Jamie Taylor

Got it, we have tried installing and so far no issues were encountered. 
Thanks 

I am curious if there is a simple log/report for a machine in Pulseway that shows if and when the agent for a particular machine is disconnected or not reporting back to the server. I am trouble shooting some outage notifications that are happing in a separate system (Uptime Robot). I have seen a couple of the machine reporting offline in Pulseway but still accessible depending on the ISP. I think the disconnects are brief in nature. I am not saying this is a Pulseway problem but the logs of agent connectivity would help with cause and correlation investigations.
Thanks in advance for your responses. 
 
-Jacob

Hi, 
I wanted to use Pulseway instead of a cloud server for monitoring, trying to upgrade from a free account to a team account but I get the following error when trying to upgrade through the pulseway web UI - I have also attached a screenshot. What do I need to do? I just want to add a few more devices. 
Thanks, 
CalvinNT
 


"www.pulseway.com refused to connect."
 

Looking for a powershell script to set the inactivity limit of a windows computer to lock after x number of minutes of no use.

Dear All,
I would like to enquire about the proxy settings.
In my company, we usually use a proxy server. This will actually require users to toggle between proxy and no proxy when they are using the network.
Proxy = Company Network
No-Proxy = Outdoors
But it seems that Pulseway only support manual changing of proxy settings through Pulseway Manager.
Is there anyway to automate this so that it will automatically change depending on Windows Proxy Settings?
Thanks in advance

Hello,
I am trying to make a template when I make a ticket so I can make the template fill in most of the info. Like issue type, prio, assignee and worktype.
Where can such template be made since I cannot find this feature

Hi Gary,
Great question. If anyone has the solution i want to have it also. Should be an great upgrade for PSA.

BUMP...
Has anyone integrated a 3CX system with their PSA? Do you want to share your 3CX CRM Template?
Gary

Hi,
We have a Windows server that uses 443 & 80 (Apache). Will there be any conflict if we install pulseway agent?
Thanks 

I create a PS script that won't run on my workstation, nothing happens.  After investigation the script download the EXE file but the installation next runs or executes.
Not sure if this is permission issue or a scripting error?  Please help me.  Below is my current script
 
# Silent Install Dropbox 
# Download URL: https://vbc-downloads.vonage.com/win/VonageBusinessSetup.exe
# Path for the workdir
$workdir = "c:\temp\Vonage"
# Check if work directory exists if not create it
If (Test-Path -Path $workdir -PathType Container)
{ Write-Host "$workdir already exists" -ForegroundColor Red}
ELSE
{ New-Item -Path $workdir  -ItemType directory }
# Download the installer
$source = "https://vbc-downloads.vonage.com/win/VonageBusinessSetup.exe"
$destination = "$workdir\VonageBusinessSetup.exe"
Invoke-WebRequest $source -OutFile $destination
# Wait 60 Seconds for the installer to download
Start-Sleep -s 60

# Start the installation
Start-Process -FilePath "$workdir\VonageBusinessSetup.exe" -ArgumentList "/S"
# Wait XX Seconds for the installation to finish
Start-Sleep -s 60
 

This specific suggestion might be helpful https://stackoverflow.com/a/71095111
source: https://stackoverflow.com/questions/71094455/powershell-find-computers-with-a-specific-username-logged-in

I am also interested in automatic configuration of the macOS agent after installing it. The manual config is pretty cumbersome in large Mac shops. Are there e.g. any of the Pulseway or PulsewayAgent executables that take command line arguments, or is everything done in the GUI?
If they don't take cmdline arguments, where is the actual configuration with authentication user, custom server, organization, site and device group stored in the macOS file system? 

For those who end up in this thread looking for automated configuraton of deployed macOS agents:
According to Pulseway support it's simply not possible, and there are no config files or terminal commands to tinker with either. Manual agent configuration is the only way. At least that's the case right now. If you come here from the future, please feel free to update this thread with new information.

Can anyone point me to the Linux Agent 8.* /etc/pulseway/config.xml documentation?

This was promised to be fixed long time ago and is still isn't. Every time I switch users on Windows 10, I get the reconnecting screen and never reconnect back, I have to close the Remote Session and Reconnect again.
If I log out the user, I get the Reconnecting screen and never reconnects back, I have to close the remote session and reconnect again.
If I restart the computer it doesn't reconnect back either.
When will this be fixed for good?

Done, for those wanting this please upvote here:

PSA auto refresh tickets page (not tickets themselves though, just the tickets dashboard) - Pulseway (featureupvote.com)

Trying to get this to work in a automation script for my client portal is this still the best way to do this or is there a updated way. doesn't seem to want to save in the current custom script input option

I've recently disabled powershell.exe for users to run directly and was notified by those users that they've seen a Windows Script Host error.  The error is  C:\PCBP\UnitrendsScripts\ApplySambaCredentials.vbs, line 14. 
That line leads back to a call on powershell.exe to run ManageSambaCredentials.ps1. Since this is the only change I've made in recent memory that would cause this behavior, is it not possible to run Unitrends Backup Agent if powershell.exe is disabled for the user?
The comment in the .vbs states "This script is necessary so the ManageSambaCredentials.ps1 powershell script call be called by the system with no visible window."
Any information about this would be appreciated.

Hi there,
You'd keep the double quotes in the script.
-Paul

This was never answered, like Eddie, we have an existing subscripton to GravityZone, can this be integrated into Pulseway?  If so, how would this be accomplished and what would be the benefit?

I´m on this topic too, since I´m an MSP from Germany, would be great if there would be an ability to set own texts in the users language for notifications. 
Or texts at all like when a chat window is opened the text could be displayed in german would be perfect (think msp´s from other countries would love to see this as well for they language)

We recently got IT Glue. I just can't connect via Pulsway. I have linked the subdomain.
I keep getting the message of click on the button to connect.

On 64bit Windows there can be both 64bit performance counters and 32bit.
Some applications will record metrics in one or the other bit space.
On a 64bit OS, you can access the 32bit counters by using "mmc /32 perfmon.msc".
Can 64bit Pulseway access 32bit counters (and 64bit?) for monitoring and alerting or is the only option to run 32bit Pulseway?
Thank you.

I have an Ubuntu server that Pulseway failed to work after the 8.0 upgrade. I left it for awhile and installed the new version which is now working. The group shows default site...... - Legacy. I stopped the service, verified the computer went offline and service had stopped, changed "Legacy" to my domain name, saved the XML then started the service. When it popped back online it still showed Legacy. I pulled the XNL and sure enough Pulseway changed it back. Did it again and again the service changed it back. Tried again, this time removing it client side, but still reverted when it populated. Why does the service keeps ignoring my settings and reverting to what I can only assume is default?

I found these are supposed to be handled now through the web application introduced with v6 so I tried that. The web application is also broken though. Any attempt to access anything under to "Sites" tab crashes the session and kicks me back to the login windows with message "The server has logged you out." At this point, something so simple as renaming or creating a site or organization name is impossible.
Someone with Pulseway please fix this.