Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by Chris

  1. Hi Paul, Welcome to the Pulseway community. To exit the Full Screen mode press ESC on your keyboard or F11. Regards, Chris Pulseway Support
  2. Chris

    SNMP Server Module

    Hi Rasmus, We will update the missing images soon. To see the greater than, greater or equal than, lower than, lower or equal than options you need to mark the variable as an Integer variable. From Server Modules -> SNMP -> Edit SNMP Agent -> Variables -> Edit SNMP Variable set the Type to Integer and then you will be able to configure integer notifications. Regards, Chris Pulseway Support
  3. Hi, Welcome to the Pulseway community. Depending on the package manager you're using the commands are like this: Agent for Debian, Ubuntu or Raspbian dpkg --remove pulseway Agent for CentOS, RHEL, Oracle Linux, Fedora, SUSE Linux, openSUSE rpm -e pulseway Agent for Slackware removepkg pulseway Agent for Arch pacman -Rns pulseway Regards, Chris Pulseway Support
  4. Hi, Welcome to the Pulseway community! Yes, we plan on adding support for Google Authenticator on top of our Two Step Authentication via Email. There are no plans at this moment for SAML support however this is a great idea and we've added it on our list. Regards, Chris Pulseway Support
  5. Hi Bill, Thank you for your feedback. We are currently working on a HTML5 Web Application that will greatly improve the look and feel, functionality and speed. We're delighted to hear that you like the Autotask integration . Regards, Chris Pulseway Support
  6. Hi, We have replied to your email request inquire. Can you please follow up on that? Regards, Chris Pulseway Support
  7. Hi Rasmus, We though as much. It's because the VMware API that Pulseway and PowerCLI uses happens to report triggered alarm statuses as gray (a.k.a. not triggered) instead of red (as the script is checking for). We are still working on getting a fix with VMware for this problem. Regards, Chris Pulseway Support
  8. Hi Rasmus, Thank you for your post. Can you install PowerCLI and run the following script to see if the alarms are being correctly reported by VMware as triggered? $esx_all = Get-VMHost | Get-View $Report=@() foreach ($esx in $esx_all){ foreach($triggered in $esx.TriggeredAlarmState){ If ($triggered.OverallStatus -like "red" ){ $lineitem={} | Select Name, AlarmInfo $alarmDef = Get-View -Id $triggered.Alarm $lineitem.Name = $esx.Name $lineitem.AlarmInfo = $alarmDef.Info.Name $Report+=$lineitem } } } $Report |Sort Name Regards, Chris Pulseway Support
  9. Hi affer, You will need to use Orca MSI Editor to remove the shortcuts. Here is how you should do it: Open the MSI with Orca Go to the Shortcut table and delete the ones you don't want to show Save and close Orca Install the msi and note that the shortcuts are no longer created Regards, Chris Pulseway Support
  10. Chris

    Reports: how to

    Hi, To use Reports you first need to enable them from Pulseway mobile applications or the Pulseway Web Application. Once enabled, systems will send report metrics twice a day and you should see the data on the mobile apps or web app in a couple of hours. Regards, Chris Pulseway Support
  11. Hi, Pulseway Enterprise Server supports multiple accounts and system sharing. On the Professional plan you can make use of the Device Policies feature to restrict access to some systems. Read the following blog post to get more information about the associated account and device policies features. Regards, Chris Pulseway Support
  12. Hi, We have added DHCP and DNS to our todo list, windows firewall management is already on the list and NPS notifications will be considered as well, thank you for your feedback. Regards, Chris Pulseway Support
  13. Hi everyone, We have WSUS server module on our Roadmap so it's definitely going to be added in a future release. Regards, Chris Pulseway Support
  14. Chris

