Jump to content
Announcing Pulseway 9.6 🥳
Scheduled Server Maintenance - Saturday, April 20 | ET 12am to 4am | GMT 5am to 9am

Chris

Staff
 View Profile  See their activity

  • Posts

    1347

  • Joined

  • Last visited

 Content Type 

Posts posted by Chris

    Notification Bridge

    in Windows Client API

    Posted

    Hi @Martin Stevnhoved,

    We will consider the possibility to add this to the core functionality of Pulseway.

    However in a mean time you may use Pulseway automation and receive responses from a scripts. For more details check out this link.

    Also, if you want to deploy this Plugin to all systems, then you can do it by placing required files in shared folder which is accessible from all folders and then configure it on one of your monitored systems. Once that is done, then you will need to recreate the following registry key on other systems:

    HKEY_LOCAL_MACHINE\SOFTWARE\MMSOFT Design\PC Monitor\Plugins

    If you have added more than one Plugin, then find the sub-key which is for this Plugin.

    API Expansion for RMM

    in Feature Requests

    Posted

    Hi @Matto,

    Currently via REST API you may trigger tasks which already are configured in Pulseway, therefore if you have a task which will install updates, then it will work.

    Unfortunately there are no immediate plans to expand our REST API functionality at this time.

     

    Notofication when new system is added

    in Notifications

    Posted

    Hi @francoism,

    In Pulseway you have the option to restrict Teams of users from being able to add systems. This will allow to control who is adding systems.

    And in addition to that you have the option to create specific group for newly added systems and assign the specific policy which will send you the notification when system is online. Therefore if you will call group 'Newly added systems', then you will know that this is a new system. And your technicians who are adding systems should register all systems in this group initially.

     

    PC keeps waking up after the latest update

    in Windows

    Posted

    Hi @ansred,

    I know it's a bit to late, however if this is still an issue, then I would suggest you to set up network traffic tracing on another system and then record a network traffic. This will allow us to determine from where are you receiving these Wake Up commands.

    None of our customers has reported similar issue.

    Enable PSA Customer Portal Self-Registration

    in General

    Posted

    Hi @RobsTech,

    Thank you for contacting us. By current design, if the potential customer sends you an email on your support desk, then all these emails which are sent from unknown domains or public email domains like (gmail.com, yahoo.com etc.) , then all these tickets are coming in as unknown tickets and you have the option to create CRM account for them and then assign ticket to it from unknown tickets.

    Alternatively you may add additional functionality on your Companies Website - Create a form for new CRM account registration and allow to submit first ticket and enable Client portal access for your company. This can be done via REST API for PSA.

    Fedora Server 30 Pulseway Client crashing repeatedly

    in Linux

    Posted

    Hi @Can0n,

    This issue is caused by the fact that for some reason you are getting the following error on your system:

    Feb 15 21:44:42 proxybox pulseway[917]: Could not get existing notifications: SOAP 1.1 fault SOAP-ENV:Server[no subcode]
                                                        "Host not found"
                                                        Detail: get host by name failed in tcp_connect()

     

    Please setup the mtr to run trace towards your Pulseway server and then when Pulseway is reporting that connection can not be made, then please check what is going on with the packet trace.

×
×
  • Create New...