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    • By Jamie Taylor
      Pulseway Client Portal now includes a built-in chat function that allows the end user to communicate directly with a technician. This can be started automatically as a step in a troubleshooter, or you can give users the option to start it directly themselves.   A summary of the chat is recorded and can be sent to the technician. Automation Workflows: Run assigned patch policy
      Start patching systems as they get added to Pulseway using the new Run Assigned Patch Policy action, now available for the System Registered workflow trigger.
      Remote Desktop Improvements
      Introducing Adaptive FPS to deliver the optimum resolution for the current network connection, resulting in an enhanced user experience.
       
    • By Jamie Taylor
      BitDefender: In-product trial set-up, purchasing and provisioning now available
      We have made it easier to quickly get the EDR protection you need by making it possible to trial, purchase and provision Bitdefender AV, including EDR, from within the Pulseway RMM. Users can set up a free trial from the AntiVirus section of the WebApp, then purchase directly from the billing section. The new license can than be provisioned directly from the WebApp as well.
      Remote Control for macOS Performance Enhancements
      We have launched an improved Remote Control engine for macOS that delivers speed and performance enhancements. The latest release also introduces support for monitor selection.
    • By Jamie Taylor
      You can now trigger workflow executions from Event Logs notifications and evaluate Event Id, Level, Message, Name, Source and Filter Title in conditions to build even more customisable workflows for your IT processes.  
    • By crakpot
      I would really like to see an outlook add-in that can be pushed through office 365 to all users that would allow them to submit tickets with drop down menus for ticket type, sub-type, priority and description. 
       
    • By Martti Nuudi
      Some of the Mac computers in my Pulseway WebApp are showing older version then they currently have. For example a computer with the latest version 11.3.1 is showing as 10.16.0
      Agent Vers ion is 8.4.1
       
       


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