    Beta remote desktop

    Hi, Thank you for letting us know. Can you please send an email to support at pulseway dot com? I will escalate your request to the operations team. Regards, Chris Pulseway Support
  15. This post will guide you through the steps required to move a production Pulseway Enterprise Server from one machine to another while maintaining the same DNS record (server name) of the old installation. If you would like to change your server name please contact support. Step 1: Preparing the new server Make sure that you meet the minimum requirements of the Pulseway Enterprise Server by consulting the Pulseway Enterprise Server download page (if you lost track of the url please contact support). Once the machine is ready and meets the minimum hardware requirements go ahead and install the latest Microsoft SQL Server (Express or higher). Download the Pulseway Enterprise Server Installer and the new server is ready for installation. Step 2: Backup, Relocate, Install and Restore Important: Do not update the DNS record or NAT rule to point to the new server until the new server has been fully setup. On the old server create a backup of the following: Hosting folder (usually located on the C:\ partition) pcmonitor database from SQL Server SSL certificate used by the Pulseway Enterprise Server (PFX container) Move the backups on the new server and start the Pulseway Enterprise Server installation. When prompted for the server name, use the same server name you had on the old server and browse to the PFX container with the appropriate SSL certificate. At the license prompt, select the option "I already have a license" and browse to the Hosting folder backup and load the .pcmlx file. You will find the Product Key for the license in the Hosting\key.txt file. Now that the enterprise server is installed, do not create an account, close the Pulseway Admin app. Restore the database backup over the new database while overwriting existing data. Start the Pulseway Admin application and confirm that the accounts are present. Next, change the DNS record to point to the new server or update the NAT rule to translate the HTTPS connections to the new server or simply swap the IP addresses between the two servers. Step 3: Integrity checks Now that everything is moved to the new server, verify that email notifications are working, reports are generated properly and that all agents are connecting with no problems. At this point the old server can be safely decommissioned from production use. For further assistance please email our support.
  16. Hi Robert, Thank you for your reply, we really appreciate your input on this case. A user should be able to see the agent's configuration to understand what the application does and to clear any security doubts. If your user erased the registry settings for the password lock feature then you should ask them why and clear any concerns on that moment. Restoring a phone from a backup also copies application data. If your phone is protected with a simple passcode then iTunes will not backup nor connect to a phone until it gets unlocked with the correct passcode. Other people don't have access to your phone's data until you fill in your passcode on the phone. Regards, Chris Pulseway Support
  17. Hi Robert, Thank you for your feedback. We disagree with preventing administrative users from uninstalling Pulseway from their systems. An administrative user should always have control over installed software. Pulseway needs not to be hidden from the user, would you hide an antivirus product from a user? You need to explain to your users that Pulseway is there to ensure that their system is secure and monitored against unauthorised intrusions and it's not used to spy the user's activity on a system. Regards, Chris Pulseway Support
  18. Hi Viriton, We have this feature confirmed on our todo list so you can bet that it will be implemented in a future release. Regards, Chris Pulseway Support
  19. Hi Barry, Thank you for letting us know. Footer Announcements are not fully supported on the Pulseway Enterprise Server yet. Our development team is aware of this and will resolve it as soon as possible. Regards, Chris Pulseway Support
  20. Hi Rasmus, Welcome to the Pulseway community. The web application has a configuration file that knows on which server to connect. Most likely it fails to connect to the Pulseway Enterprise Server because you've changed the default port. Please contact support [at] pulseway [dot] com and they will gladly assist you with this issue. Regards, Chris Pulseway Support
  21. Hi, Can you please contact our account support team at: support [at] pulseway [dot] com? They will be happy to assist you. Regards, Chris Pulseway Support
  22. Hi, Welcome to the Pulseway community. The accounts that are inactive for a long period of time are being removed from our servers. You need to create a new account. Regards, Chris Pulseway Support
  23. Hi Johnny, Welcome to the Pulseway community. We never had a Remote Desktop option on the mobile apps, maybe you're confusing the Remote Desktop feature with the Live View feature where you can view the screen on your mobile device. Regards, Chris Pulseway Support
  24. Hi everyone, This feature is scheduled for Q2 2015. Regards, Chris Pulseway Support
  25. Hi, It's present on our todo list but it's not to the top list based on priorities. We are definitely going to implement this, however it's not a high priority feature. Regards, Chris Pulseway Support
  • Create New...