Everything posted by Paul
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Server Templates
There are some features missing because they might not apply to all systems. If you can't use it, export the registry settings you need to push to your clients and import them via GPO or your favorite provisioning system.
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SaaS Subscription - Caught between a rock and a free place
I've been there too Adam. It's a big step from 0€ per year to 45€ per year. However in my quest for alternatives I couldn't find any proper alternative for PC Monitor in terms of pricing and features. I believe that PC Monitor have very competitive prices, I can't name one product that can match PC Monitor's features that offers five computers with 45€ once a year.
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Active Directory Notifications
Have you checked in the event log to see if the user actually gets locked?
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Failed install on two machines
That tool should have wiped all .NET frameworks but since you are running windows 7, .NET FW 3.5 is critical for system features so that's why it never got removed. Sadly I'm out of ideas. My only advice now is to try to reinstall the machine, or to install inside a virtual machine to see if you can reproduce the problem. This is very odd to be honest, the error is related to a missing dll file however reinstalling the product should have fixed the problem.
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No temperature/fan speed on AMD A10 Trinity setup
Hello Dipesh, Mobile PC Monitor does not support all hardware chips thus not all mainboards are being detected. Regarding there other two request, they are not possible at the moment, but maybe they will consider them for a future release.
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Auto Updater
PC Monitor is autoupdating in a maximum of 24 hours of the release. However it will not update if you happen to have PC Monitor Manager running. You can manually ask the agent to update itself from the mobile app by tapping the version in the Computer Details page.
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Mac OS X Mavericks
As far as I know Mobile PC Monitor doesn't release beta versions due to their commitment for quality releases. We are all eager for an update that supports Mavericks .
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Failed install on two machines
Any news about the tests? If you are looking for a .NET Removal Tool use this one. This tool I use frequently to solve .NET problems and it's safe to use.
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Time Zone problem SSL/TLS problem
As far as I know the time must be correct in order to have trusted SSL connection.
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Server Templates
This is possible with the use of Group Policies. Please consult the user manual: http://www.pulseway.com/manual
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Failed install on two machines
I can reproduce this error if .NET Framework 3.5 SP1 is not installed. Can you please confirm you have .NET Framework 3.5 SP1 is installed? If the problem persists I recommend you to run a .NET removal tool and reinstall .NET 3.5 with SP1 and .NET 4.0 . The error HRESULT: 0x800703E6 can only happen if you have a problem with dll files (missing or corrupt). It's very curious tho that it happed on two of your computers at the same time. Have you updated your operating system at that time? Paul.
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Badges on iOS devices
Due to iOS API such behavior is normal and is controlled by the operating system not the application. PUSH Badges are controlled by the operating system and the application has little control over it. So in other words this is normal behavior. No. Only after you enter the application.
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Failed install on two machines
It's identical with mine. This is really odd. Can you make a dir or a tree of files under C:\Program Files\PCMonitor? That HResult error is related to a missing dll file. Also under C:\Windows\Microsoft .NET\Framework 64\v4... exists a file called System.ServiceModel.dll?
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Failed install on two machines
Can you pastebin or gist your pcmonitormanager.exe.config to see if there are any differences from what I've got?
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Inventory Reports
Software report already exists however it's for all of your devices.
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Failed install on two machines
Can you try to reinstall a clean version of the software?
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PC Monitor on Oracle Solaris 11
The only incompatibility that may occur is the library that is being used by the PC Monitor is not compatible with Solaris. Sadly there is no quick fix in this case.
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Failed install on two machines
I believe it's a .NET Framework issue. Please reinstall .NET Framework and tell me if the issue has been resolved. I believe that you are missing System.ServiceModel assembly.
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Screen View
Hello Levent, I think that some screenshots will not help you in any way until you try it for yourself. You can see how screen view works by reading the user manual (it contains a screenshot too) here. Send an email to support (at) mobilepcmonitor (dot) com requesting a trial subscription. I'm sure they will be happy to help you out. Good luck. Paul.
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Notification resume from hibernate not working
It may be the root cause. Try adding a temporary entry in your hosts file for that particular host, see if that solves the problem.
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Notfication When no one is using the computer
I'll make you a plugin that will do just that.
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Process bar in Windows update
Hello, We could use a progress update but a notification that would be sent after the updates have been installed would do great too.
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Remote Connection for free account?
Hello, If you are talking about the remote connection feature in the Dashboard application then it means you tried to connect using RDP which requires port forwarding in order to work. Also when you create an account you get 14 days of subscriber features then you will be automatically converted to a free account. PC Monitor Enterprise Server ships with a Remote Desktop solution which is still in beta stage but it's a promising feature. You can check the pricing here. Subscriptions are paid on a yearly basis. Hope this helps, Paul.
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Notification schedule
Hello, You can use Maintenance Schedule to do just that. You set your working hours for notifications (Use Dashboard app or Group Policy to provision your machines) in a way that you will only receive notifications in that time. Using PC Monitor Manager go to System tab then Notification Schedule subtab. Tick only the hours you are not at work. Please note that while in maintenance mode no notifications will be delivered. If you need something based on operator consider using Pagerduty services. Hope this helps, Paul
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Fan speed not displayed
Hello bencook, Most likely your motherboard chipset is not publishing that particular information. SpeedFan may use proprietary API to get the fan speed of your system fan. PC Monitor is constantly updating it's hardware compatibility so keep an eye on releases to see when the Hardware monitoring library receives an update.