayed Start) and/or recovery options. But If that doesn't help, then you can try to increase the startup timeout by running built in script 'Increase Windows Service Timeout at Startup' (You can adjust the timeout interval. In this script it is set to 60000ms [60 seconds]). Our customers get the best results if the timeout interval is set to 90000 (90 seconds).

[SEHale]

On 11/22/2017 at 12:32 PM, Chris said:

Hi,

At first please have a look into the Windows event log, to find out why the Pulseway service fails to start (look for the entry from Service ControlManager), if the error is that service did not respond to start or control request in timely manner, then the first thing that you can try is to configure the Pulseway service start as Automatic(Delayed Start) and/or recovery options. But If that doesn't help, then you can try to increase the startup timeout by running built in script 'Increase Windows Service Timeout at Startup' (You can adjust the timeout interval. In this script it is set to 60000ms [60 seconds]). Our customers get the best results if the timeout interval is set to 90000 (90 seconds).

I am having the same problem - new install today.  I set the service to start as Automatic (Delayed Start) but that didn't help.  Not sure where to look for the script to change timeout interval.  Thanks.

[SEHale]

Disregard - I found the script editor on the web page, changed the timeout interval to 90000 and all is working great!