Paul

Hi,
 
"pcmonitord" is the name of the binary. "pcmonitor" is the name of service script. 
Starting the service with "pcmonitord start" it's in fact a hack. The install process should register "pcmonitor" as a service script. 
The PCMonitor package does not support Gentoo systems yet. This does not mean it is not running fine on Gentoo. (or Slackware, or Arch) 
 
Regards,
Mark

Guys!

After some testing and searching we found a solution to install Pulseway with a transform MST file for the MSI.
Follow this steps to create a successfull MST file:

1.) Open the Pulseway MSI file in Orca
2.) Click in the menu "Transform" -> "New transform"
3.) Go to the Property table
4.) In the right pane right click -> Add row
5.) Fill in the property name (so username, password, group or server) and the value
     NOTE: Fill in the propery name in UPPER CASE!
6.) After you added all the arguments you want, click in the menu "Transform" -> "Generate transform..."
7.) Save the MST file.


On the command line try:
msiexec /i Pulseway_xNN.msi TRANSFORMS=Pulseway.mst /q
 
In a GPO try:
1. Create a new Software Installation Package in the Computer Settings node of Group Policy Object Editor.
2. Select the Pulseway MSI file, and then click Advanced. (This is the ONLY opportunity you will have to apply a Transform to this Package.)
3. On the Modifications tab, click Add and select the MST file you created.

We are considering adding this in a future release.
 
Thank you

Thanks Martin,
 
We will add a setting in the next Dashboard release to hide the mouse pointer in full screen.
 
Marius

I've removed and installed again and now it seems to be working.

You can do that by creating a performance counter monitor. Go to Notifications -> Counters -> Add -> Category: Process -> Instance: processname.exe -> % Processor Time.
 

 
Paul

Hey!
 
I actually solved this an hour after my original question. For some reason installing ca-certificates didn't install any certs. I had to copy our CA's root certificates to /etc/pki/trust/anchors/ and then run update-ca-certificates. This created the needed links in to /etc/ssl/certs/.
 
Now it works, thanks!




 

In order to manually upgrade the Pulseway agent to the latest version, the old version need to be removed first:
rpm -e pcmonitor or dpkg --remove pcmonitor
 
Check if pcmonitord process is still running:
ps auxw | grep pcmonitord
 
Kill the process if it is still running:
killall pcmonitord
 
Install the new version:
rpm -Uhv pulseway_xXX.rpm
or
dpkg -i pulseway_xXX.deb
 
Start the pulseway service:
/etc/init.d/pulseway start

I have to say support is excellent here. I'll be life customer as long as product stays affordable like it is now.

Hi,

Under performance notifications it would make sense if you monitors the Page File Usage.

To day we can set up a performance counter notification, but it would make sense to add it to the cpu/memory section.

Here is an example of the current performance counter notification we do configure.

Category: Page File
Instance: _Total
Counter: % Usage
Counter Value is: Greater than
Value: 80
For: 5 minutes
Priority: Elevated


Best Regards,
Martin Stevnhoved
Abakion A/S

You need to forward UDP 9 in your router:
 
Refer to www.portforward.com

The problem was not the operating system but some monitored values did not exist in the registry and apparently the plugin didn't like that.

Great update. It now Works under 8.1 just perfectly, thanks.

You must add PCMonitorSvc.exe to the safe application list and allow connection to ws0->ws20.pulseway.com (ws0,ws1,ws2,...,ws19,ws20).
 
Paul

Thank you Tom,
 
we are investigating this and will include a fix on the next release.
 
Marius

You could manually install the service.
 
Installing PC Monitor Service:
cd C:\Windows\Microsoft.NET\Framework64\v4.0.30319 InstallUtil.exe "C:\Program Files\PC Monitor\PCMonitorSrv.exe" Extract from manual installation guide.
 
Paul.

Hello Paul, i found the solution: PC Monitor cannot connect the Vcenter from Windows XP or 2003 Server, but with Windows 7 or 2012 Server, there is no problem. Thank you! Markus

Shutdown instructs the operating system to close all applications and shutdown.
Power Off kills the entire system (similar to cutting power to the machine). This operating may cause hardware damage.
 
