Dashboard: System and group is not updating when changing notification
By Ian G
We are long-term Pulseway customers but lately the Pulseway client has developed a bug and continuously uses up to 20%+ CPU utilisation.
We logged this with Pulseway on the 4th of July this year but they have been completely ignoring the ticket. I regularly reply to the email thread for an update (at least once a week) but I am ignored. The only time I had a meaningful response was when I threatened to cancel our subscription. This was short lived and now I am back to being ignored with no status updates on my ticket.
We like the product but we have a handful of servers with this bug and I am simply installing other monitoring products on them. Today I have sent my usual email to Pulseway support asking for a status update on my ticket but I'm certain I'll get nothing back...
The next step will then be to install a better monitoring product like Infradog and to write the same post on Spiceworks so people know that Pulseway doesn't offer good technical support.
I installed Pulseway Agent on my RPI like they said on the Website. I went to the "config.xml" and entered my Username and Password. When I now go back to the Website it just showes "No systems monitored. Download and install the agent on the systems you want to monitor."
I did everything like they said on the Website. I also googled and found out you have to install some SSL stuff, so I typed the command they said on the forum (sudo apt-get install ca-certificate) and the Console just says, that the Package "CA-Certificate" could not be found.
What did I do wrong?
By John @ Maven
I am having issues with pulsewaycredentialprovider.dll stopping the Windows login screen from loading on Windows 10 1809.
I have submitted a ticket to support at email@example.com as well.
The issue is that with Pulseway software installed and the credential provider loading the system boots to the displayed screen but will go no further. I am able to run terminal and PowerShell commands from the web interface (prior to software uninstall) but can never log in. Pulseway remote does not work either.
This is happening on two Windows 10 1809 DELL Optiplex computers with fresh Windows 10 PRO installations.
RIght now our only solution is to leave Pulseway uninstalled.
Any information or solution helpful.
By Tim Roewen
We are using both PSA and RMM from Pulseway.
In the last few weeks we are experiencing some weird behavior between PSA and RMM.
We don't use the and never set up the integration, but after we delete the settings both in PSA and RMM, it still comes back.
It is irritating us enormously and the support isn't helpful after creating several tickets.
I hope someone can help us with this issue.