Run Task From Notification (alert)

[dpbklyn]

Is there a way to kick off an automated task based on a notification or alert.  For Example, if we get a notification of a disk getting full, I would want the automation to run: 

<Open a ticket>--> <add predetermined note>--> <add 15 minutes>--><run task to clean drive>--><send notification that task has completed>--><close ticket>

Is this possible now, or should this be a feature request?

Thank you,

dp

Edited November 23, 2018 by dpbklyn

[dpbklyn]

I see that this is part of the agent as "Rules".  To me, this seems like something that should be separated from the agent and live along-side the other automatons.

 

Whoops, it looks like "Actions" has been deprecated.  Is there a new way to do this?

Edited November 25, 2018 by dpbklyn

[Paul]

Hi there,

Not yet but we're planning on supporting alert triggers for automation tasks which will work pretty much like the task scheduler works on a windows machine. It's going to be awesome.

-Paul

[Nuno Inácio]

On 11/26/2018 at 3:52 PM, Paul said:

Hi there,

Not yet but we're planning on supporting alert triggers for automation tasks which will work pretty much like the task scheduler works on a windows machine. It's going to be awesome.

-Paul

Hi Paul,

Any news on this one?
And by the way why an automated task doesn't start a ticket if fails with elevated priority?

 

[Paul]

Hi Nuno,

We've started working on automation triggers, it's planned for Q1/Q2 2020. I'll look into why the ticket doesn't create.

-Paul