Paul

I believe that the Mac agent does not yet support subscription management. For this I think you will have to install the manager app on a Windows machine to do it. Note: If you install PC Monitor on a computer and you don't start the service, you can use the Manager app to manage your account and subscription without using up a PC Monitor computer license.

Well anyone with Windows machines is aware of this problem. If you find it annoying just disable windows update notifications on all machines but one so in this way you will know when Microsoft pushed updates to production and then you can issue group windows update commands.

Anything written in the event log?

Hello, I don't think this is supported for the moment. Also rather than monitoring event log for disabled accounts you can use Active Directory Disabled Accounts notification. +1 for this

Can you start the service using services.msc ?

Hello , Marius has explained how you can manage your computers and remove any extra installations using the PC Monitor Manager app in this post. If you only see six computers in that list too and keep receiving the over quota notification contact support (support at mobilepcmonitor dot com). Hope it helps.

Hello, Can you please try the solution over here? Let me know if it works.

All PC Monitor commands (except wake) are logged into Event Log. Just out of curiosity, stop PC Monitor service before you put the computer into hibernation then tell me if the computer still wakes up by itself.

Hello Marla, I will have to verify it and I will come back with a reply.

Help me understand this, Citrix rebuilds every day the machines from templates? Why? Isn't it possible to make it keep some registry values? You need to make sure that the ComputerIdentifier will not change. Yes, I think that the service will change ComputerIdentifier if there is another computer with the same identifier. So if you have all computers up and running, make sure that the next time they rebuild they will not overwrite the ComputerIdentifier registry value.

You mean that you are pushing the same ComputerIdentifier to all of the virtual machines. This is bad. Make sure you don't change the ComputerIdentifier.

Speaking of which I have a brilliant idea I must share: Azure Cloud Monitoring and Management. Technology changes and we must change too. People are moving their servers into the cloud so we should be able to monitor the cloud too. Imagine the possibility of being notified if a virtual machine has reached it's limits or checking your usages right from your mobile phone.

Hello, Windows Firewall management would be nice to have. It would be awesome if you would be able to add/modify/delete firewall rules, enable disable firewall for zone. Very useful.

Hello, If unlocker is not showing any locking handles then you have something else that's part of your operating system or applications. I use PC Monitor with Virtual Box on Microsoft Windows Server 2008 R2 and on Ubuntu 12.10 with no problems. I believe this is an isolated case. Can you reproduce the same problem on another machine? Paul.

I think that Mobile PC Monitor is creating a normal Web Request to that web page just like any browser would do, however it seems that your website requires Windows Authentication (NTLM token) which is an Intranet setting of Internet Explorer. I am not sure how you can fix this but I will research this case on a virtual test lab and will let you know of the results. I don't think this is supported by PC Monitor at this moment.

True, maybe it will get implemented. If you need this even faster you can do a plugin that gets the list of services, and have multiple pages for search, sorted by name, sorted by startup type or other filters. If you are curious about this approach let me know and I can help you get started.

That is indeed problematic. I am going to need a plugin diagnostic log (trace.log), version of the server and complete steps to reproduce this. To get plugin diagnostics, enable diagnostic logging from Manager -> Settings -> Diagnostics and then click on the Enable Diagnostic Logging. Reproduce the error on the mobile device then go to PC Monitor's installation directory, clear the file trace.log of any personal data it may contain then please sent it to me via PM on this forum. I will do my best to repair this problem in the upcoming release.

Hello, While the addition will be useful you can get the same information using powershell script with POTS plugin. Get-WmiObject win32_service | select name, startmode Paul

Hello Rune, This is something Microsoft worked hard to secure. It can only be done by replacing the security provider Windows has built in with a COM library that implements the same interface the security provider uses. In other words at this moment remote login is not supported, unless there is some sort of a powershell script that can do this and I haven't heard about it yet. The only possible solution (the only one I know) is by creating one powershell script that create the autologon values in the registry, you restart the computer and at next load it will autologon, the use another powershell script to disable autologon by removing previously created values. If you need help on creating the scripts or you are interested in creating an autologon plugin, let me know, I can help you. Paul

Hello, Try rebuilding your performance counters. This has been already discussed here.

This is odd. Can you please tell me what steps you took and what happened. Maybe I can help.

Hello, You can try using Unlocker to see who is locking the files. It's a handy freeware tool.

No. Make sure your service is running on the computer and the Manager application is closed. Using the mobile device try to tap on the version item and select upgrade. Wait a few minutes then if nothing changes look into the installation folder and try to see if there is a file called update.txt . Post here the contents of the file after you remove any personal details that may be included in the logs. Paul.

This is odd. Have you uninstalled the old version before installing the latest one? Paul.

I would like to add to Marius's reply that HTTPS ports 443 is only required in outbound connections. No port forwarding is required.