Installation & Configuration

Hello to all, I have actually contacted the support several times in order to have a migration procedure of our pulseway server. Unfortunately I have no feedback since... So I come to ask you. To be a little clearer on our need and our situation I will make you a small report of the current situation. So we currently have a machine on AWS that runs with our pulseway server on it, the database is on the same machine. Our requirement is as follows: We want to migrate the server to another AWS machine but we want the SQL database to be stored elsewhere on an AWS service to have a notion of DRP.

How can I remove registered systems from my account since I can’t access to those systems?

Our SSL certificate recently expired and I had our certificates renewed. I imported the certificates into IIS and verified they were imported both in IIS and in the Windows Server 08 certificate manager. However, I browse to our pcmonitor web portal, there is no site running. Also, while trying to connect using the PCmonitor manager and clicking the "validate account" button, the following error message appears: Anyone have any ideas? Thanks in advance.

i extend my enterprise servers capabilities by own applications and i use the pc monitor logon (username/passwort) to authenticate. i had to notice that my notification router (the app) cannot be used anymore since the passwords are salted before stored into the database. has the salting started with an update of the enterprise server? i didn't install/change something. i need to know the salting algorithm to make that working again, i have to be able to calculate the salted-hash outside the enterprise server in my own application.

When remoting in, screen is blurry and faded.

I have Pulseway installed on some of my servers a couple of which are DC's and backup servers how ever under notifications and the server modules tab all the options are grayed out?

Hi, Hopefully a very easy answer to this one. Just getting started on Pulseway and loving it so far. However, when I try to access StorageCraft ShadowProtect on my mobile app, it comes up with an error :- Agent Version: 0 Value cannot be null Parameter name: type Any hints on how to resolve this one? Many thanks

PC Monitor Enterprise Server supports unlimited accounts allowing you to split the areas of responsibility within your team by allowing multiple monitoring accounts and the ability to "share" the monitored computers and notifications between the team members. To enable this feature start PC Monitor app on the monitored computer and press the "Change Account Details" from the Accounts tab. From the "Associated Accounts" tab you can share any computers with other accounts as read only or full access with or without notifications. You can add multiple entries for the same account sharing a subset of computers as read only and another subset with full access.

Hi. We are having a hosted Enterprise server. Then a device stops responding, we first get a notification after 20 minutes. Is it possible lover that time to - what about 5 minutes? Br, Martin.

Starting this morning we received the following error: Web Service Error The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. Nothing is currently able to connect to the Pulseway server. It is hard to diagnose as I'm not able to find any log files for Pulseway anywhere to help narrow down what may be causing this. Any ideas on what may be going or where I can find some log files?

Hello, My Enterprise server is stuck at version 8.4.0 I Already re-installed the pulseway enterprise server update. Version: 4.7.5 See Logs: 6/21/2022, 14:30:03.107: Pulseway Enterprise Server Update ver. 4.7.5 6/21/2022, 14:30:03.107: Service started. 6/21/2022, 14:30:08.123: Reading database settings... 6/21/2022, 14:30:08.279: Reading database settings complete, current version found: 319 6/21/2022, 14:30:08.294: Checking for updates... 6/21/2022, 14:30:08.935: Server is up to date. How can i upgrade my enterprise servers to the newste version 8.11.2 ?

Hello Pulseway forum. I have made an dedicated server installation, an it is up and running. Ive installed on port 8080, i know that is not standard, but 443 was in use. i have altered the settings in IIS to port 8080, and my phone clients is connecting fine to this port. Trying to get my browser to login on this port, i get an error (HTTP Request Error Status Code: 0) when i have to enter user and pass, it is working locally, but not externally. (if i enter wrongg user or pass, it says it is wrong) have i missed any settings? thanks //Rasmus

I have installed the client on most of my servers, now when I click the button to reload my account from the administrator console, I get the following error. System.WebService.Protocols.SoapException: server was unable to process request.. MM.Monitor.WebService.InvalidAccountException: invalid Username or password 295. Any help is appreciated. thanks, Larry

We have in our own business office 10 servers. In total with our customers we have about 50 servers. We would like to install the Enterprise server in our own business office. But what if the Enterprise server is offline? (server down or line down). We can host the server in another datacentre but it could always go offline for what reason it is.