General

Is there a way to get any sort notification if the server running PC Monitor loses its Internet connection? Obviously this would need to be generated outside of the server I am monitoring.

Hi all, I am having trouble getting MPM to work through AVG. I have added PM program(s) to accepted list of programs for firewall. I have also added these IP's : 69.39.237.16 and 69.65.39.32 but to no avail. (found on this post: http://forum.pulseway.com/topic/538-firewall-config/) The only time i can connect is if i disable AVG firewall or allow all connections through the firewall (which obviously isn't safe ) I have searched this forum and online (AVG's website) to see if anyone had, had issues with setting up MPM but i could not find anything. I was wondering if two things could happen. [1] Get a solution to my problem. maybe i need to a…

hello i have problem with this i need to turn on my pc when i am not home it work only when my phone connect to the same network (router) with pc i can`t turn on my pc when i use gprs or another wifi network with my phone

I had stated in an earlier question that there will be only two users, myself and an associate account. I set up all the monitored systems under my account with the associate account set up to receive all the notifications and alerts that I do. In other words we both see everything. This is working fine. But now I want to add a user and set it up so that this new user will only receive the notification when one thing happens, that being when a certain service is stopped or started. This would be a service that is running on all the systems that I have set up. I think if I add this new user as an associate won't he receive all the other notices also? This new user doesn't …

I am testing the free version for the company I work for to make sure this is what we want. So far this program is perfect for what we are looking for. The only problem is that we have computers out in the field that I need that I need to be able to remote into and I cant get the remote desktop feature to work. When i set it up here in the office on our network I can connect, but when i have a computer setup on a wireless card (different network) I can connect. Is there a feature or a service i need to enable to make it work? I did change to settings for the IP address when it changed networks. Hopefully I can get this issue resolved because this program is awesome and wi…

Does PC Monitor have the ability to monitor and monitor or capture traffic (or logs) from any Cisco switches or routers?

The new asset info is great, thanks and keep the great work.

I was able to generate reports for the systems I monitor the other day but when I view the reports I don't see how to generate new ones, all I see are the original ones I ran. Am I over looking something?

Just curious what's new in the latest update. Thanks

Hello users. Yesterday I've installed PC Monitor for android to remote control my PC and It is great! The only thing I am concerned about is that I need to turn off my windows password in order to allow the app to log in into the system after I turn it on from a distance. Is there any way I could still have my windows password-protected and use PC Monitor? Like... It could type it automaticly when the windows is starting or something? For now, to access my computer, I have to shut down the password completely, so system can get to the desktop after just turning it on. But this way my system isn't protected from anyone that could turn it on manually from home.…

Why when I upgrade, I have to upgrade to 3 computers? I only want one and NOT willing to pay 36$ when I am only using 1 computer...

Hi All, is it possible to have some more information in the dashboard. I see a few servers with names and green round next to it. But i want to see some more information one the standard dashboard. Is that possible (disk status temperature etc) regards

does anyone have this issue ? it just stop working ..

Every so often the monitoring service stops and i have to manually restart it. Heres the trace log: trace log.txt

Dear All, I am quite a new PC Monitor user and I'd like to ask the respected gurus a very simple question. We are actually monitoring our servers via some kind of a manufacturer's cloud. What I mean by that is that my server reports its data to the manufacturers's server (cloud) and mobile devices are getting data from this cloud as well. Since I have the access to the file system via the mobile client, WHAT is the guarantee that I will be the only one capable of browsing my server file system? What will prevent someone else from doing that? Manufacturer's employees or their friends? How secure is this application? Thank you.

In one of oure servers when we launch the configurations manager everything is greyed out. I restarted the service bu no luck we can manage it from another server jsut wondering what could have gone wrong. Thanks

Hi there, Is there a way to monitor your anti-virus installations on your servers with the new update? I know it was mentioned but I not sure if it is something I need to activate or if I should rather just install that plugin.

Noticed this on a couple of servers but after a restart the pcmonitor service doesn't start. I've double and triple checked that the service is set to automatic start and restart on any failures but still the service doesn't start. Has anyone else had this experience?

Hi Having a bit of an issue starting the service This had been installed and working correctly but I think some windows updates were run on the server and I am unable to start the service now Keep getting the error "Unable to start service" when I open the PC monitor manager and try to start the service. Any help much appreciated

Hi I currently have 9 PC's monitored, 8 on a business network and my home pc. I'm trying to use the Remote desktop connection feature, but my problem is that all the business PC's are showing the same IP, so if I try to remote desktop it will only connect to the server no matter which pc I select. Is there a setting that I've missed that will change the IP number or something else I'm doing wrong? Thanks Nick

First off, hats off to the developer(s) who have created such a useful product for administrators of small home networks. It's top notch in usefulness, honestly. To me, PC Monitor and Teamviewer are the two software godsends of my home network. My issue is this. I have about 6-7 clients that I would like to monitor, ideally. Currently, I only monitor the 5 most important because that's where the free ride ends. Five clients is all you can monitor for free, which, honestly, is generous imo. The problem starts here. I would gladly pay the €9 per year to monitor additional clients. But in doing so I give up my 5 free clients. Suddenly those five clients start…

I cannot email a file. The systems say the file was sent, but i never receive it. I I go into the PC Monitor Manager and Send Test Email. I get the following message. See Screen Shot.

This may have been covered elsewhere, but I am trying to figure out how I can manage my remote agents...remotely. I can't get to every system all over the place, and was wondering if the Desktop Manager would let me remotely configure the Agent settings on remote machines. If this is not possible, it would be a great feature, especially for those of us who use PCMONITORS hosted server service. Thanks, Jason Braverman

On all the devices it says that my servers are offline. Yet this is not the case. Also I didn't get a notification that they went offline so I'm guessing something went wrong on your end. The only thing I changed is that I bought a subscription. I hope I just forgot to check some box or something. Thanks in advance for any help you guys can give me.

Hi, I can't log into my account via the website or PC agent as the emails containing my two-factor authentication codes are taking several hours to arrive, meaning that the codes are no longer valid when they do. Looking at the email headers, they seem to be being delayed before they get to my email provider (Gmail). Is there any way that you could disable two factor authentication on my account so that I can log in? Thanks, Andrew