Hibernate will instruct the operating system to save all RAM to the DISK and then power off.
Suspend saves the operating system current status and goes into low energy consumption mode but it doesn't power off the machine.
 
Enter / Exit maintenance mode controls the notification system. If maintenance mode is active that machine will not send any notifications until maintenance mode is disabled.
 
There is no reset function however you can send a Restart function which will properly shutdown and restart your operating system (and if configured will force the restart command, forcing all applications to close [loosing all unsaved data] but it guarantees that the machine will actually reboot).
 
Paul

Update: We have released Windows Agent 4.1.2 that adds support for Zendesk:
http://forum.pulseway.com/topic/1008-create-zendesk-tickets-with-pc-monitor/

You can try and delete HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\ComputerIdentifier  value on one of the computers.

:-) That's not supported yet, we will implement this in a future release. 
 
The positive here is that it is effective

Supported Linux Distributions
Debian based: Debian 6 or newer and Ubuntu 12.04 or newer RPM based: CentOS 6 or newer, Red Hat Enterprise Linux 6 or newer, Oracle Linux 6 or newer, Fedora 16 or newer Choosing  the right package
 
First step when installing is to choose the right package from http://www.pulseway.com/downloads. You should consider your Linux distribution (debian or rpm based) and if you have a 32 or 64 bit machine.
To determine the latest use the Linux command: 
uname -m If the result of this command is something like i386,i586 or i686 then it's a 32bit machine if it's x86_64 then it's a 64bit machine.
 
Installing
Now , that you have downloaded the right install package you have to use one of 2 commands depending on the Linux distribution:
dpkg -i <package name>.deb or
rpm -ihv <package name>.rpm If all went well now you should have Pulseway installed on the machine. You should configuring the machine by creating a /etc/pulseway/config.xml file  using the sample located at /etc/pulseway/config.xml.sample
 
Example
We will provide two examples , first will be a Debian 6 32 bit machine and the second a Fedora 17 64 bit machine
 
     1. Debian 6 32 bit - package used http://www.pulseway.com/download/pulseway_x86.deb
root@debian:~# uname -m i686 root@debian:~# wget http://www.pulseway.com/download/pulseway_x86.deb HTTP request sent, awaiting response... 200 OK Length: 747906 (730K) [application/octet-stream] Saving to: “pulseway_x86.deb” 100%[======================================>] 747,906 455K/s in 1.6s 2013-11-17 08:59:29 (455 KB/s) - “pulseway_x86.deb” saved [747906/747906] root@debian:~# dpkg -i pulseway_x86.deb Selecting previously deselected package pulseway. (Reading database ... 119503 files and directories currently installed.) Unpacking pulseway(from pulseway_x86.deb) ... Setting up pulseway(4.4) ... update-rc.d: using dependency based boot sequencing ****************************************************************** *** Beware, you must create the configuration file for Pulseway! *** We provide an example of complete configuration in *** /etc/pulseway directory (config.xml.sample). You can use it *** to create your own custom configuration and then *** start pulseway using command: /etc/init.d/pulseway start ***************************************************************** root@debian:~#        2. Fedora 17 64 - package used http://www.pulseway.com/download/pulseway_x64.rpm
[root@fedora ~]# uname -m x86_64 [root@fedora ~]# wget http://www.pulseway.com/download/pulseway_x64.rpm HTTP request sent, awaiting response... 200 OK Length: 144460 (141K) [application/x-rpm] Saving to: `pulseway_x64.rpm' 100%[======================================>] 144,460 175K/s in 0.8s 2013-11-17 16:07:44 (175 KB/s) - `pulseway_x64.rpm' saved [144460/144460] [root@fedora ~]# rpm -ihv pulseway_x64.rpm ****************************************************************** *** Beware, you must create the configuration file for Pulseway! *** We provide an example of complete configuration in *** /etc/pulseway directory (config.xml.sample). You can use it *** to create your own custom configuration and then *** start pulseway using command: /etc/init.d/pulseway start ***************************************************************** [root@fedora ~]#

Ok, thanks, I'll let you know.

Thank you, we will consider this.
 
Update: We are planning to add the ZenDesk integration in the next release.

thanks!